The quality of the Italian leather and the fine detailing of the zipped compartment exceeded my expectations. I am delighted with my purchase and the service I received. I was kept informed about th... See more
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What can I say! The best online shopping experience I have ever had. Fantastic quality pyjamas I have received today. Excellent comms’ and received by post very quickly. Following the purchase I r... See more
Company replied
I ordered a pink dressing gown for my wife, and it duly arrived within 24 hours after placing the order. A lovely personal touch from Paul and Ang was a personal video message thanking me for the orde... See more
Company replied
From ordering to delivery I cannot find fault! The item arrived the next day by Royal Mail & was well packed. The crossbody bag is constucted of a beautiful soft leather & is the exact size I required... See more
Company replied
Company details
Written by the company
Hi, We are a husband and wife business and started from a spare room in 2012, we offer gorgeous ladies Italian leather handbags shoulder, crossbody bags and backpacks direct from the romantic renaissance city of Florence in the heart of Tuscany. We also stock a great range of Slenderella nightwaer including summer and winter bed jackets, dressing gowns, nightdresses and pyjamas. If you have any questions please let us know, we are happy to chat things through over the phone if it helps and can take orders over the phone. Take care Paul and Ang
Contact info
Unit 3, 2 Livingstone Street, CH41 4HE, Birkenhead, United Kingdom
- 01516476268
- paul.arnold@primosacchi.uk.com
- primosacchi.co.uk
Fantastic
Fantastic service, fantastic price and super quick delivery. Very happy. I did order the wrong size but my fault!
June 26, 2023
Reply from Primo Sacchi
Thank you Sue, we are delighted to hear that you have been so happy with everything and that you are pleased with your new Giosetta bag.
If you ever need any help or advice on sizes and colours please don't hesitate to let us know. Ang is always happy to chat things through over the phone if it helps.
Take care for now.
Paul and Ang
I have made a few purchases from Paul…
I have made a few purchases from Paul and Ang and always find them out to please. They're helpful and efficient. Orders dispatched on same day as order placed. Quality of goods excellent and I would definitely recommend them to other customers.
June 8, 2023
Reply from Primo Sacchi
Ah, thank you Patricia, we were glad that we could help you get the correct items.
We hope that we can help you again in the future and you know where to come if you need any help or advice before buying.
Thanks again and take care for now.
Paul and Ang
Fantastic customer service as always
Fantastic customer service as always. Handbag arrived within a day of ordering and the personal thank you video for my they sent was a nice touch.
June 19, 2023
Reply from Primo Sacchi
Thank you so much Maria, we are glad that you liked our little video 🤣
We are happy to hear that you are pleased with your latest Nicoletta bag to joing the yellow one and two Lia bags that you have. Unfortunately Nicoletta has been discontinued and we cannot get these any more, but are always on the lookout for new styles 😊.
We hope that we can help you again in the future, if you ever need any help or advive, you know where we are.
Take care for now.
Paul and Ang
I love the quality of Primo Sacchi's…
I love the quality of Primo Sacchi's handbags - I have just ordered my 2nd bag from them and anticipate it arriving in the next two weeks or so. Paul and Ang are ready to help with any questions you have. The quality of the bags is exceptional and the prices are fantastic as well.
June 25, 2023
Unprompted review
Reply from Primo Sacchi
Ah, thank you so much Janet we are glad that you love the Calogera and Giosetta bags that you have already, and hope that you equally love the Carlotta when it arrives with you 😁
If you need us, you know where we are.
Thanks again.
Paul and Ang
I could fit a surprising amount inside
I could fit a surprising amount inside. Delivery was very prompt and well-packed. Another 5 stars for this company. Fantastic products and service!
June 5, 2023
Unprompted review
Good website and quick delivery!
June 13, 2023
Very impressed customer!
Bought 2 bags a few weeks apart and the experience was by far one of my best in terms of customer experience I've had. The bags themselves are gorgeous too, well designed and practical whilst still looking beautiful. Would definitely recommend.
May 30, 2023
Reply from Primo Sacchi
Wow, thank you Sheona, we are delighted to hear that you have been so pleased with everything including your new Gisella bags, these are our fist fully branded bags so is even more special to us.
We hope that you enjoy them and that we can tempt you again in the future, we have some new styles which will hopefully be available in a few months.
If you ever need any help or advice, you know where we are.
Thanks again, and take care for now.
Paul and Ang
Excellent company.
Excellent company.
Brilliant customer care. I received my beautiful bag the day after I ordered it and received a personal message from the company owners.
My bag is perfect, just what I want for these lovely warm days, easy to find everything with the interior pockets and lovely soft leather.
June 9, 2023
Reply from Primo Sacchi
Ah, thank you Ann, we are delighted to hear that you are so pleased with everything including your new Letizia bag which we hope that you enjoy as your previous Giosetta bag.
We hope that we can help you again in the future, if you ever need any help or advise, please do not hesitate to let us know.
Take care for now.
