Princessdressworld Reviews 

I order from this shop every year for Halloween and the delivery is extremely fast, if I had an issue with my order or return staff were always very friendly and efficient. Highly recommended!

BE AWARE! This company sells fake products from China. I recently bought octonaughts toys for my son think they were legit. Spent £37 on cheap knock off rubbish. Do not buy from them!

Bought a game from toygameshop.com, the paypal payment went through princessdressworld.com. So I guess these are the same company.
Had an awful experience. Paid £16 for 2 day delivery, needed for a birthday. After 3 days started trying to get my money back. After 2 weeks PayPal refunded my money, after a series of stalling emails from toygameshop.

Bought a Disney Pocahontas doll - it is a clear fake, very poorly made, in trash packaging. The sender on the postal package was some office in Botany, NSW - no trace back to the seller or the manufacturer.

Just stay away from them.

Wrong dolls sent. Getting nowhere fast rectifying order.

I bought this for my 3 year old niece. She loved it immediately. I bought the size her mum requested and it fit perfectly. The dress is beautifully made and looks very pretty. I am extremely happy with this purchase. 10 out of 10.

Be aware of Funko Pop figures, I received mine after a long time waiting and it is a clear falsification :-(

Ordered party supplies for a 5th birthday online and order was delivered next day, got exactly what I asked for, very impressed with your service, will definitely order again. Thanks

I hear from her mother that the quality is great and she would recommend this to anyone mothers with young girls.

This company sells cheap fake items. I ordered an lol doll for my child's birthday, after 3 weeks it arrived, understandable delays. When it came to the birthday my child opened it up, immediately knew it was fake as the dolls aren't official. One of the dolls was dripping wet and stank or urine! The how thing stinks! I have been offered a refund but the website should check what they're selling.

DO NOT BUY!! The product I received was NOT as described; to make matters worst, we discovered that our credit card details were compromised! And this was the only webpage that we used our credit card to make a recent payment with! The company is now saying that they’ve issued a refund to my credit card (which we’ve had to cancel) and won’t be issuing a refund any other way. How “convenient”!!! Avoid!! This company is fraudulent!!! They’re thieves!!!

Absolutely awful. Definitely avoid. I ordered a toy for Christmas and after waiting just over two weeks, it finally arrived. Not only have they sent the wrong item, I'm pretty sure it's fake, quite a good copy but suspiciously different too. When I requested they send the right one, they agreed but just didn't bother sending it so I raised a case through PayPal. The company have now said they will offer a refund if I pay to return it. Dirty tactics if you ask me when it was their mistake in the first place and PayPal will now close the case if I don't return the item because technically the seller has offered a goodwill gesture. Lesson learnt I guess but whatever you do, don't buy from here.

Ordered an item, plush toy, on the 5th of October, the tracking number supplied is showing it arrived in country of destination since the 19th, no update since then, it's now the 30th of October. Contacted customer services and told delivery can be 7 to 14 days, although website says 3 to 5 days, waited a bit more, then told delays with deliveries and clearing customs because of pandemic. What a load of BS, I've ordered other items from reputable companies since, from China, from America, from the UK and from Germany. All arrived within the time frame and no issue. Do not order from here. I will be requesting a refund but I won't be holding my breath.

UPDATE: ITEM FINALLY ARRIVED, NOT LIKE PICTURE ON WEBSITE, WHICH LOOKS LIKE ORIGINAL PLUSH, INSTEAD I GOT CHEAP FAKE KNOCK OFF, DISGRACEFUL LOOKING. IT SEEMS THIS COMPANY GETS GOOD REVIEWS ABOUT FANCY DRESS COSTUMES BUT WHEN IT COMES TO TOYS DON'T ORDER FROM HERE, YOU DON'T GET WHAT YOU ORDERED, BAD IMITATION.

Terrible place DO NOT ORDER!! i ordered slippers and they sent me the wrong pair after i waited a month for them to come... on top of it i asked for a replacement and it has been 2 weeks and they havent even shipped a replacement. So then i tried to get a refund but they want there customers to pay for the shipping across the world for there own mistakes. I WILL NEVER ORDER FROM HERE AGAIN.

Have ordered before with great service costume was delivered within 2 days. Today I noticed when hitting the pay button I had bought the wrong size, a quick call to the shop, and spoke to Becky who sorted my problem out with no hesitation. Great service yet again.

Ordered Octonauts Gub-B. Completely different from the picture. Disappointed my four year old son and myself. This is why places like Amazon will destroy places like this. I will never order from Princess Dress World again, and you shouldn’t either.

I haven't seen my order it's been over 3 months this page is fake is from China be careful with this company they do fake reviews on there on websites China is Faking us to get are money Princess whatever is a hold bunch of China Man working in computers

Ordered a scruv a luv. It took 2 weeks to get delivered. When it arrived, it looked like it survived a stampede.
The box was smashed and some patches with tape were made.

"Beautiful dress. Perfect stitching, no thread sticking out anywhere. Zip perfectly sewn in. My girls absolutely loved their dresses."

Very bad customer services and even worse delivery times!!!

I ordered my daughters birthday present 2 weeks (and a couple days) in advance this was 8/28 here it is 10/10 and I still haven’t received my order. They “missed placed it” mid delivery, but when I asked if I could just get a refund instead they hit me with the “a new one has been sent out we can only process a refund if you send the item back ” I leave it Alone and wait...... 5 days have gone by their updated tracker hasn’t updated for booboo it still doesn’t even say it’s left anywhere. I’m frustrated with myself that I bought an 80 egg but whatever to make your kid happy right ? It’s her birthday ima do what I need to to keep her happy But then to wait this long, not get it in time for her birthday and then also just have absolutely no idea where my hard earned money actually is ? Is beyond frustrating!!!

Please don’t waste your time or money it’s really not worth the lack of communication and the headache. I was REALLYYY hoping for a different outcome