Prisma Lighting Reviews 

174
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

OUTSTANDING CUSTOMER SERVICE There was a minor issue with the order I placed online so they phoned me immediately and offered a solution, which was better than expected. Great communication and exce... See more

Rated 4 out of 5 stars

Excellent products, excellent service and easy to order. Should be a 5 star review really, and it would of been if not for the fact they use Parcel Force to distribute. True to form they seem incapabl... See more

Rated 5 out of 5 stars

Delighted with the products - Edison Retro Bulbs, Lampholders and Retro cable. Brilliant and friendly customer service. Helpful advice on technical front and minor product issues were sorted out spe... See more

Rated 5 out of 5 stars

Was not sure which light/bulb ceiling rose combination we needed. Spoke to the very helpful Christian and our decision was easily made! He even rang after I’d made the online purchase to tell us when... See more

Company details

  1. Home & Garden

Information provided by various external sources

Suppliers of bespoke LED Lighting, we are specialists in all aspects of the lighting industry. Our prices are competitive and we offer expert technical knowledge on all of our products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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4.8

All reviews

(174)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!!!

Brilliant communication with this company. I made a mistake when I ordered a new security light. I chose warm white instead of cool. The manager couldn’t have been nicer and changed my light before posting.

The light arrived quickly and well packaged.

Thank you

July 4, 2021
Rated 5 out of 5 stars

Amazing customer service!

Was not sure which light/bulb ceiling rose combination we needed. Spoke to the very helpful Christian and our decision was easily made! He even rang after I’d made the online purchase to tell us when the lights would be despatched. If only all customer service was this good. Highly recommend.

May 14, 2021
Rated 5 out of 5 stars

Great service

I wanted to order cable and light fittings to hang some pendants from a high hall ceiling. I didn’t know exactly what to order and requested help via email. Reply was quick and Chris was very helpful. Order came quickly and kept informed of arrival date. Great service.

April 6, 2021
Rated 5 out of 5 stars

Excellent service

Extremely quick delivery, well packaged and the products were exactly as described and great quality. I wouldn’t hesitate to use them again. Very satisfied ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

February 10, 2021

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