Primrose Hill Jewellery Reviews 

55
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Not only was the whole process super quick……received the bracelet the next day! I was even refunded for a promotion that hadn’t been added on the site when ordering….I wasn’t aware it was included so... See more

Company replied

Rated 4 out of 5 stars

Beautiful personalised silver plated brush and comb set. The engraving is excellent. The only thing that could be improved is presentation, would’ve been lovely if it had come in a presentation box... See more

Company replied

Rated 5 out of 5 stars

Very quick delivery and easy ordering. Item was packaged beautifully . Many thanks

Company replied

Rated 5 out of 5 stars

I ordered some earrings and they arrived quickly considered it was the bank holiday weekend. Unfortunately one of the earrings had some gem stones missing. I reported this to customer services and g... See more

Company replied

Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Designer
  5. Jewelry Engraver

Written by the company

Primrose Hill Jewellery is a new brand based in the UK that aims to cover a multitude of jewellery styles and categories. With feminine, masculine, children's and personalised options, we hope to cover all of your jewellery needs! We also have a wide variety of high quality products ranging in pricing and materials to cater to your preferences.


Contact info

4.8

Excellent

TrustScore 5 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(55)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service after non-delivery…

Amazing customer service after delivery issue. Resolved and cannot wait to receive jewellery. Honest couldn’t be happier

November 29, 2021
Primrose Hill Jewellery logo

Reply from Primrose Hill Jewellery

Thank you very much Rebecca for taking the time to leave us such lovely feedback!
We are so happy to hear that you had a really positive experience shopping with us.
We hope to assist you again in the future!
Kind regards,
Amber
PRH Team

Rated 5 out of 5 stars

Fast and efficient delivery good…

Fast and efficient delivery good quality jewelry

November 21, 2021
Primrose Hill Jewellery logo

Reply from Primrose Hill Jewellery

Thank you so much Malcolm for taking the time to write us a lovely review about our product and service. We hope to assist you again in the future :)
Kind Regards,
Amber
PRH Team

Rated 5 out of 5 stars

Excellent company

Excellent company, great service and beautiful jewellery at reasonable price.

November 9, 2021
Primrose Hill Jewellery logo

Reply from Primrose Hill Jewellery

Thanks so much for taking the time to leave us such kind feedback Joyce.
We are really happy to hear that you had a positive experience shopping with us and we hope to assist you again soon!
Kind regards,
Laura
PRH Team

Rated 5 out of 5 stars

Really beautiful jewellery

Really beautiful jewellery - even lovelier than the pictures.

November 8, 2021
Primrose Hill Jewellery logo

Reply from Primrose Hill Jewellery

Thank you so much Romola for taking the time to write us a lovely review about our products. We hope to assist you again in the future :)
Kind Regards,
Amber
PRH Team

Rated 5 out of 5 stars

Returned/exchanged a ring that was too…

Returned/exchanged a ring that was too big. Pre-paid postage to return and free postage to have smaller ring sent out. Excellent customer service!

November 6, 2021
Primrose Hill Jewellery logo

Reply from Primrose Hill Jewellery

Thank you very much for taking the time to leave us such lovely feedback!
We are so happy to hear that you had a really positive experience shopping with us.
We hope to assist you again in the future!
Kind regards,
Laura
PRH Team

Rated 5 out of 5 stars

Amazing jewellery, customer service and delivery

Amazing jewellery, great customer service and quick delivery. Recommend

September 14, 2021
Unprompted review
Primrose Hill Jewellery logo

Reply from Primrose Hill Jewellery

Thanks so much for taking the time to leave us such kind feedback.
We are really happy to hear that you had a positive experience shopping with us and we hope to assist you again soon!
Kind regards,
Laura
PRH Team

Rated 5 out of 5 stars

Perfect and absolutely beautiful

Perfect and absolutely beautiful, fast delivery too.

September 11, 2021
Primrose Hill Jewellery logo

Reply from Primrose Hill Jewellery

Thank you so much Sharon for taking the time to write us a lovely review about our product and service. We hope to assist you again in the future :)
Kind Regards,
Amber
PRH Team

Rated 5 out of 5 stars

Happy With Service

The service was quick and easy and the little bracelet I purchased for my niece is lovely.

September 6, 2021
Primrose Hill Jewellery logo

Reply from Primrose Hill Jewellery

Thank you very much for taking the time to leave us such lovely feedback Heidi!
We are so happy to hear that you had a positive experience shopping with us.
We hope to assist you again in the future!
Kind regards,
Laura, PRH Team

Rated 5 out of 5 stars

Christening gift

A beautiful silver bangle perfect for a Christening gift. We were really impressed with the quality of the workmanship. Packaging was also good.

August 30, 2021
Primrose Hill Jewellery logo

Reply from Primrose Hill Jewellery

Thanks so much for taking the time to leave us a review Rider!
It is wonderful to hear that you are so pleased with your Primrose Hill purchase.
We hope to assist you again in the future :)
Kind regards,
Laura
PRH Team

Rated 5 out of 5 stars

Birthday present

I brought the personalised birthstone necklace for my sisters 40th. She absolutely loved it.
Beautiful and different, I had not seen this before. Fast shipping and well packaged.
Would highly recommend.

August 26, 2021
Primrose Hill Jewellery logo

Reply from Primrose Hill Jewellery

Thank you very much for taking the time to leave us such a lovely review Natalie!
It is great to hear that the item you purchased was a big hit and you were happy with the service received.
We look forward to hopefully assisting you with future purchases!
Kind regards,
Laura, PRH Team

Rated 5 out of 5 stars

This was a lovely bracelet I got for…

This was a lovely bracelet I got for our granddaughter’s christening. Everyone admired it

August 19, 2021
Primrose Hill Jewellery logo

Reply from Primrose Hill Jewellery

Thank you so much Wendy for taking the time to leave us your lovely feedback. We are so pleased to hear that the bracelet was ideal for your granddaughter's christening.
Kind Regards,
Amber
PRH Team

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic!
Order received within 3days which with the postal service still a complete mess is a miracle.
Gorgeous jewellery , fantastic quality. Will definitely be buying again x

August 18, 2021
Primrose Hill Jewellery logo

Reply from Primrose Hill Jewellery

Thank you very much for taking the time to leave us such lovely feedback Catherine!
We are so pleased to hear that you had a really positive experience and look forward to assisting you with future purchases :)
Kind regards,
Laura, PRH Team

Rated 5 out of 5 stars

Great experience!!!

I bought a necklace for my girlfriend, it arrived very quickly and the quality was great! She loved it!

August 10, 2021
Unprompted review
Primrose Hill Jewellery logo

Reply from Primrose Hill Jewellery

Thank you for taking the time to leave us a review Patryk!
We are very glad to hear that you are pleased with the service and the quality of our products.
Hope to assist you again soon.
Kind regards,
Laura, PRH Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look