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4.1

Great

TrustScore 4 out of 5

5 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Reaction to faulty cartridge

I ordered a colour and a black printer cartridge from Printerbasics and they arrived quicker than I expected, however, the black cartridge did not function properly. After getting my Cannon printer to clean the head several times and trying to clean it manually with damp tissue to no avail I emailed Printerbasics. I had a speedy and sympathetic reply and an immediate offer to replace the cartridges.

Even if I received a faulty cartridge the communication and action could not be faulted.
I will not hesitate in placing further orders with this company.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Thats what I call service

Bought 2 cartridges for my Lexmark printer, found one was faulty, notified company who immediately sent a replacement, also a prepaid envelope to return the faulty one.
Replacement works fine.
Highly recommend Printerbasics Frank

February 18, 2014
Unprompted review
Rated 5 out of 5 stars

excellent

Brilliant customer services, they replaced my ink cartridges months after I purchased from them, they even sent out the return postage paid envelopes to return the faulty ones. Really good

June 27, 2012
Unprompted review
Rated 5 out of 5 stars

Just what I needed at a low cost, quick delivery.

Printerbasics was simple to use, could not believe the prices! Had a query regarding all the different cartridges they had for my printer, Epson SX515W and the lady I spoke to was very informative and assured me that I didn't have to pay over the odds for branded cartridges. I will be telling all my friends where to save money!!

June 1, 2012
Unprompted review

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