Private Blood Tests Reviews 

248
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and straightforward booking process, finding it easy to arrange appointments and access necessary tests. Many people appreciate the prompt delivery of results, often sooner than expected, along with helpful doctor's comments that aid understanding. Consumers also find the pricing to be fair and reasonable, offering good value for the services provided. However, some customers also noted that the booking process, particularly when arranging appointments with hospitals, could benefit from clearer instructions or more transparency before purchasing tests.

What people talk about most

Service

Consumers find service to be positive, often describing it as great, friendly, fast, and affordable, with... See more

Booking process

Users describe positive interactions with the booking process, finding it easy to book appointments online... See more

Response time

People report positive experiences with response times, with many receiving results quicker than expected,... See more

Price

Reviewers mention positive feedback about price, with many finding the services affordable and reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The blood tests are easy to book, the packages provide good cost effective way to test various things. the hospital provides flexibility and ease to find an appropriate appointment time. Sadly, my r... See more

Rated 5 out of 5 stars

The website information and the prices are fairly reasonable. I purchased a test online and was immediately sent a confirmation email including next steps. I found the test at my nearest hospital eas... See more

Rated 5 out of 5 stars

After several failed attempts to obtain a specialist blood test to determine if I don’t suffer from a blood disorder run in the family I found Private Blood Tests able to complete this test. After... See more

Rated 5 out of 5 stars

I recently booked 2 private blood tests to figure out if I have an underlying B12 and folate issue that my GP was ignoring. The booking process was amazing, I was seen the next day at a walk in clinic... See more


Company details

  1. Blood Testing Service

Written by the company

This service commenced in 2012 and enables you to request fully accredited UKAS ISO5189 pathology testing at up to 31 Spire Private Hospitals rated either Good or Outstanding by the Care Quality Commission. With Phlebotomy and our own GP referral included, samples are analysed across Spire's own Laboratory Network and results are sent straight to your inbox. This is an all-in-one VIP service, not a DIY postal kit.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(248)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellently organised!

Easy to arrange a test, quick to get an appointment at one of the many Spire hospitals across the country, and prompt turnaround times for results.

March 18, 2025
Private Blood Tests logo

Reply from Private Blood Tests

Thanks for your feedback!
We’re delighted you found it easy to arrange your test and get a quick appointment at Spire.
A fast turnaround on results is what we strive for, so it’s great to hear everything went smoothly for you.

Becky ; )

Rated 5 out of 5 stars

Efficient service

Efficient service. Easy to book.

March 10, 2025
Private Blood Tests logo

Reply from Private Blood Tests

That's great to know Tony, thank you so much for your five stars!!

Jason : )

Rated 5 out of 5 stars

Very straightforward

Very straightforward. My blood results were with me two days later! Fantastic service.

March 12, 2025
Private Blood Tests logo

Reply from Private Blood Tests

Lovely of you to let us know Tiffany!
We are so pleased that you found our service fantastic, means alot to us.

Becky : )

Rated 5 out of 5 stars

A Useful and Prompt Service

I got the results in good time and the results were clear for my own interpretation.

March 10, 2025
Private Blood Tests logo

Reply from Private Blood Tests

That’s great to hear!
We’re really pleased the results arrived in good time and that they were clear for you to interpret.
If there's ever anything else we can do to help, just let us know.

Becky ; )

Rated 1 out of 5 stars

I wanted to have a urine culture test…

I wanted to have a urine culture test at this clinic, which I had to pay for. I did not want any other service. On the company's website it costs £95, but it does not say that I need a consultation, which must be paid for separately. I consider this to be misleading advertising. Attention to other interested parties, do not waste your time.

March 6, 2025
Unprompted review
Private Blood Tests logo

Reply from Private Blood Tests

Dear Vicentiu,

I'm very sorry to hear that you feel misled. Please email me at rebecca@bluehorizonmedicals.co.uk with the details, and I will personally look into this matter.
I'm not entirely sure what payment you are referring to regarding the extra consultation fee, but I’d be happy to investigate and clarify.

I look forward to hearing from you soon.

Best regards,
Rebecca

Rated 5 out of 5 stars

Easy to use service

Straightforward process to get the blood test done and rapid delivery of results. Very good service all round.

February 25, 2025
Private Blood Tests logo

Reply from Private Blood Tests

Thank you for your kind words!
We're so pleased to hear that you found the process straightforward and that you were happy with the speed of results.
Providing a smooth and efficient service is exactly what we aim for, so it’s great to know we’ve delivered on that for you.

Becky :)

Rated 5 out of 5 stars

Very quick and easy process

Very quick and easy process, emails were informative and provided all information necessary to book test and receive the results, everything was easy to understand.

February 24, 2025
Private Blood Tests logo

Reply from Private Blood Tests

Thank you for your kind words!
We're so pleased to hear that you found the process quick and easy and that our emails provided all the information you needed.
Making things as straightforward as possible is exactly what we aim for, so it's great to know we’ve delivered.

