Pristine Gadgetz logo
Visit website

Pristine Gadgetz Reviews 279

•
TrustScore 3.5 out of 5

3.4

Electronics Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers found the delivery service to be prompt and efficient, with products arriving on time and well-packaged. Reviewers often expressed satisfaction with the price, finding it to be excellent and a great value compared to new items. However, a significant number of people were dissatisfied with the product itself, frequently reporting that items did not meet expectations regarding their authenticity or quality. These customers often cited issues with product quality, such as non-functional features, poor sound, or cheap materials. Additionally, some people were not happy with the refund process, mentioning difficulties in obtaining full refunds for defective items or those with authenticity concerns.

What people talk about most

Product

Consumers find product to be ambiguous, with many reporting issues with authenticity and functionality. Some... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise the fantastic service and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery times, with... See more

Price

Reviewers mention ambiguous feedback about price. Many customers praise the great prices, finding products... See more

Refund

Clients share negative opinions on refund experiences. Many customers report significant delays in receiving... See more

Based on these reviews

Rated 4 out of 5 stars

Bought these earbuds. Sound is good, connect to the phone well. But they do not connect to an Apple Watch. Many functions that Apple AirPod pro should do, like spacial audio and ear tip test do no... See more

Company replied

Rated 4 out of 5 stars

Great purchase at a great price . Airpods bought as a birthday present for my grandson and he is well suited with them . They work perfectly with no issues so far . There was a slight delay in the pro... See more

Company replied

Rated 5 out of 5 stars

There were a few issues on my part when ordering with a wrong postcode, customer service were quick to help me rectify this and my AirPods arrived within days! Top quality absolutely no issues and my... See more

Company replied

Rated 5 out of 5 stars

Amazing! I ordered Apple AirPod pro “headphones only’ and was perfectly happy to not receive a box/ charger etc - I actually received what seemed like a brand new unopened set complete with all packa... See more

Company details

  1. Electronics Company

Written by the company

Pristine Gadgetz - Online stands as the premier electronic gadgets retailer in the United Kingdom. Our offerings encompass a wide array of products, including mobile accessories, refurbished gadgetz, Lighting and various household items.

Contact info

3.4

Average

TrustScore 3.5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 29% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Bought a pair of FAKE AirPod pro’s

Bought a pair of AirPod pro’s. Supposed to be genuine refurbished Apple.
Item arrived fully packaged in a “new” box. It was clearly a FAKE - the packaging wasn’t quite right. Lots of Chinese instructions - lots of plastic which Apple doesn’t use - and the case lid didn’t line up properly.
When I reached out to Pristine Gadgetz they said they had been refurbished with non genuine parts. This was clearly not true as they whole package was intended to be sold as a knock off Apple product.
Was offered a refund - which I accepted - but nothing ever came.
Avoid this company - you will lose your money.

January 5, 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

COMPLETE SCAMMERS.

COMPLETE SCAMMERS.

They sent me a faulty product and refused to refund me. After a while they said I could return it, gave me an address to which it has been received, and then they blocked me. It’s been a month and I have not received a refund and I have no product. I am in contact with my bank to try to recover the funds and will be reporting them to the police.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Not genuine

Recieved bose earbuds after a week and they are NOT genuine and now the website is unreachable so cant get a refund

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

First time buying something with…

First time buying something with Pristine gadgetz and it will not be the last time the AirPods are great and arrived on time I really recommend anyone to buy from them.

February 8, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look