Priority Plus Financial Reviews 257

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their ability to explain complex financial matters clearly and patiently. Many people appreciate the exceptional customer service, noting that representatives are kind, understanding, and genuinely care about helping them achieve financial stability. The service provided is frequently described as efficient and effective, with consumers feeling relieved and confident about their financial future after engaging with the company. However, some customers expressed dissatisfaction with the payment process, mentioning delays in payments to creditors and a lack of follow-up from the company. A few other people also felt that the initial contact with the sales team was pushy, and some expressed concerns about the clarity of information provided regarding program specifics and potential impacts.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service. Many customers express gratitude for the help received,... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers expressed relief and satisfaction, noting... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Some customers report positive experiences, highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

My Client Advocate, Peter K. Was extremely polite. He made me feel comfortable by speaking in simple lay language. He was patient and explained every question I asked, thoroughly, so that I understood... See more

Rated 5 out of 5 stars

Donnell was the Advisor I was lucky enough to get on the other end of the phone. He was kind, personable and professional. He clearly knows his field and was able to discuss financial and credit matte... See more

Rated 5 out of 5 stars

From beginning to end, Eileen explained everything to us exceptionally well. The entire process was lightning fast but didn’t feel like we were being pressured into anything. Thank you for helping us... See more

Rated 5 out of 5 stars

Brandy was most helpful in finding the best offer to suit my specific needs. With her friendly interaction, and empathy about my situation she was able to help me find the right fit. I am delighted to... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

257 reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Linton was great

Linton was great. The offer to apply Missouri economic assistance plan as a possibility wasn't overlooked. The three offers provided were legit. Although I change my need for money .....I appreciate the assistance.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Debt Relief!

I spoke with Ryan Addy who was very informative and explained the debt modification process thoroughly. I was able to enroll $78k of my debt eliminating future interest payments and the program cut my monthly payments in about half and consolidated everything into one simple payment. Thank you Priority Plus Financial!

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Everybody was so nice

Everybody was so nice. Especially Branden. He answered every call, every question, and was very patient when i asked a million questions. The rest is to be determined but as of now they did a great job !!

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Hands down the best experience I’ve…

Hands down the best experience I’ve ever had with a financial advisor. Josh Hickman at Priority Plus Financial went above and beyond from start to finish — incredibly professional, patient, and genuinely cares about his clients. He made everything easy to understand, broke down all my options clearly, and actually took the time to make sure I got the best possible outcome for my situation.

You can tell he’s not just doing a job — he’s building real relationships and wants to help people succeed financially. The level of communication and follow-up was top tier, and I felt confident every step of the way. If you’re looking for someone trustworthy, knowledgeable, and easy to work with, Josh Hickman is the guy!

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great work.

Had a very nice experience working with Josh H. He did a terrific job communicating and delivering what the company promised. Highly recommend

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

After a ton of shopping around I was…

After a ton of shopping around I was finally able to find a spot to get a loan and pay off my creditors. Josh Hickman was super helpful told me all my options and worked with me through the whole process, we are still in contact and he has answered all my questions at length, very helpful. I would highly recommend

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

False Advertising

False Advertising! "2025 ECONOMIC RELIEF FOR AFFECTED ARIZONA FAMILIES" pretending to be Government relief checks, but its just advertising loans! This should not be allowed.

October 1, 2025
Unprompted review
Priority Plus Financial logo

Reply from Priority Plus Financial

Thank you for sharing your concern. We want to clarify that our “2025 Economic Relief for Affected Arizona Families” campaign is fully compliant with all advertising and consumer protection regulations. It is not a government relief check or grant, but a private financial assistance program aimed at helping individuals explore legitimate debt-relief and hardship solutions.

Our mailers and ads always include the required disclaimers to ensure transparency and avoid any misunderstanding.

We take compliance and ethical marketing very seriously, and we continuously review our materials to ensure accuracy and clarity.

If you believe you received something unclear or wish to be removed from future mailings, please reach out to our Compliance Team directly — we’ll be glad to investigate and make it right.

Rated 5 out of 5 stars

Brandy was most helpful in finding the…right plan for my specific needs

Brandy was most helpful in finding the best offer to suit my specific needs. With her friendly interaction, and empathy about my situation she was able to help me find the right fit. I am delighted to say that before the phone call I was distressed about my situation. And afterwards I felt much more confident that I will be able to eventually get out of my credit card debt in due time. I plan to call back within a few months to consolidate all my debts into one. I praise Brandy for her expertise and customer relations skills.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam

They send a mailers to people with bad credit knowing you wont get a loan so they can put you in the biggest scam of all, debt consolidation. You can easily not pay your bills then negotiate a pay off on your own, not pay these guys while you wait months for them to make a payment...

September 15, 2025
Unprompted review
Priority Plus Financial logo

Reply from Priority Plus Financial

We categorically reject this false and misleading characterization of our services. Priority Plus Financial operates in strict compliance with the Fair Debt Collection Practices Act (FDCPA) and all applicable federal and state consumer protection laws.

Our programs are transparent, fully disclosed, and designed to provide legitimate financial solutions—not scams. Every client receives detailed program information, terms, and disclosures before enrollment.

We take all accusations of misconduct seriously and reserve the right to pursue appropriate legal action against defamatory or knowingly false claims.

If you have a genuine concern or dispute, we encourage you to provide supporting documentation so we can review your case in full.

Please send all relevant client information directly to info@priorityplusfinancial.com for immediate investigation and resolution.

Rated 1 out of 5 stars

I felt they're not really trying to help just sell.

I felt they don't really try to get you a loan it's simply a tactic to sell your their debt consolidation services. Some people may need it but fortunately I do not. Also the agent I was regrettably paired with began by trying to make me feel like my debt was insurmountable. It's not. When I told her I make enough money to pay my debts she told me I was living in a fantasy. If she would have been sympathetic and actually listened to position this entire situation would probably have had a better result.

August 29, 2025
Unprompted review
Priority Plus Financial logo

Reply from Priority Plus Financial

Dear Mr. Alfred Rascon,

We respectfully request that you contact us directly at info@priorityplusfinancial.com to address your concerns, rather than continuing to publish defamatory statements across multiple platforms. Please be advised that the continued dissemination of false or misleading information regarding our company may constitute defamation and could result in legal action to protect our reputation and business interests.

While we regret that your interaction with our representative was unsatisfactory, we are committed to professionally resolving your concerns.

Please engage with us directly so that we may properly address this matter and seek an appropriate resolution.

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