The sales person is knowledgeble on the product thus able to recommend which suite your style and budget. However, it would be nice if he/she have knowledge of the coming event and advice customer a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
PRISM+ entered the Singapore market in 2017 with gaming monitors at premium value. With the confidence and trust of its loyal fans and customers, PRISM+ now offers a myriad of consumer electronics and house appliances that include TVs, Monitors, Air-Conditioners, Sound Systems, and Ceiling Fans. PRISM+ is steadily investing in smart technology within its product offerings, with the goal of developing a functional ecosystem of home appliances and electronics that work hand in hand to create a relaxing living environment.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good price and worth of product
Good price and worth of product. Good customer support.
The delivery process and installation…
The delivery process and installation is fast and hassle free. The washer dryer combo is sleek and color is nice. No noise and function is easy to navigate.
Everything was good
Great Workmanship & Smooth Transition
The process on Prism’s end was executed nicely. Scheduling & site survey was done in advance to avoid any unforeseen lapses. However, home owners need to do their portion as well like clarifying with HDB regrading approval and submission of documents (for 2nd compressor unit).
Installation was quite fast. The transition was smooth. Since i had a 2nd compressor unit installed, Prism customer service officer sent me the documents (to be submitted to HDB) the next day. Thank you for the positive experience. 👍👍👍
Experience buying PRISM TV+
Bought a PRISM TV+. Resolution not as sharp. But could be due to programming. Still value for money given that I bought the lower range TV.
TV was delivered by Ben. Appreciate the service. Courteous and responsive. Willing to coordinate with family member as I was not around. Came on time. Was able to set it up quickly, which is most important. Thank you
Bought a 55inch TV for my parents and…
Bought a 55inch TV for my parents and the installer, Mr Ben, is super patient with us, as I wasn’t at my parents’ home, thus he have to communicate with me thru call or msg whenever my parents were confused with the TV usage😅😅
Thank you very much.
PRISM+ TV 55" QLED TV
The delivery came in great pqckaging & condition. Installer came according to the stipulated timing. He was very efficient in installing the bracket & TV. Overall,two thumbs up guys!
A cinematic experience
The TV is affordable, the pic quality is sharp with vibrant colours. The acoustics is just awesome too.
Bought Prism system 3 aircon and got a…
Bought Prism system 3 aircon and got a Q55’ google smart tv free. Aircon installation was good, very cooling 👍.
Tv fixed nicely too. Highly recommend… Thank you so much..
Quick & efficient
Amazing price and service
After visiting 2 stores, we already decided PRISM Monsoon washing machine. Awesome price for the almost the same functions with similar warranty offered by other brands.
They were also able to accommodate our delivery schedule. Installation and removal of old machine was hassle free.
I bought this for my adult daughter with special needs.
I bought this for my adult daughter with special needs. She is very satisfied , as it is user friendly ; useful apps ; pro active with Google. Will use it as an assistive technology tool to support her living independently.
I recently purchased and installed the…
I recently purchased and installed the PRISM+ Smart Lock Bundle. While I initially experienced some challenges with the installation scheduling and a minor issue after installation, I would like to commend the PRISM+ team for their excellent after-sales support and responsiveness.
The locks themselves are well-designed, solidly built, and look great on my door. After the installation, I encountered a technical issue that prevented the door from opening from the outside. Given that I was preparing to travel overseas for an extended period, this was understandably stressful.
However, the PRISM+ support team responded promptly, took my concerns seriously, and followed up quickly to ensure the issue was resolved.
What impressed me most was their commitment to customer satisfaction.
Although the installation process did not go as smoothly as expected, the after sales team was professional, attentive, and worked hard to address my concerns. Their fast response and willingness to help turned what could have been a negative experience into a positive one.
Overall, I am very satisfied with the product quality and especially with the customer service provided after the sale. Thank you to the PRISM+ support team for their dedication and speedy assistance. I would recommend PRISM+ to anyone looking for a reliable smart lock solution backed by a responsive support team.
Fauzi from Tampines Mall store was…
Fauzi from Tampines Mall store was outstanding, his patience was out of this world. He explained to me everything in detailed and made necessary arrangements for my site survey and aircon nstallation. Followed up closely with me. Thank you Fauzi. You are awesome.
The sales person is knowledgeable about…
The sales person is knowledgeable about their product and take time to explain to and suggest the best product.
Drone salesperson to customer service…
Drone salesperson to customer service and delivery team. Everything had done well
Excellent Customer Service
The customer service was excellent from start to finish. Even when I had to make a last-minute change to my order due to our site conditions, the team was incredibly accommodating and handled the request with professionalism. Their willingness to go the extra mile made the entire experience smooth and hassle-free, which I truly appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








