Disappointed: poor print quality (colours duller than those in my photos) For Christmas, I ordered some magnets. They were poorly cut, almost torn, and so thin they wouldn't stick to the fridge with... See more
Company replied
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Disappointed: poor print quality (colours duller than those in my photos) For Christmas, I ordered some magnets. They were poorly cut, almost torn, and so thin they wouldn't stick to the fridge with... See more
Company replied
Good service. Anyway a little disappointed by the result but this is mainly due to the original quality of the picture.
Company replied
Re your answer to my first claim, I've tried again to use my voucher ZBTHAFQOTBSW which I had bought from Groupon and it workef !!!. I had the same problem with previous orders and vouchers from... See more
Company replied
I am writing another review to let people know how Printerpix deals with negative feedback and reviews. You will get a generic apology email which they hope you will take no further, they promise to p... See more
Company replied
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 1 week
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matthew was a great help after a few mistakes on the initial picture unsure whos fault as one picture on my orders showed it fine the other showed some the wrong way round but he was happy to help and get everything sorted
Kayla, helped me. And I have good mood and appreciate Printerpix. Thank you, Michael
A quick and helpful response to my questions. Perfect service.
My order came with a broken mug and Kayla was very helpful in sorting the issue out with a replacement. She was very kind and quick. Thank you.
Thank you so much for the lovely books I received. I am very satisfied and I went through other sites but really find PRINTERPIX one of the best!! You have a great client service too! I saw improvements about sending photos’ s album with a paper bubble’s protection so they arrived in perfect condition! 📓💖✨at last thank you Angelina for your help today!
Quick and good answer! even problems on the website for payment by credit cards
2 products ok, 1 broken, but replaced rapidly by chat with Angelina. Thank you very much Angelina...
@Angelina, thank you for the great client experience, help and reactiveness. The problem has been solved in a few minutes. Thanks again :)
Nice and easy experience with Printerpix. Started from my Iphone and finish my project in few minutes with my Laptop. Thanks to Kayla for his precious help using the Chat when I had a question to finalize my order
Kayla was very helpful, kind, professional and reactive. Thank you for you help.
Kayla was very helpful to attend in my request. I appreciate it fixing the issues I had with Printerpix. I commend her for it!
Huge thanks Patricia
I can't thank Patricia enough for all her help and guidance. It made the experience so much easier, thank you so much!!
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