The quality of the Italian leather and the fine detailing of the zipped compartment exceeded my expectations. I am delighted with my purchase and the service I received. I was kept informed about th... See more
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What can I say! The best online shopping experience I have ever had. Fantastic quality pyjamas I have received today. Excellent comms’ and received by post very quickly. Following the purchase I r... See more
Company replied
I ordered a pink dressing gown for my wife, and it duly arrived within 24 hours after placing the order. A lovely personal touch from Paul and Ang was a personal video message thanking me for the orde... See more
Company replied
From ordering to delivery I cannot find fault! The item arrived the next day by Royal Mail & was well packed. The crossbody bag is constucted of a beautiful soft leather & is the exact size I required... See more
Company replied
Company details
Written by the company
Hi, We are a husband and wife business and started from a spare room in 2012, we offer gorgeous ladies Italian leather handbags shoulder, crossbody bags and backpacks direct from the romantic renaissance city of Florence in the heart of Tuscany. We also stock a great range of Slenderella nightwaer including summer and winter bed jackets, dressing gowns, nightdresses and pyjamas. If you have any questions please let us know, we are happy to chat things through over the phone if it helps and can take orders over the phone. Take care Paul and Ang
Contact info
Unit 3, 2 Livingstone Street, CH41 4HE, Birkenhead, United Kingdom
- 01516476268
- paul.arnold@primosacchi.uk.com
- primosacchi.co.uk
The personal touch was noted
The personal touch was noted. This is the first time I have had such an experience.. It makes you feel valued as a customer. The video confirmation appreciated.
Delivery was also prompt. Will definitely shop from again.
March 4, 2024
Reply from Primo Sacchi
Ah, thank you Vivian, you are definitely a valued customer, Ang and I are grateful to all our lovely customers.
We are glad that you liked the video, it is about as personal as we can get with online shopping.
If you ever need any help or advice, please do let us know.
In the meantime we hope that you enjoy your Gisella bag 😁.
Take care for now.
Paul and Ang
Reply from Primo Sacchi
Thank you Angela, we are very happy that you have had a great experience with us, and hope that you enjoy your new dressing gown.
We hope that we can help you again in the future.
Take care for now.
Paul and Ang
I keep coming back to this company
I keep coming back to this company, the quality of their handbags, the speedy delivery and beautifully packed products are second to none. Plus they have a friendly and professional relationship with their customers. Thank you once again Paul and Ang for my lovely Vivianna handbag.
March 4, 2024
Reply from Primo Sacchi
Thank you Marie, we are very grateful that you do come back to us and trust us with your business 😁.
We hope that you enjoy your new Vivianna bag, Ange is loving hers 🤣
If you ever need any help or advice, do let us know.
Take care for now.
Paul and Ang
Reply from Primo Sacchi
Thank you Ruth, we are very glad to hear that you are pleased and hope that we can help you again in the future.
Take care for now.
Paul and Ang
Good to be able to order direct via…
Good to be able to order direct via telephone. Efficient service and a lovely, good quality short bed jacket for my elderly mother. Next day delivery by Royal Mail also included. Thank you.
March 1, 2024
Reply from Primo Sacchi
We are glad that we could help Mrs Jenkins-Shaw, and hope that your mum enjoys her new bedjacket.
If you ever need any help in the future, you know where we are 😁.
Take care for now.
Paul and Ang
Personal friendly service
Easy to use website, next day delivery. Amazing after sales communication. Personal friendly service 👌
February 29, 2024
Reply from Primo Sacchi
Ah, Thank you Mrs Williams, we are delighted to hear that yo have had such a great experience, we hope that we can help you again in the future, if you ever need any help, please do not hesitate to let us know.
Take care for now.
Paul and Ang
Reply from Primo Sacchi
Thank you Eva, we are very happy to hear that you are so pleased,and hope that you enjoy your new nightdress.
We hope that we can help you again in the future, if you ever need any help or advive, please do let us know.
Take care for now.
Paul and Ang
Lovely bag and fantastic service
Lovely bag and fantastic service. Would buy from them again.
February 16, 2024
Reply from Primo Sacchi
Ah, thank you Christine, we are very happy to hear that you love your new Pina bag and hope that you enjoy it.
We hope that we can tempt you again 😁.
Take care for now.
Paul and Ang
Reply from Primo Sacchi
Wow, thank you, we are delighted that you have been so impressed and hope that you enjoy the nightdress Anna.
Hopefully we can impress you again in the future 😁.
Take care for now.