Paul and Ang
Reply from Primo Sacchi
Thank you Gillian, we are very happy to hear tou have been pleased with everything including your new Lia bag which we hope that you enjoy.
If you ever need any help or advice, do not hesitate to let us know.
Take care.
Paul and Ang
This is the second time i have used…
This is the second time i have used primo sacchi Paul and ang are so helpful the quality of the bags is great and they last well delivery is really good and I will not get any bags anywhere else in future i will always use them
June 7, 2023
Reply from Primo Sacchi
Wow, thank you so much Sharon we are delighted to hear that you have been happy with your Letizia and Giosetta bags and hope that you enjoy them.
If you ever need any help or advice in the future, do not hesitate to let us know.
Take care for now.
Paul and Ang
Reply from Primo Sacchi
Thank you Karen, and thank you for all your orders we do appreciate you coming back to us 😍
We hope that we can continue to tempt you agin in the future 😊
If you need any help or advice, you know where we are.
Take care for now.
Paul and Ang
Speedy service
May 19, 2023
Reply from Primo Sacchi
Thank you Lyn, we are very happy to hear that you are pleased with everything and hope that you enjoy your new nightdress.
We hope that we can help you again in the future, if you ever need any help or advice, please do not hesitate to let us know.
Take care for now.
Paul and Ang
Reply from Primo Sacchi
Ah, thank you Gillian, we are very happy to hear that you liked our little video, it is so hard to be personal with online shopping but we are always looking at ways that we can make it a nicer experience to deal with us.
Great news that you are pleased with yuor Giosetta bag, we hope that you enjoy it, there are lots of other colours if we can tempt you again in the future 😁
Take care for now, and if you ever need any help or advice, you know where we are.
Paul and Ang
There was a problem with a delivery
There was a problem with a delivery, however Paul and Ang were able to deal with the problem and resolved all of my issues.
April 26, 2023
Reply from Primo Sacchi
Yes, sorry about that Canada Post let us both down the first time, thank you for bearing with us and helping advise us of the set up there, we are very glad that we could get it sorted out for you.
We hope that we can help again in the future and that next time there will be no issues 😊
Take care for now.
Paul and Ang
Happy Customer
During this month I purchased two handbags from Primo Sachi for the first time. I am impressed with the quality and appearance of each style. Based on my experience, I recommend you check out their website.
May 10, 2023
Reply from Primo Sacchi
Thank you Patricia, we hope that you are well over there in the States.
We are very happy to hear that you are pleased with your Calogera and Giosetta bags and hope that you enjoy them.
Thank you for coming direct the second time, we do appreciate your trust and hope that we can help you again in the future.
If you ever need any help or advice please do not hesitate to let us know.
Take care for now.
Paul and Ang
GREAT SERVICE
Good prices, what I wanted was in stock, great after sales service, quick delivery to Australia.
May 21, 2023
Reply from Primo Sacchi
Ah thank you Neville, we are delighted to hear that you are so pleased with everything and hope that we can help again in the future.
If you ever need any help or advice, please do not hesitate to let us know 😁
Take care for now.
Paul and Ang
TRUST
THE HELPFULNESS SHOWN BY BOTH ANGELA & PAUL, THEY MADE SURE I GOT THE EXACT ITEM I WANTED, NO MATTER HOW LONG IT TOOK THEIR CUSTOMER CAME FIRST. SO IF YOU WANT THE BEST IN EVERY WAY GO TO PRIMOSACCHI....
October 22, 2022
Unprompted review
Reply from Primo Sacchi
Ah, thank you Sheila, a lovely review here and on google, you are definitely spoiling us 😁
We do appreciate it and you know where we are if you ever need us.
Take care for now.
Paul and Ang
Easy to order, a joy to receive
From making the decision of what to order (always hard) to delivery, all went smoothly. The Slenderella nightie was just what my mother wanted so she was very pleased.
August 3, 2022
Unprompted review
Reply from Primo Sacchi
Thank you Isabel, we are very happy to hear that you were spoilt for choice and that your mum was happy with your choice.
We hope that she she enjoys it and that we can tempt you to buy her more in the future 😁
If you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang
Great service, beautiful gown
Super speedy delivery of Slenderella dressing gown. Gorgeous quality, and so much better than anything available in Australia.
May 14, 2023
Reply from Primo Sacchi
Ah thank you Roz, we are very glad to hear that your dressing gown arrived there safely and quickly, we use DHL's fastest service to try and not keep people waiting too long 😁
It is great to know that you are pleased with it and hope that you enjoy it.
With any luck we can tempt you again in the future 😉 if you ever need any help or advice, do not hesitate to let us know.
Thanks again, and take care for now.
Paul and Ang
Great service
Great service, my bag arrived quickly and is perfect for my needs, lovely quality. So good I’ve ordered another in different colour.
May 3, 2023
Reply from Primo Sacchi
Ah, thank you Anne, we are very happy to hear that you are pleased with everything including your new Clarissa bag 😁
We cannot see a second order though, so if you have placed one we would need to look into this with you.
Take care for now.
Paul and Ang
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