Printfromyoursofa.co.ukReviews 

672
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the excellent quality of the products, highlighting the print quality and the card stock used, which is often compared to professional decks. The ordering process and user experience are frequently described as easy and straightforward, making it enjoyable to create custom items. Reviewers also consistently commend the speedy delivery service, with many receiving their orders within a few days of purchase. However, some customers also noted minor areas for improvement, such as the ability to copy cards or center text more precisely, and some experienced issues with white borders appearing on their custom designs despite not being shown online. A few other people also felt that more guidance on design alignment and tracking numbers for delivery would be beneficial.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising the excellent print quality,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent print quality and the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and speedy... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a strong intent to... See more

User experience

Reviewers express high satisfaction with the user experience, often describing the process as easy and fun to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used this company twice now, to make bespoke Top Trumps and another unique card game. The process is so easy, the quality is excellent and both times they’ve been delivered within 3-4 days of or... See more

Rated 5 out of 5 stars

Excellent print quality for each card. Plus, the option to send via DPD is a very nice touch. I'd say one potential drawback for these cards is that they're very smooth, meaning that they are more lik... See more

Rated 5 out of 5 stars

I ordered 30 sets of flashcards for my business and they arrived within days, and the quality is brilliant. The price is excellent too, 300gsm card, rounded corners and boxes included - all these... See more

Rated 5 out of 5 stars

Fabulous top trumps, used as a teacher gift. Delivery was lightening fast, only 2 days. Great value for money and exceptional quality. Agree with previous reviews about ability to centre text when usi... See more


Company details

  1. Digital Printing Service

Information provided by various external sources

Print from your Sofa - Design Personalised Playing Cards, Calendars, Canvas Wraps, Greetings Cards and Outdoor Banners from Home


Contact info

4.8

Excellent

TrustScore 5 out of 5

672 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(672)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

The customer service was amazing

The customer service was amazing. I had a problem with the shipping, nothing to do with print from my sofa, and Roy was so helpful in helping me sort out my order. He was so thorough and helpful, saving my valentines present. Will defo order from here again :)

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality, quick delivery and easy to understand on their website. Would definitely recommend to others and would buy again!

January 30, 2024
Rated 1 out of 5 stars

Totally failed to deliver on time, or even do anything

I placed an order using the fastest delivery service I could find on their site (royal mail first) for a job I need to arrive 1 week later. Ample time you might think.
4 days later I receive a call saying "oh did you realise some bits were blank" - they had done nothing for 4 days, and were now confirming a detail of which I was very much aware.
I asked "is there any amount of money that will make you post this today" they said no, they still needed to send to the printers and it would be still days away.
The man seemed almost glad to have the opportunity to point out to me that in the small print of their site they do make it clear they have a terrible turnaround time.
Other bizarre details are the guy didn't seem at all apologetic it took him 4 days to get back to me with this query, and took a tone as if I was mad to even think it.
I have since gone to a local printer who are going to do it same day.

January 19, 2024
Unprompted review
Printfromyoursofa.co.uk logo

Reply from Printfromyoursofa.co.uk

Dear Bernie
I would like the opportunity to reply with the following information;
The order was placed at 5.06pm on Tuesday 16th January. Our website clearly states that all orders are printed and shipped in 2-4 working days (not delivered)
The customer was phoned on Friday 19th January in the morning due to incomplete artwork, we will never assume to just print if things are fully finished.
The customer was quite rude to one of my members of staff, unfortunately due to the incomplete artwork we were unable to print the order and despatch today which would have happened. The customer was offer a full refund which was done immediately.
I feel it is very unfair to say we have a 'terrible' turnaround time. For a fully customised printed product and turnaround of 2-4 working days for despatch is a fair time scale.
My member of staff telephone within 2 1/2 working days (not 4 days) and as we couldn't what the customer required offered a full refund immediately.
It's a shame we couldn't help as you can see from the other 540+ reviews we have excellent customer service and quality products.
best regards
Ed

Rated 5 out of 5 stars

The personalised cards were brilliant…

The personalised cards were brilliant and I was very impressed with the excellent speedy customer service. There was an error in the production of my order (the faces on the front of the playing cards were not left blank as I wished them to be). I contacted printfrommysofa and this was rectified so quickly and a new corrected set was sent to me literally the next day. I would definitely recommend this company.

January 2, 2024
Rated 5 out of 5 stars

Amazing service

Amazing service, grea product, high quality printing! I bought the customised poker cards as an anniversary gift and since it is a small gift I was expecting the prints to come out slightly grainy and pixelated, but they came out looking exactly as the original pictures! The website is a bit pricey but considering the cost to make, shipping and staff salary it is definitely reasonable, and I would definitely buy from them again!

January 2, 2024
Rated 5 out of 5 stars

Impressive

Impressive. For 54 individual images on proper playing card slippery stock these are very good value. I ordered 3 packs, then 7 packs and am now sadly considering ordering even more! When they say four day delivery they actually mean it! The printable area and design app get a bit of getting used to but its worth it! Go for Poker sized cards because of the larger printable area and it turns out Bridge players are actually happy to use these slightly wider cards. I chose to order unprinted white boxes and made my own labels as I think the personalised printed boxes are not as good a price as the cards. But very hard to say anything bad about this supplier.

November 28, 2023

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