Paul and Ang
Brilliant
Easy to use website, next day delivery free of charge. Fabulous product. Will definitely be using them again.
February 27, 2024
Reply from Primo Sacchi
Thank you Louise, we are very happy to hear that you are so pleased with your new dressing gown and hope that you enjoy it.
We hope that we can help you again, if you ever need any help or advice, please do let us know.
Take care for now.
Paul and Ang
Excellent products
Excellent products, well made,speedy delivery. Great company with a personal touch. Highly recommended. Will definitely purchase again
February 26, 2024
Reply from Primo Sacchi
Thank you Devena, we are delighted to hear that you have been so pleased with everything, including your new pj's, which we hope that you enjoy, Ang has these and loves them.
We hope we can help you again in the future, if you ever need any help or advice, please do let us know.
Take care for now.
Paul and Ang
Primo Sacchi delivered on each of my…
Primo Sacchi delivered on each of my requirements. The quality of the cotton was
February 13, 2024
Reply from Primo Sacchi
Don't leave us mid air Tricia 🤣 hopefully the next word was going to be, excellent, luxurious, amazing or something equally lovely 😁.
We are delighted to hear that you are so pleased and hope that you enjoy your nightdresses.
If you ever need any help or advice, please do let us know.
Take care for now.
Paul and Ang
Nice Bag
This was the first time I have shopped with Primo Sacchi and I can honestly say the website was easy to follow and I was able to find the Item I wanted. The item I brought from them is of really good quality and it is called Simona it's a black and tan shoulder, backpack type of bag, with a strap detail and locking clasp. It is made from extremely soft leather that is very durable which is great as I always seem to carry lots things around with me. so all in all very pleased with my purchase, and Primo Sacchi, not so pleased with the delivery company.
February 12, 2024
Reply from Primo Sacchi
Ah, thank you Pamela, we are delighted to hear that you are happy with your Simona bag and hope that you enjoy it.
We are sorry to hear about Royal Mail, they are usually excellent and we do use their premier service to try and make sure that there are not any problems. That said, anything where humans are involved can go wrong, we all have off days and all makes mistakes sometimes.
We hope that it does not put you off coming back to us in the future.
If you ever need any help or advice, please do not hesitate to let us know.
Take care for now.
Paul and Ang
Reply from Primo Sacchi
Thank you Barbara, we are delighted to hear that you like your Lia bags and hope that you enjoy them all over there in the US.
Hopefully we can tempt you again in the future 😁.
Take care for now.
Paul and Ang
Would be happy to use again.
I ordered 2 cotton nighties which seem hard to find these days. They fit well and the quality is good. Easy ordering process and they arrived the following day.
Communication very good including a hand written thank you with the order which was a nice touch.
February 20, 2024
Reply from Primo Sacchi
Thank you Elizabeth, we are delighteed to hear that you have been so pleased with everything. Did you not see the thank you video, it may be in your spam folder 😁.
We hope that we can help you again in the future, if you ever need any help, please do let us know.
Take care for now.
Paul and Ang
Care taken to ensure order was the…
Care taken to ensure order was the right product
February 20, 2024
Reply from Primo Sacchi
Thank you Colin, we were glad that we could help sort this out for you.
If you ever need us, you know where we are. 😁
Take care for now.
Paul and Ang
Prompt service and friendly owners of company
Items arrived very promptly and the owners are very friendly to deal with. New nighties very comfortable and good value as in sale.
February 20, 2024
Reply from Primo Sacchi
Thank you Wendy, we are very happy to hear that you are pleased with everything including your new nightdresses which we hope that you enjoy.
We hope that we can can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang
Brilliant Service!
Fast, efficient & friendly service. The item purchased is of very high quality.
February 2, 2024
Reply from Primo Sacchi
Thank you Sharon, we are very happy to hear that you are pleased with your Michelina bag and hope that you enjoy it, Ang has a few and loves hers.
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang
Great Company
What lovely people Ang & Paul are who own this Company. Beautiful items and such lovely, friendly and very efficient service. Highly recommended.
February 13, 2024
Reply from Primo Sacchi
Ah, thank you Barbara, we are very happy to hear that you have been so pleased with everything including your new dressing gown, which we hope that you enjoy.
If you ever need any help or advice in the future, please do let us know.
Take care for now.
Paul and Ang
Good service and after sales support
February 12, 2024
Reply from Primo Sacchi
Thnak you Susan, we are sorry that we could not help with the second set of PJ's but will keep our eyes out as promised.
Take care for now.
Paul and Ang
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