Priority Plus Financial Reviews 257

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their ability to explain complex financial matters clearly and patiently. Many people appreciate the exceptional customer service, noting that representatives are kind, understanding, and genuinely care about helping them achieve financial stability. The service provided is frequently described as efficient and effective, with consumers feeling relieved and confident about their financial future after engaging with the company. However, some customers expressed dissatisfaction with the payment process, mentioning delays in payments to creditors and a lack of follow-up from the company. A few other people also felt that the initial contact with the sales team was pushy, and some expressed concerns about the clarity of information provided regarding program specifics and potential impacts.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service. Many customers express gratitude for the help received,... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers expressed relief and satisfaction, noting... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Some customers report positive experiences, highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

My Client Advocate, Peter K. Was extremely polite. He made me feel comfortable by speaking in simple lay language. He was patient and explained every question I asked, thoroughly, so that I understood... See more

Rated 5 out of 5 stars

Donnell was the Advisor I was lucky enough to get on the other end of the phone. He was kind, personable and professional. He clearly knows his field and was able to discuss financial and credit matte... See more

Rated 5 out of 5 stars

From beginning to end, Eileen explained everything to us exceptionally well. The entire process was lightning fast but didn’t feel like we were being pressured into anything. Thank you for helping us... See more

Rated 5 out of 5 stars

Brandy was most helpful in finding the best offer to suit my specific needs. With her friendly interaction, and empathy about my situation she was able to help me find the right fit. I am delighted to... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

257 reviews

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1-star

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Jason Webb was highly informational and…

Jason Webb was highly informational and I’m glad I was able to speak to him as he quickly reduced the stress of being in financial debt off my mind and onto a path that improved my lifestyle.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Knowledge is power

Grazie was incredibly knowledgeable about loans and debt, and he helped simplify a process that can often feel overwhelming. He made me feel completely at ease, taking the time to answer all of my questions with clarity and patience. His expertise and friendly demeanor made a huge difference in understanding my options. I would highly recommend Grazie to anyone looking for sound financial advice.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with Michael S.

I had the pleasure of working with Michael at Priority Plus Financial, and I cannot recommend him highly enough. Michael was extremely knowledgeable, patient, and attentive throughout the entire debt consolidation process. He took the time to thoroughly explain every detail and ensured that I was comfortable with each step. His professionalism and dedication to helping me find the best financial solution were truly impressive.
Michael went above and beyond to make sure I understood all my options, and his friendly approach made a stressful situation much easier to handle. Thanks to his expertise, I now feel confident in my financial future and much more at ease with my debt situation. If you're looking for someone who truly cares about helping you succeed, Michael is the person to go to.
Thank you, Michael, for your excellent service !!!

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience working…

I had an amazing experience working with Jacob Webb. He was incredibly knowledgeable and supportive throughout the entire process. Thanks to his guidance, I was able to get out of debt much faster than I expected. Jacob made everything feel manageable and really helped me understand my options. I highly recommend his services to anyone struggling with debt!

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Jason.

Jason.
Was excellent, he helped us with everything we needed. He talked us through the process. He didn't rush us. I don't think we could have got through this process without him. Thank you, Jason, you did an excellent job appreciate you.

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

I don't know why you guys are giving…

I don't know why you guys are giving them 4 stars.You should really look at all the complaints for this company on the better business bureau's website. They're obviously not what they say they are. I'm glad I googled around, and found out what they really are. I immediately shredded they're mailer.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!

It was truly a pleasure reaching someone that instantly understood my situation by actively listening to my circumstances and not only understanding my predicament, but actually empathizing with my situation. Roxanna Lisenby took the time to educate me on the process of becoming debt free. Her genuine approach to helping me understand the process was more than obvious is the way she communicated and how she actually followed up when she said she would. She allowed me to take the time necessary to make an informed decision with no pressure and with encouragement. I truly believe that Roxanna is providing the type of purposeful life-changing service that will help people like me, experience what it means to be on a journey to debt-free living. I would strongly recommend that Roxanna package her compassionately educational customer service so that others in this field can learn what it means to be an expert when it comes to helping people that need a second, third or even fourth chance at getting this credit/debt thing right. I often say in my own business, that people don't really care about how much you know, until they know how much you care. Thanks for caring Roxanna! I am committed to being successful in this program because of your work with me thus far. Sincerely with Respect and Admiration, Dave S.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Jason was very efficient and patient…

Jason was very efficient and patient explaining all aspects of the process. He made me feel comfortable with the arrangement and not scared that I was making a mistake. Being retired from a school system with little income this was so important to me!

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

I had a very great first time…

I had a very great first time experience with Priority Plus Financial. Brandi was very helpful with all my questions and understanding. Very friendly to speak with. Fast and courteous interaction to make the experience of getting debt free less stressful than what it already is.

October 8, 2024
Unprompted review

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