Bought a £210 Nocta tech fleece through this company, spent about a month waiting for shipping being told "they’re sourcing the items" Once product arrived I only received the hoodie and no bott... See more
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Item took a while to arrive, arrived with damaged packing and item was also damaged. Facilitating a return and refund took almost 2 weeks to sort out. Website states they will cover the cost of return... See more
My order still hasn't arrived after 3+ weeks and to be honest I've lost all hope in getting a response or refund. Absolutely useless, non-existent customer service (like most cash grab compani... See more
Would give 0 stars if i could. Abysmal customer service. Item was delivered to a wheelie bin and i never received item. prime street wear expected me to contact delivery service even though this is th... See more
Company details
Written by the company
PrimeStreetwear operates as a central hub, bringing together an extensive selection of items from the global resale market under one roof, thanks to our dedicated sourcing team. This team is at the core of PSW, expertly unifying the offerings from around the world to establish us as a one-stop destination. At PSW, we go the extra mile by meticulously inspecting and authenticating each piece to ensure its authenticity and quality. This process ensures that our customers never have to compromise on style or integrity when choosing sustainable, Circular Fashion.
Contact info
WC2H 9JQ , London, United Kingdom
- +44 203 307 6442
- contact@primestreetwear.com
- primestreetwear.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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DO NOT BUY FROM HERE!
Absolutely awful business, do not buy from here PLEASE!!!
horrendous customer service, you wont hear back from them until a week after reaching out.
if you want to cancel or refund an order good luck to you...
I'm getting PayPal involved to retrieve my money back as they refuse to assist me.

Reply from Primestreetwear
(DROP SHIPPIG)
(DROP SHIPPIG)
i ordered the nike x study tracksuit. shipping took as long as drop shipping does....
when I unboxed the hoodie it smelled brand new like freshly sewn even tho its a ss23 piece... so definitely they do drop ship rip off the etiquette sent by the Chinese manufactures.

Reply from Primestreetwear
Bought air Jordan lightning 2021
Bought air Jordan lightning 2021, just had them legit checked as they seemed a little off.. Fakes! Good fakes, but Fakes none the less. Will be sending all info to trading standards.

Reply from Primestreetwear
Absolutely love my Supreme sweatpants
Absolutely love my Supreme sweatpants! They’re stylish, comfortable, and well worth it.

Reply from Primestreetwear
Maroon Sambas arrived in damaged box…
Maroon Sambas arrived in damaged box and are definitely fakes.

Reply from Primestreetwear
Authenticity of Yeezys very dubious !
Hmmm - bought a pair of Yeezys from PSW came without the original box or without original tags no response from "customer services" as to why the shoes have no original box or original tags, authenticity of said shoes highly dubious also product took an eternity to arrive - if PSW will not respond to me I presume that the Yeezys are fake - therefore avoid this company !
Update - the response I received is just nonsense - no the issue is not resolved, as per my response to "customer services" I expect an original box I expect original tags - no box / no tags = FAKE goods - to tell me that the box and tags were not included because the goods are "sourced" is as stated above utter "nonsense", I am waiting on PSW's definition of the word "sourced".

Reply from Primestreetwear
Would not ever use this company again I…
Would not ever use this company again I ordered some dunks in a UK 6 received a UK 4 emailed them straight away and they said if I sent them back they would refund me. Sent them back recorded delivery and I have be emailing with barely any response and still waiting for my refund after 5 weeks since I sent them back. One of the worse company’s I have ordered from.

Reply from Primestreetwear
If I could give a lower score than 1…
If I could give a lower score than 1 star then I would have.
The order took several days of processing which they say on their website is because of quality assurance. If that were true, then I would have no problem with that. However, when my order finally arrived it was not only completely the wrong product but also the wrong colors.
Not to mention that it arrived in a heavily damaged PSW box. If you don't sell fakes then why don't you send products in their original packaging?
On top of all of that, I have to pay for the shipping to return the package!?! Now, I understand (and even agree with) their policy that customers pay for returns but why should I pay for their mistakes? Completely absurd...
Anyway, if you order from them after reading all of the negative reviews here (and there are lots) then you can't say that you weren't warned.

Reply from Primestreetwear
Bought a pair of Adidas Gazelle…
Bought a pair of Adidas Gazelle collegiate green & pink trainers
Arrived in a broken PSW box not an Adidas box colour & material is wrong
I believe them to be fake

Reply from Primestreetwear
do not buy. it's a scam.
all the positive reviews seems to be bot comments from primestreetwear to lure potentially new dubious customers into a false sense of security to scam them.
either that or some customers unfortunately didn't notice that their products aren't authentic...
please avoid this company at all costs unless you want a fake product shipped from thailand at a extortionate price; no wonder the shipping is over £15...

Reply from Primestreetwear
Top-notch customer service, answered all questions
Customer service is top-notch, answered all my questions

Reply from Primestreetwear
Good customer support & service
Good customer support & service. Emily was great to deal with.

Reply from Primestreetwear
Scummy behaviour
The Emily bot is designed to keep you at bay for the 48 hour refund window to close. They will ship you the item in poor conditions and then tell you it’s the carriers fault. I’d suggest reading the rest of these reviews these people are scummy and use loopholes to shark/scam customers. The shoes don’t come in the original box, just a bit bigger then the shoes which gets both destroyed. This site is blacklistes from many sneaker trading/platforms as well.

Reply from Primestreetwear
Good customer service and good support…
Good customer service and good support team to assist any queries

Reply from Primestreetwear
A bunch of con artists
A bunch of con artists - do NOT use this company. Took an order and payment, cancelled the order, and are now claiming they can’t issue a refund and to contact bank. Disgraceful. DO NOT USE.

Reply from Primestreetwear
My Nike pants arrived on time and in…
My Nike pants arrived on time and in great shape

Reply from Primestreetwear
Appalling service
I ordered a pair of Adidas sneakers but was sent the wrong size. I contacted them the day the shoes arrived and for 10 days now I have been phoning, emailing and getting absolutely nowhere. I get emails back from Emily but absolutely no information about what to do to resolve things. No address for returns, no indication as to whether there is a pair available in the correct size, no information about how to return them for a refund if the correct size isn't available. I was told today when I called for the umpteenth time that my message would be passed on to David Ishag who apparently owns the company and according to Companies House he is the sole director. Well, he needs to up his game. I am not impressed and I will be making a formal complaint to Trading Standards if I do not get a satisfactory reply in the next 48 hours.
And now I have had a completely useless reply to this post - Emily has not been in touch for a week and I have not had any information about how to return these shoes. I have given details to Trading Standards and I hope they take the necessary action to prevent you from defrauding other customers.

Reply from Primestreetwear
Absolute scam…!! Stay away
Absolute scam…!!
These are fakes… (admittedly they are half decent fakes) I can’t believe I paid over the odds for my fluffy dice Stussy tee. Should have listened to my instincts sizing was completely off. XL was more like a M and the dead give away was the tag was just stuck under the collar rather than stitched into the seam
Worst part is when I’ve emailed them they do communicate quite well, until you ask for a refund. It’s now been over a week with zero correspondence

Reply from Primestreetwear
My Stussy t-shirt fits perfectly
My Stussy t-shirt fits perfectly, love the design

Reply from Primestreetwear
Excellent
Emily was very helpful with my questions and the returns system was straightforward. Emily also helped source a new item for me

Reply from Primestreetwear
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