Prints4u Reviews 291

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Corey and the team went above and beyond my expectations, creating a poster for a concert that i'd been to as i was having trouble finding the exact requirement. I have used this company for a few pri... See more

Rated 5 out of 5 stars

I have put in three orders in the last couple of months and I have to say Carol, Corey and the team have been first class from order to completion. Communication was clear and timely, the goods are ex... See more

Rated 4 out of 5 stars

Edit: Prints4u team quickly reached out to me to make this right, and I really appreciate that. They also said they’d remove the original poster I purchased from their website. Print quality was r... See more

Rated 5 out of 5 stars

Fantastic customer service! I'm always worried about ordering from new websites but was looking for a print and this.was the only place that had it. I needn't have worried, print was sent quickly and... See more

Company details

  1. Poster Store

Written by the company

Shop posters from your favorite artists, concert tours, new & classic movies, tv shows, & sports. The highest quality prints from the past, present, and future of entertainment. Fast Delivery, 100% Satisfaction Guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

291 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

UPDATED (No longer) Scammed out of refund.

UPDATED review: They funnily enough decided to issue a refund the day after my original review was posted here on Trustpilot. Read original review below. I've updated the experience to 2*.
I ordered a poster. The order got haulted by the authorities and we agreed that Prints4U would refund the amound paid once they received the poster back. They have confirmed that they have initiated a refund but I have not received anything in the 26 days that have gone by since then. They are no longer responding to my e-mails even though I've sent three, and it is apparent that they have scammed me.

June 2, 2025
Unprompted review
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Reply from Prints4u

Hi Carl, as I manage our reviews, I can confirm, yes I did reach out to you straight away. My colleague has been dealing with your issues with the postal services and I was unaware you were still waiting for a refund, we have since changed payment systems therefore the original refund did not go through which we were unaware of. I don't understand why you are suggesting we have scammed you when clearly you have just confirmed that we sent your items and completed the refund. We have a 4.7 rating so clearly no scamming is going on here. Thanks for your time and I wish you all the best.

Rated 5 out of 5 stars

Posters are absolutely great

Posters are absolutely great, super quality and brilliant service. Would definitely recommend and will certainly use them again. Thank you 😊

May 2, 2025
Unprompted review
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Reply from Prints4u

Thank you for your 5**** :--)

Rated 5 out of 5 stars

All around great service

Couldn't find a poster I wanted anywhere online the Prints4u team made me one up and it's better than I imagined l. Great communication from the team and super fast shipping I would highly recommend this company

April 16, 2025
Unprompted review
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Reply from Prints4u

Thanks Joe!

Rated 5 out of 5 stars

Highly Recommended Company

I have been incredibly impressed with this company. They have created an amazing poster for me (to match the one I had left behind at our hotel following a concert we had been to). The art work is truly fantastic, and their communications excellent. I am so grateful for my wonderful replacement poster, and for their wonderful customer care - I would particularly like to say a huge thank you to Corey, and also to Carol who initially handled my customer enquiry.

March 28, 2025
Unprompted review
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Reply from Prints4u

our pleasure :---) hope to see your name on another order soon!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, nice prints and overall quick and easy to handle

January 24, 2025
Unprompted review
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Reply from Prints4u

Thank you very much. I really appreciate your time to leave a review.

Rated 5 out of 5 stars

Excellent service

We had a tricky situation regarding shipping to Kenya and it was all resolved quickly and effectively, with excellent communication throughout. Carol was particularly helpful during the process. Thank you.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

They’re efficent and friendly

They’re efficent and friendly. There was a small problem (not their responsability) and they offered to resolve it quickly. They kept in touch with me until the package finally arrived. They’re very professional.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Simply a great service

Simply a great service, amazing products with amazing customer service 👏 What more do you need 😀

January 8, 2025
Unprompted review
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Reply from Prints4u

Hi Simon, Thank you for your order and 5***** review. Hope to see your name on an order again soon :-)

Rated 5 out of 5 stars

Stunning image

Stunning image, vibrant colours, first time customer and very impressed, Xmas gift for daughter, she will be delighted. Highly recommended.

December 20, 2024
Unprompted review
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Reply from Prints4u

Thanks for the 5 stars Johnny, you know where we are for next Christmas :-)

Rated 5 out of 5 stars

I'm Very happy with the poster I…

I'm Very happy with the poster I ordered. Very good quality. Carol was an absolute star helping me find out where my order was as the post took forever to deliver it. She went above and beyond to help. She is a treasure to the company. she always answerd my mails promptly. so helpful. It was a pleasure to deal with her. Thank you Carol. I would recommend this company.

November 18, 2024
Unprompted review
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Reply from Prints4u

Thank you Martina, I'll be sure to pass the feedback onto Carol all the best

Rated 5 out of 5 stars

First class service and thanks Carol!

Absolutely first class service from Prints4u. The posters look amazing, really fantastic quality. Delivery was super fast and they even delivered them exactly as I asked. And Carol is and absolute superstar! So so very helpful and friendly. Thank you all so much, highly recommended.

December 9, 2024
Unprompted review
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Reply from Prints4u

THANK YOU CONSUMER!!!

Rated 5 out of 5 stars

Happy first time customer.

I ordered for the first time this week. Two prints as a present for my wife. Delivery was very prompt and the prints are top quality. Will buy from here again.

November 28, 2024
Unprompted review
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Reply from Prints4u

Thank you Kevin, you know where we are for valentines day :0P

Rated 5 out of 5 stars

Karnivool posters

Carol kept in touch with me right up until I had recieved my prints.
Will happily buy from them again!

November 25, 2024
Unprompted review
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Reply from Prints4u

Thank you Richard

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