Printed Today Reviews 

1,034
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 349 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the good quality of products, noting durable and well-printed items. The ordering process is often described as helpful, with quick proofs and good communication. Prompt and on-time delivery also contributed to positive experiences for many. However, some customers noted significant product quality issues, reporting faulty or damaged items. Delivery problems were also a concern, with many experiencing late arrivals despite paying for express services. Additionally, persistent sales calls and poor complaint handling dissatisfied some reviewers, who felt the company did not take responsibility for delays.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with many customers expressing satisfaction with... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the good quality of... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers expressing satisfaction... See more

Service

Consumers find service to be ambiguous, with many praising helpful designers, quality prints, and quick... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many expressing frustration over missed deadlines... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Helpful designers , quality prints , competitive pricing and with a quick turnaround. Just one thing would that customer support could have been more available. They have been responding on most of m... See more

Rated 4 out of 5 stars

Printed today customer service was very helpful. I needed help with printing multiple banners but was not sure in what material I should have those printed. They spent around 1 hour with me, unders... See more

Rated 2 out of 5 stars

After placing ONE order with this company I have been bombarded with sales calls , I am giving them 2 stars just for the speed of delivery not for the quality. So unless you want harassing do not buy... See more

Rated 1 out of 5 stars

Sadly, the supporting pole broke the first time the banner was used. My polite emails asking if a replacement pole could be supplied were ignored until - after three months, they claimed it was a... See more


Company details

  1. Prints and Signs Store
  2. Digital Printer
  3. Digital Printing Service
  4. Print Shop

Information provided by various external sources

Printed Today. Banners, Signs, Vinyl, PVC Order Now, Printed Today, same day collection, or same day dispatch! Your job will be done Today. Receive Next Day


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.0

All reviews

(1,034)

343 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

TOTALLY INCOMPETENT

I WOULD GIVE PRINTED TODAY A ZERO STAR REVIEW IF THAT WAS POSSIBLE.

First, the order was delivered a day later than promised. That's bad enough, but I had ordered 50 A4 posters and 350 A5 flyers.

There were mistakes on the flyer proof, so I corrected the proof. I numbered the images, sent a mock-up of the finished flyer to the Printed Today.

They delivered my posters, which were fine, but the flyers were A6, not A5, and they completely ignored the corrected proofs I had sent. 3 hours later, I ended up re-ordering the flyers on Vistaprint as Printed Today was still looking for a solution.

I will never, EVER order from Printed Today again.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely unbelievable!

Absolutely unbelievable. I've been a designer for over 20 years, sending hi-res artwork to printers daily. Today this company claimed that my vector artwork was low-res which isn't even possible :)

Low-res signage received with a very bad cut, can only assume they're screen-grabbing artwork or something to produce prints of such low quality.

They refused to redo them.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. From the initial online enquiry via the web chat through to delivery. The customer service and support was outstanding. Reasonably priced, speedy and professional. I highly recommend Printed Today to any individual or businesses seeking a reliable supplier.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Shocking experience - complaints team do not care

If I could rate this company lower than one star, I would. We ordered a Dibond panel and a sticker. The Dibond panel arrived with drill holes in the wrong places, a protective layer that ripped off the print, and illegible text. The sticker arrived damaged, full of bubbles, and packaged carelessly in a box.

I immediately called to complain and request a refund. I was asked to send photos, which I did—but received no response. After calling again and sending the images to another contact, I was still ignored. When I finally spoke to someone, I was accused of never sending the photos and told I couldn’t have a refund because I hadn’t returned the items within 24 hours—a requirement I was never informed of.

They offered a reprint, which arrived in much the same condition and did not include the sticker. I was then told the fault was in my print file. Print files do not cause sloppy drilling, ripped protective layers, or blurry printing. I even cut my finger on the shoddy work.

Henry in complaints was dismissive and repeatedly told me the cost to their business for reprinting, but never acknowledged the cost or inconvenience to me of receiving unusable products. I was told the photos weren’t sufficient proof, that the items could still be “installed” (they cannot), and that I would have to return them at my own cost before they would even consider a refund. It’s clear they are more interested in pushing bulk orders than fixing a single order they cannot get right.

I have been told no refund will be provided, so I have done what I feel is fit for the products and put them in the bin.

When I mentioned leaving a review, I was accused of being threatening. I wish I had read the reviews first—save yourself the hassle.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give ZERO STARS I WOULD

If I could give ZERO STARS I WOULD. DO NOT USE THIS BUSINESS, they are a scam. Unprofessional, terrible printing, hemming was just cheap double sided tape that didn't stick. I told them I was ordering a flag, explained the requirements and they added the holes as if it was a banner (literally can't hang it). Colours were AWFUL - NOTHING LIKE THE PICTURE. Fabric was also bad quality. I believe blind people would have done a better job at cutting the fabric (edges were frayed and uneven). I asked for a refund, and they are refusing. Had to send the flag back within 24h (which is not even the law), had to pay for postage. £20 thrown in the bin, couldn't even use it for the event it was meant for. STAY AWAY. A waste of time.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

SPAM attack! but lovely products

lovely products. but are not worth the constant harassment afterwards! I bought some items from here previously (more than a year ago). Now I continually get assaulted by calls and emails wanted more business from me.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

I have used Printed Today for all our…

I have used Printed Today for all our village banners and they recently produced three more banners for me. The service was faultless. The banners arrived on time and the quality was excellent. Value for money yes .

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. DO NOT place any orders with them. We have received the wrong size hoodies. The rest never arrived. The primnout are 80 gsm. The aprons, after one wash, fell apart. And guess what? After sending pictures and videos, we were accused of lying. I repeat save yourselves DO NOT order from them

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID! Two years from the order they keep calling every month! Even if you ask them to take you off the call list they still do!

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Shocking experience first sign they…

Shocking experience first sign they sent was damaged second sign come totally different colour grey writing instead of white. Customer service constantly was copy paste answears i have send all evidence they was just ignoring it
If you dont want waste your time do not use it

February 27, 2026
Unprompted review
Rated 4 out of 5 stars

Quick and decent quality

Very good communication - some may find the slightly forced speed of completing an order but for me it was what I needed to ensure I got the job sorted. The delivery arrived on the day PT said it would and overall the quality is very good bar a few scratches picked up in transit...but nothing that affects the final look.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

10/10

Ordered online while talking on website chat
Quick and easy to order
I will use them again

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. They may provide you with your printing needs but they will harrass you remorselessly with follow up phone calls asking for more business. I have asked multiple times across multiple phone calls for them to no longer call me yet they continue and have done, periodically, for two years now.

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

The overall product was great and I was…

The overall product was great and I was happy with the banner created as a ONE off purchase for my boss 3 years ago!!

I have then been contacted constantly by phone and email by this company they are parasites so I would never use them again. Mike Wilson and Ben Richardson and MANY others should be ashamed. i asked them in writing to remove my details and they still contact me. AVOID AVOID AVOID - WORSE THAN YOUR EX BOYFRIEND!!!!!!!!!!!!!!!!!!!!!!!

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Jesus these guys are so annoying

Jesus these guys are so annoying
I have just had to threaten to report these people to whoever controls data protection because they phone me every fortnight to try to sell me more printing that i do not require despite me asking them to remove my phone number from their records about 5 times
Avoid like the plague

February 23, 2026
Unprompted review

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