printedify.com Reviews 31

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Poor despatch times, awful communication and despite cancelling my order through PayPal buyer protection, they sent the item and I was stung with a customs charge because they ship from Turkey... I or... See more

Rated 4 out of 5 stars

It took a lot longer than the 3-4 days on their website to arrive. But when it did, I was impressed. Take the protective film off the front and it's excellent HD quality. I was very disappointed with... See more

Rated 1 out of 5 stars

Worst customer service I have ever received. I asked for a refund due to the product taking so long. Eventually got this but they still sent the product which was extremely poor quality. This is alo... See more

Rated 1 out of 5 stars

Wish I could give this company less than 1 star. ABSOLUTELY AVOID!! This company is a fake, their T&C's are stolen from different company. They claim to be a global brand but they ship goods from Tu... See more


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1.9

Poor

TrustScore 2 out of 5

31 reviews

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Rated 1 out of 5 stars

Reporting to retail ombudsman

Poor despatch times, awful communication and despite cancelling my order through PayPal buyer protection, they sent the item and I was stung with a customs charge because they ship from Turkey... I ordered through a co.uk website?!

March 1, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and poor product

Terrible customer service that just lie to you. It took 7 weeks to arrive although on three different occasions they said it would be 3-4 days. I wouldn't have minded waiting but no need to lie about it. Then when I finally got my order, the product was half the size it was meant to be. I contacted them and they have ignored me. AVOID

January 22, 2021
Unprompted review
Rated 1 out of 5 stars

Worst customer service (SCAM)

Worst customer service I have ever received.
I asked for a refund due to the product taking so long. Eventually got this but they still sent the product which was extremely poor quality. This is alongside an additional plaque I did not ask for. I also got billed a £30 charge from importing from Turkey via fedex. The customer service team never responds please do not use this company

January 17, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID! SCAM!

Wish I could give this company less than 1 star. ABSOLUTELY AVOID!!
This company is a fake, their T&C's are stolen from different company. They claim to be a global brand but they ship goods from Turkey what results in customers occuring £30 customs fee from the carrier. 'Customer service' promised refund of the custom charges as supposedly it's a mistake but have not received anything for almost 10 working days. I keep sending emails and keep receiving a promise of the refund but at this point I lost hope. Hopefully nobody will fall for this scam anymore.

January 6, 2021
Unprompted review
Rated 1 out of 5 stars

To be honest I think this is a fake…

To be honest I think this is a fake company. Still waiting to know something about my order, it said order placed since 19th of December. They dont answer emails or IG messages.. so dissapointing.

Never order something here!!!! And they probably never give me the money back

December 31, 2020
Unprompted review
Rated 1 out of 5 stars

**SCAM**

**SCAM** Ordered from UK Website, poor quality and awful / non-existent customer service then hit with a £31 import charge letter after the item was delivered? No details on website about shipping from overseas. Letter asking for bank transfer or bank details over the phone? Stay away!

December 29, 2020
Unprompted review
Rated 1 out of 5 stars

Scam Avoid sur charges!!

Scam! Avoid. They say there company is in the UK. It is in Turkey, it arrived 3 weeks late of poor quality and i am pursuing a refund. Also, I have just received a fedex bill for £30!!! Its meant to be free delivery and they have sent it from turkey with a bloody fed ex bill. The worst part is they will have confirmed with fed ex i am to pay for the postage!! So in total £50 for a piece of crappy plastic. Absolute con. Avoid!!!!

December 19, 2020
Unprompted review
Rated 4 out of 5 stars

Worth the wait, genuinely

It took a lot longer than the 3-4 days on their website to arrive. But when it did, I was impressed. Take the protective film off the front and it's excellent HD quality. I was very disappointed with the customer service however, takes about 4 days to reply. But overall, worth the wait!

December 18, 2020
Unprompted review
Rated 1 out of 5 stars

Do NOT buy!!

It's truly a compliment to this company to give them one star - if I could, I'd give less! This company is one big scam and they know it as well.
I'm usually pretty good about not falling into scams but printedify makes it all too easy - they love to delete the comments below their instagram posts every 6 or so hours so people are clueless. There are so many of us out there that want to warn you of the scam but they delete our comments so you send them money!
I placed an order on Nov 30 and got it Dec 17. It is VERY VERY POOR QUALITY. It is a piece of plastic with streaks and an embarrassment. They print and send these plaques from Turkey, not the UK. (Note how the 5 star reviews on here are from Turkey...) I'm so upset that these people took advantage of people who wanted to give their loved ones a thoughtful gift. I apologise if you were caught in this scam as well. Don't beat yourself up, this company (if you can call it that) is vile. DO NOT BUY FROM THEM!

There are nice sellers of these plaques on Etsy that have higher ratings! Check out the artists on Etsy and check their store reviews if you still want to gift a loved one something similar!

EDIT: you will also have to pay a £30 FEDEX FEE if it gets shipped to you! This company is a scam, please don't buy because it'll cost you even more! Absolutely disgusting!!

December 18, 2020
Unprompted review
Rated 1 out of 5 stars

I WOULDN’T USE

In my opinion, based on my own experience, please AVOID! Print never came, responses to emails dried up, having to go via PayPal to get money back. I would not use again.

December 17, 2020
Unprompted review
Rated 1 out of 5 stars

Very Upsetting Product

Was gifted this plaque as a special gift. Suffice to say, this awful hunk of junk has ended our dear freindship on bad terms. Flimsy plastic and the packaging was so greasy that it slipped out of my hands and smashed on the floor. I then pricked my big toe on a shard of plastic. Would not reccomend. SCAM!

EDIT: Turns out my friend ordered an Abbey Road plaque for me and ended up recieving a Rolf Harris plaque. Hence the abrupt end to our freindship. We have now made up but we won't rest until Printedify rectify their gross error!

December 15, 2020
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company! They take your money and then .... nothing! No communication, no goods, absolute scam! Luckily I got my money back from Paypal by putting in a claim. Be warned!

December 12, 2020
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Awful customer service, item turned up completely scratched to bits. Was bought as a gift, state of it is not something that is giftable. Have tried to contact, through emails and DM and getting no response. Avoid!!

December 10, 2020
Unprompted review
Rated 1 out of 5 stars

18 days still not received it

It's been 18 days and I've not received my purchase. Emailed 3 times and no reply about when it will be delivered. From seeing the reviews I am obviously not alone. So awful to market a product so close to Christmas and not be able to follow through on the delivery turn around and not even offer any customer service. If it doesn't arrive soon I will be getting my bank to escalate this to get my money back!!!

December 7, 2020
Unprompted review

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