Printerpix logo
Visit website

Printerpix Reviews 

4,442
•
TrustScore 2.5 out of 5

2.3

Media & Publishing
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Disappointed: poor print quality (colours duller than those in my photos) For Christmas, I ordered some magnets. They were poorly cut, almost torn, and so thin they wouldn't stick to the fridge with... See more

Company replied

Rated 3 out of 5 stars

Good service. Anyway a little disappointed by the result but this is mainly due to the original quality of the picture.

Company replied

Rated 4 out of 5 stars

Re your answer to my first claim, I've tried again to use my voucher ZBTHAFQOTBSW which I had bought from Groupon and it workef !!!. I had the same problem with previous orders and vouchers from... See more

Company replied

Rated 1 out of 5 stars

I am writing another review to let people know how Printerpix deals with negative feedback and reviews. You will get a generic apology email which they hope you will take no further, they promise to p... See more

Company replied

Company details

  1. Media & Publishing

Contact info

2.3

Poor

TrustScore 2.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(4,442)

715 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A printepix customer and a problème resolved.

I have been a printepix customer for several years. Untill to day I have never had any problems. This Time I ordered following an offer five wall calendars. I have had a voucher but after making my creation it was impossible to validate my voucher. I contacted your advisor and she was able to résolve the problem vey quickly. The only problem IS that it took me a long Time to find the contact.

November 10, 2023
Unprompted review
Rated 1 out of 5 stars

Worst service ever !

Worst service ever !
The website does't work at all, when I enter my order number it says "invalid number" everytime. I have absolutely no way to track my order. When I email the customer service to ask about my order, they just copy paste the same email that DOESN'T answer my question at all ! I still can't track my order !
And then they dared to tell my that I "don't understand" basically telling me I am too stupid to understand that these things take time. I don't care about the delay I only care about having answers, which they don't provide at all.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

well I appreciate Printerpix albums…

well I appreciate Printerpix albums very much, and sometimes I forget some practice to organize my photographs and pages nicely.That's why I asked about how to manage and got a quick and helpful answer. And I was able to close an album in due time. Thanks to Jordan's help.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

I have listened and thank you for your Help

as many of your customers i supposed , I planned to make a lovely book , I worked step by step with no stress until I discovered that the date line to finish the book was arriving too quickly and that I was unable to finish my book without your gift of extra time ..for his reason I call on feb 8th and I was attended by Miss AYESHA who perfectly understood my stress by listening to me with peace and respect , and offered me extra time ..just a few weeks more , that was enough for me , and she transmitted to me hope and encouragement..I already have been your client , with full satisfaction for the quality of the book I received ..this time my full satisfaction is for the quality of the help offered by your staff , Miss AYESHA

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

Excellent customer support from Paul Owens and Jennifer Wilson. Solution-oriented and customer -centric!
They managed to find a quick solution following my dissatisfaction. I will purchase again in a near future.

January 17, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look