Pro-Fishing.eu Reviews 292

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery, often noting that orders arrived quickly even for international shipments. Many people highlight the top-quality products and the smooth, easy ordering process. Reviewers also appreciate the excellent service, with goods often being well-packaged and arriving safely. However, some people mentioned issues with incorrect items being sent or missing parts from their orders. A few other people also felt that the company did not handle returns fairly and communicated in an unhelpful way.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting very fast... See more

Product

Customers had positive experiences with products, consistently praising their high quality and that they meet... See more

Order

Reviewers mention positive feedback about order, highlighting efficient handling and fast delivery, with... See more

Service

Users describe positive interactions with service, frequently highlighting it as 'top' and 'good'. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful customer service, fast delivery. I have ordered a wrong item, when I realized, i already closed the order. Sent an email to customer service and they changed it for the good one. Ordered... See more

Company replied

Rated 5 out of 5 stars

Top-quality products and service. You can really feel that this store is run by people who understand fishing. High-quality products and smooth ordering process.

Company replied

Rated 5 out of 5 stars

I got everything very quickly,they forgot something to deliver but when they checked it and and new they forgot to pack it they the send it with no charge. Also the reaction by mail is very Quik. To... See more

Company replied

Rated 5 out of 5 stars

Info about the goods, shipment conditions is clear and understandable. Order processed and goods delivered fast. Good service

Company replied


Company details

  1. Fishing Store

Written by the company

Shop fishing tackle at best prices from Pro-Fishing.eu. Expert selection of lures, reels and and other equipment from top brands. Low-cost worldwide shipping!


Contact info

4.8

Excellent

TrustScore 5 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A+++

A+++ fast international shipping

January 22, 2026
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Reply from Pro-Fishing.eu

Thanks for the review, Pierre!

Rated 5 out of 5 stars

Top-quality service

Top-quality products and service. You can really feel that this store is run by people who understand fishing. High-quality products and smooth ordering process.

January 18, 2026
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Reply from Pro-Fishing.eu

Thanks for the kind words, buumas! :)

Rated 5 out of 5 stars

Great seller

Great seller, fast shipping, no problems at all. Highly recommended!

December 30, 2025
Unprompted review
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Reply from Pro-Fishing.eu

Thank you for the review, Rami! :)

Rated 5 out of 5 stars

Quick delivery, helpful customer service

Very helpful customer service, fast delivery.
I have ordered a wrong item, when I realized, i already closed the order. Sent an email to customer service and they changed it for the good one. Ordered from Hungary, my package was here less then 8 days. I can give only 5 star.

November 25, 2025
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Reply from Pro-Fishing.eu

Glad to hear that, thank you Tunde!

Rated 4 out of 5 stars

Fast, ok prize

Great customerservice

November 5, 2025
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Reply from Pro-Fishing.eu

Thank you for the review, Rob!

Rated 5 out of 5 stars

Easy process

Easy process, fast delivery to Canada! Great experience. Thank you, Pro-Fishing!

October 25, 2025
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Reply from Pro-Fishing.eu

Glad you liked it... thank you for the review, Anton!

Rated 1 out of 5 stars

Dont recomend anyone buy from this…

Dont recomend anyone buy from this company.Ordered balancers but instead of balancers some chinese fishing line.They dont take any responsibility.Said like they will send my items one more time but nothing happens.

October 8, 2025
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Reply from Pro-Fishing.eu

Dear Janis,

Thank you for providing us with your honest feedback. We are very sorry that your order was not initially delivered to you correctly, and we want to ensure any prospective customer understands the full, resolved context of this situation.

We acknowledge that you initially received a damaged package containing the wrong item (Chinese fishing line) instead of the balancers you ordered.

Addressing the Claims:

- "They dont take any responsibility." After a full investigation, including contacting our shipper, Omniva, we determined that the error was most likely an issue with the parcel handling during transit or customs, as the balancers we dispatched were correctly packaged.
Despite the issue being with the postal service, we chose to take full responsibility by re-sending your complete order at our own cost as a gesture of goodwill to resolve the misunderstanding and ensure you received the product you paid for.

- "Said like they will send my items one more time but nothing happens." After determining the error, the replacement order plus an extra free balancer, was packed and dispatched to you with the new tracking number. Furthermore, you confirmed to us via email that you "got all what i ordered."

We are glad the situation was fully resolved and that you eventually received your items.

Rated 5 out of 5 stars

I buy from Moldova

I buy from Moldova, products a awesome and delivery is fast and not expensive

October 22, 2025
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Reply from Pro-Fishing.eu

Thank you for the review, Dinu!

Rated 1 out of 5 stars

I ordered two fishing reels (Daiwa…

I ordered two fishing reels (Daiwa Caldia MQ LT 1000D and Shimano Ultegra FC ULT1000FC) from Pro-Fishing.eu and paid over €300. The package was delivered to my address in Riga — I have full proof, invoice, and tracking number (HC019615545LT via Unisend/Omniva).
After receiving the goods, I returned them using Omniva, but the store later claimed they “never received the reels” and even called it a fraudulent shipment. They refused to provide any official document from Omniva and said they might involve the police instead of simply resolving the issue.
This is completely unprofessional and looks like an attempt to avoid processing a legitimate return. I’ve already contacted Omniva for confirmation and will report this to the Latvian and Estonian consumer protection authorities.
Be very careful before ordering — they do not handle returns fairly and communicate in an aggressive, unhelpful way.

October 31, 2025
Unprompted review
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Reply from Pro-Fishing.eu

Hello,

Thank you for your review.

According to the official investigation of the shipping carrier (Omniva), you did not ship back the merchandise that you ordered from us.

You claim that we refused to provide an official document from Omniva. This is incorrect, as our email conversation proves.

You asked for Omniva's report on 30th October and they sent it to you the following day. Hereby their report:

"Omniva has deemed the case as fraudulent. The key aspects that led to the decision:

- the shipment packaging could not possibly have contained the aforementioned items, being an envelope;
- our representative was present during the opening of the shipment and witnessed the envelope being empty when first opened;
- the shipment label has been edited to contain the wrong address and company name in order to “lose” the shipment. The label does not match the original created by Omniva, regardless of good resemblance.

Based on our analysis, the initial intention of sending this particular shipment could not have been returning the original items."

This is not a matter of mishandling a legitimate return; it's a case of a fraudulent shipment, for which there is official proof.

We are fully prepared to defend our position legally, should it become necessary.

Thank you.

Rated 5 out of 5 stars

Great

Fast and good job

September 19, 2025
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Reply from Pro-Fishing.eu

Hello Eiko, thanks for the review!

Rated 5 out of 5 stars

Worth a look

Very good site, competitive prices,would recommend

August 28, 2025
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Reply from Pro-Fishing.eu

Thanks for the review, Peter!

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