Prints4u Reviews 291

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Corey and the team went above and beyond my expectations, creating a poster for a concert that i'd been to as i was having trouble finding the exact requirement. I have used this company for a few pri... See more

Rated 5 out of 5 stars

I have put in three orders in the last couple of months and I have to say Carol, Corey and the team have been first class from order to completion. Communication was clear and timely, the goods are ex... See more

Rated 4 out of 5 stars

Edit: Prints4u team quickly reached out to me to make this right, and I really appreciate that. They also said they’d remove the original poster I purchased from their website. Print quality was r... See more

Rated 5 out of 5 stars

Fantastic customer service! I'm always worried about ordering from new websites but was looking for a print and this.was the only place that had it. I needn't have worried, print was sent quickly and... See more

Company details

  1. Poster Store

Written by the company

Shop posters from your favorite artists, concert tours, new & classic movies, tv shows, & sports. The highest quality prints from the past, present, and future of entertainment. Fast Delivery, 100% Satisfaction Guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

Wonderful experience and high quality posters. Very good and speedy customer service, definitely recommend!

January 21, 2024
Unprompted review
Prints4u logo

Reply from Prints4u

Thanks for the review Ellie :----)

Rated 5 out of 5 stars

Quick & Quality Service

Quick to respond to any emails you may send and even quicker in fulfilling the order. The product is great quality.

January 16, 2024
Unprompted review
Prints4u logo

Reply from Prints4u

Thank you for your positive review and custom Kevin

Rated 5 out of 5 stars

10/10

I had some issues with the postal service and getting my poster. But the customer service was amazing. I emailed prints4u and would get emailed back in minutes. They even sent out two posters with different addresses to see if one would get to me and it did. Great experience would recommend

December 22, 2023
Unprompted review
Prints4u logo

Reply from Prints4u

Thanks for your positive review Elle

Rated 5 out of 5 stars

A Five Star Company ⭐️⭐️⭐️⭐️⭐️

What a superb company this is!
I ordered a poster (which I really needed for Christmas). About an hour later I received a lovely email from Carol saying that my order was processed and ready to be sent.
I received my poster the very next day!! It was in perfect condition and a lovely quality glossy print too.
Thank you so much Prints4u for your fabulous, friendly service. Will definitely use you again!

December 19, 2023
Prints4u logo

Reply from Prints4u

Thank you very much for the positive feedback Stephanie, can always count on Carol to sort any issues quickly :-)

Rated 4 out of 5 stars

Good quality posters

Good quality posters, bright colours on heavy paper. Due to problems at PostNL, i didn't receive my order. Prints4u send me a new order for free. Great and ki d service.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Sent out quickly and although for some reason returned to sender it was sent again quickly and successfully

January 2, 2024
Unprompted review
Prints4u logo

Reply from Prints4u

Thank you for your 5* review Nick

Rated 5 out of 5 stars

Simply excellent service

Excellent response to a missing parcel; cannot fault how quickly or positively it was dealt with.

December 20, 2023
Prints4u logo

Reply from Prints4u

Thank you for your 5* review Mark

Rated 5 out of 5 stars

Great customer service and print quality

I sent over a question about a print that wasn’t available at the time, they responded within a few hours, and within 24 hours they had a print available to buy.
Exceptional customer service, the prints are great quality too, and delivery was fast and in time for Christmas. Highly recommended .

December 15, 2023
Unprompted review
Prints4u logo

Reply from Prints4u

Thank you for your 5* review Dave

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service

My order went missing in the post. Carol was brilliant she resent the order first class with proof of posting to make sure it arrived for Christmas.

December 23, 2023
Unprompted review
Prints4u logo

Reply from Prints4u

Thank you for your 5* review Laura, I'll be sure to forward this onto Carol :--)

Rated 5 out of 5 stars

Great service

Great service, I wanted to change my order after I had placed it and they processed it immediately. Poster arrived really quickly, in time for Christmas, and was great quality

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Incredible Service

Incredible Service - My other half and I went to a gig in Sweden this year and bought a tour poster, on the way home at the airport in a panic I lost it going through security. I thought that was the end of it, but this company's amazing service was able to reprint the exact poster from the exact date that we attended the gig. There was one small mix up with the order where i was sent a different poster by mistake, i let Carol know thinking that it was impossible to get my poster before Christmas but she was on it in a flash and to my absolute amazement, the correct poster came through my letterbox this morning - having only been printed yesterday afternoon. Truly incredible and not sure how they do it, but very happy customer here.

December 22, 2023
Unprompted review
Prints4u logo

Reply from Prints4u

Thank you for such a great review Joe, I'll be sure to let Carol know and all the best for 2024

Rated 5 out of 5 stars

Great customer service from Carol

Great customer service from Carol, there was a slight problem with my order but I got in touch and it was sorted by the next day - thank you very much

December 19, 2023
Unprompted review
Prints4u logo

Reply from Prints4u

Thank you Stace

Rated 5 out of 5 stars

What a superb company this is!

What a superb company this is!
I ordered a poster (which I really need for Christmas) on Tuesday morning. About an hour later I received a lovely email from Carol saying that my order was processed and ready to be sent.
I received my poster the very next day!! It’s in perfect condition and a lovely quality glossy print too.
Thank you so much Prints4u, fabulous friendly service. Will definitely use again!

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Happy Shopper

Can’t fault anything fast delivery great colour and bright Great price and good communication highly recommend

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic prints

Absolutely fantastic prints, colour and quality are superb and huge choice available. Customer service from Carol was 1st class. Will use again and would definitely recommend 😀

December 16, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look