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Personalized Paper Manufacturing Group Reviews 4,988

•
TrustScore 5 out of 5

4.8

Stationery Store
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Review summary

Created with AI, based on recent reviews

Considering 407 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the enjoyable and informative process from start to finish. Customers consistently praise the high quality of the products, noting that items like notepads and custom forms met or exceeded their expectations and looked phenomenal. The customer service is frequently described as excellent, with many appreciating the helpful, courteous, and efficient communication, often involving real people who provided valuable assistance and quick turnaround times. Reviewers also found the ordering process easy and convenient, with many planning to reorder due to the impressive product and service. However, some customers also noted issues with product quality, specifically mentioning poor notepad quality where glue was cracked or incomplete, leading to pages falling out. A few other people also felt that the ordering process was not always clear, leading to confusion about quantities, and some experienced issues with packaging that resulted in damaged items.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers receiving exactly what they... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease and... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the excellent quality of... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the exceptional help... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every step of working with personalized paper group was enjoyable and informative. I appreciate the phone calls emails and updates. They are an amazing company to work with. This was my first time or... See more

Rated 5 out of 5 stars

just made my first order with PPS and will definitely be coming back. Ordered paper pads and they came out great. Very pleased, quick turnaround time, colors perfect, quality as expected. Will or... See more

Rated 5 out of 5 stars

The notepads we received were exactly as described. We received a proof via email as promised and the order was delivered promptly. The notepads are decent quality and what we need for giveaways at ou... See more

Rated 5 out of 5 stars

This company was fantastic to work with. They were careful to verify the design prior to printing, worked quickly and communicated through real people (no auto-drafted emails with poor English). Phe... See more

Company details

  1. Stationery Store
  2. Business to Business Service
  3. Manufacturer
  4. Office Supply Store
  5. Prints and Signs Store
  6. Promotional Item Store

About Personalized Paper Manufacturing Group

Written by the company

About Us

Personalized Paper Manufacturing Group is a leading online stationery manufacturer based in Albuquerque, NM. We provide online print and design services for the entire U.S. commercial market.

From our friendly and knowledgeable Customer Service Team and easy-to-use online Design Studio to free online PDF proofs and exceptional turnaround times, our mission is to fulfill all our customers' needs, regardless of order size or quantity required.

Our product lines include:

  • Custom Notepads
  • Custom Notebooks
  • Custom Sticky Notes
  • Carbonless NCR
  • Custom Graph Pads
  • Custom Legal Pads
  • Custom Business Cards
  • Custom Postcards & Rack Cards
  • Custom Desk & Wall Calendars

    • We also offer many more custom stationery product solutions.

    Our Customer Service Team

    One of the many leading quality aspects that sets Personalized Paper Manufacturing Group apart from other national printers is our courteous and knowledgeable Customer Service Team! From pricing and lead times to questions about reproducing your design in print, our staff is ready to answer any questions you may have.

    Reach out to our Customer Service Team Monday through Friday between 7:30am to 4:30pm MDT at 1.800.921.1322 or via email at support@printpps.com to get the answers you need for your next stationery print project. From online custom designs to preparing quotes for more specialized print projects, our Customer Service Team will assist you every step of the way!

    Personalized Paper Manufacturing Group

    Written by the company

    Service is Everything
    Personalized Paper Manufacturing Group is committed to consistently providing quality products and superior service at a low price.
    Guaranteed Lowest Prices
    We shop our competitors daily and because we're the manufacturer of all our own products we are able to provide the guaranteed lowest prices!
    Free Proof Prior to Checkout
    Our award winning design studio provides our customers with a FREE proof prior to checkout.
    Fast Turnaround (Big or Small)
    No matter how big or small the order, we offer 24 hour turnaround and free customer assistance.
    Knowledgeable and Creative Staff
    We are prepare to help you with whatever project comes your way! Our goal is to show you firsthand what current customers have already experienced.

    Platinum Service Guarantee

    We’ll Exceed Your Expectations. We Guarantee it!

    We’ll Exceed Your Expectations. We Guarantee it!
    We promise that any product you buy from us will meet your expectations or we will refund your money...no questions asked. If you find the identical product at a lower price within 30 days of purchase, let us know and we will refund to you double the difference in price. Finally, we promise to provide superior and personal customer service from the moment you place your order to the moment your order is shipped.

    For over 20 years Personalized Paper Manufacturing Group has been North America's premier manufacturer of quality custom stationery products. We have a superb team that is dedicated to providing you with outstanding customer service and order follow-through.

    We invite you to experience our "Service is Everything" commitment by calling us at 1.800.921.1322 or emailing us at support@printpps.com.

    Thank you for the opportunity to earn your business.

    Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    5K reviews

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    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Hasn’t replied to negative reviews

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    Rated 5 out of 5 stars

    Truly GREAT experience!

    My order was fast and very convenient to make. I ordered with a strict deadline (Christmas!!) and my order made it to me even a few days sooner than expected. The customer service was thorough and did a great job following up with my order. I ordered the postcards with the intent to use them as recipe cards and they worked flawlessly. I would be more constructive, but I really don't think I could have had a better, more satisfying experience.

    December 17, 2025
    Rated 2 out of 5 stars

    The ordering was not clear

    The ordering was not clear. I ordered custom carbonless form books. The pricing was per page not per book. I thought I had ordered 200 books not 200 pages, so I only got 4 books. It looks like they have made a change to the ordering and have made it more clear. I also would have liked to have print on the cover but they could not do that. Wish I could use them in the future but not being able to print on the cover is disqualifying. Shipping was fast.

    December 11, 2025
    Rated 5 out of 5 stars

    Best ever

    I love the way my notepads came out exactly like i wanted and more will most definitely use again thank you so much

    December 10, 2025
    Rated 5 out of 5 stars

    Quick Assistance

    I originally downloaded a copy that wouldn't have printed well. The company was quick to not only notify me before printing, but they also assisted me in creating a better version. So grateful!

    December 4, 2025
    Rated 5 out of 5 stars

    Good service with responsive customer…

    Good service with responsive customer support

    Overall, my experience with Print PPS was good. I received my customized forms quickly, which I appreciated. There was an issue with the printing on the initial order, but I contacted customer service and spoke with a representative who handled the situation promptly and professionally. The issue was corrected, and the replacement items were sent out very fast. I was pleased with how the problem was resolved and the responsiveness of the team.

    December 3, 2025
    Rated 4 out of 5 stars

    Good way to make/design your own…

    Good way to make/design your own business cards yet as one that isn't super creative it was tough, yet they made it easier. They had good options for a picture to put on the card, nice font choices & format well that could have been a tad user friendly yet I figured it out.
    Again user friendly for a person like me before I got them in the mail like actual size & yes i was able to view yet it didn't seem THAT small for font. The print was small- so small that I had to reorder them ...redo them. I lesson learned yet wish it was easier. Not sure how they could have made it "dumby" easier.

    October 18, 2025
    Rated 5 out of 5 stars

    Great service

    Great service. Proactively notified about a file issue, resolved it quickly, and expedited my order. Very smooth and professional experience.

    November 10, 2025
    Unprompted review

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