Becky :)

Rated 5 out of 5 stars

Very helpful

Very helpful - very efficient!

February 21, 2025
Private Blood Tests logo

Reply from Private Blood Tests

We are so please you found our service very helpful and appreciate the time you have taken to let us know!

Nicky ; )

Rated 5 out of 5 stars

Excellent Service

This service is easy to use, competitive price and quick results. Kept informed throughout.

February 21, 2025
Private Blood Tests logo

Reply from Private Blood Tests

We really appreciate your lovely feedback!
It’s great to hear that you found the service straightforward, competitively priced, and efficient.
Keeping you informed every step of the way is important to us, so we’re delighted that it made a difference.

Becky :)





Rated 5 out of 5 stars

The Spire hospital was fantastic

The Spire hospital was fantastic, from helpful reception staff ,who went above & beyond their job to help ,speed with the following day service, and efficient nurse doing procedure, and 2 days for results by email
I would thoroughly recommend .

February 12, 2025
Private Blood Tests logo

Reply from Private Blood Tests

Thank you for sharing your experience, it’s wonderful to hear that everything went so smoothly for you!
We’re delighted that the Spire team provided such excellent care and efficiency at every stage.
It’s always great to know that their dedication makes a real difference.

We really appreciate your recommendation and kind words.

Becky :)

Rated 1 out of 5 stars

Very disappointing

Very disappointing! My drs won’t accept the results unless they are sent direct from the company. The company won’t send results to the drs even though it would take 1 min to do therefor, this whole process is useless. I do not recommend this company to anyone wanting blood tests.

February 20, 2025
Unprompted review
Private Blood Tests logo

Reply from Private Blood Tests

We’re really sorry to hear that your doctor won’t accept the results directly from you.
We completely understand how frustrating that must be. Unfortunately, due to data protection regulations, we can only send results directly to the patient, but we always encourage patients to share them with their healthcare provider in the format provided.

In most cases, a printed copy of the results should be acceptable for your doctor, as they contain all the necessary details, including the laboratory's information.
It may be worth checking with them again.
Additionally, it’s worth noting that around 90% of the time, we use the same accredited laboratories as the NHS, so the quality and reliability of the results should be no different from those issued through standard healthcare channels.

We genuinely appreciate your feedback and understand how important a smooth process is when it comes to blood testing.
If there’s anything else we can do to help, please feel free to email rebecca@bluehorizonmedicals.co.uk

Jason :)

Rated 4 out of 5 stars

Very professional with quick turnaround

Very professional with quick turnaround

February 14, 2025
Private Blood Tests logo

Reply from Private Blood Tests

Thank you for your kind words!
We’re so pleased to hear that you found our service professional and efficient.
Providing a smooth and stress-free experience is always our goal, so it’s great to know we’ve met your expectations.

Becky ; )

Rated 5 out of 5 stars

Great service and all in time as well.

All on time and good and clear information from doctor

February 14, 2025
Private Blood Tests logo

Reply from Private Blood Tests

We’re so pleased to hear that everything went smoothly and that you found the doctor’s information clear and helpful.
It’s always great to know when things go just right!

Becky :)

Rated 5 out of 5 stars

Lovely nurse who drew blood painlessly…

Lovely nurse who drew blood painlessly . This is the second time I have used this service and it still merits five stars in my humble opinion.

February 14, 2025
Private Blood Tests logo

Reply from Private Blood Tests

We’re so pleased to hear that your experience was just as positive the second time around.
Our team, especially our lovely nurses, always strive to make the process as smooth and painless as possible, so it’s wonderful to know we’ve hit the mark again.

We truly appreciate your five-star support and look forward to helping you in the future.

Becky :)

Rated 5 out of 5 stars

Great service all round.

Booked online all fine. Their online chat was very good, they answered quickly and were very helpful. The private hospital who dealt with the phlebotomy was also very good and professional.
Their blood tests came back well within the specified time and the doctor's comments were very helpful and informative.

February 6, 2025
Private Blood Tests logo

Reply from Private Blood Tests

Thank you for sharing your experience with us!
We're so pleased to hear that everything went smoothly, from the booking process to the support from our online chat team and the professionalism of the private hospital.
It’s great to know that your results arrived on time and that the doctor’s comments were helpful.

We really appreciate your feedback and are delighted that you had such a positive experience.

Becky :)

Rated 5 out of 5 stars

Good experience

Fast, efficient in both the ordering, booking and return of the tests. If you can't get anywhere via your GP - as is so often sadly the case these days - this is an excellent service. The only downside is the cost.

February 12, 2025
Private Blood Tests logo

Reply from Private Blood Tests

We're really pleased to hear you found the service fast and efficient, that’s exactly what we aim for.
We completely understand that accessing tests through the GP can be frustrating, and we’re glad we could provide a reliable alternative.

We do appreciate that private testing comes at a cost, and we always strive to keep our pricing as competitive as possible while maintaining the highest standards of service and accuracy.
Your feedback means a lot, and we’re grateful you chose us.

Becky :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look