Pro-Fishing.eu Reviews 

301
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the top-quality products and excellent service, highlighting the smooth ordering process and efficient handling of their purchases. Many people appreciate the fast delivery, with items often arriving quickly even for international shipments, and note that goods are well-packaged and in good order. However, some customers experienced issues with their orders, including receiving incorrect items or not receiving their orders at all after several weeks. A few other people also felt that the company did not handle returns fairly and communicated in an aggressive or unhelpful manner.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and efficient shipping.... See more

Product

Customers express satisfaction with the products, highlighting their top quality and good prices, with clear... See more

Order

People report ambiguous experiences with order, with some customers praising fast delivery and efficient... See more

Service

Users describe positive interactions with service, consistently highlighting excellent and top-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top-quality products and service. You can really feel that this store is run by people who understand fishing. High-quality products and smooth ordering process.

Company replied

Rated 5 out of 5 stars

Very helpful customer service, fast delivery. I have ordered a wrong item, when I realized, i already closed the order. Sent an email to customer service and they changed it for the good one. Ordered... See more

Company replied

Rated 5 out of 5 stars

I got everything very quickly,they forgot something to deliver but when they checked it and and new they forgot to pack it they the send it with no charge. Also the reaction by mail is very Quik. To... See more

Company replied

Rated 5 out of 5 stars

Info about the goods, shipment conditions is clear and understandable. Order processed and goods delivered fast. Good service

Company replied


Company details

  1. Fishing Store

Written by the company

Shop fishing tackle at best prices from Pro-Fishing.eu. Expert selection of lures, reels and and other equipment from top brands. Low-cost worldwide shipping!


Contact info

4.8

Excellent

TrustScore 5 out of 5

301 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(301)

74 reviews in the last 12 months

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Rated 1 out of 5 stars

Dont recomend anyone buy from this…

Dont recomend anyone buy from this company.Ordered balancers but instead of balancers some chinese fishing line.They dont take any responsibility.Said like they will send my items one more time but nothing happens.

October 8, 2025
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Reply from Pro-Fishing.eu

Dear Janis,

Thank you for providing us with your honest feedback. We are very sorry that your order was not initially delivered to you correctly, and we want to ensure any prospective customer understands the full, resolved context of this situation.

We acknowledge that you initially received a damaged package containing the wrong item (Chinese fishing line) instead of the balancers you ordered.

Addressing the Claims:

- "They dont take any responsibility." After a full investigation, including contacting our shipper, Omniva, we determined that the error was most likely an issue with the parcel handling during transit or customs, as the balancers we dispatched were correctly packaged.
Despite the issue being with the postal service, we chose to take full responsibility by re-sending your complete order at our own cost as a gesture of goodwill to resolve the misunderstanding and ensure you received the product you paid for.

- "Said like they will send my items one more time but nothing happens." After determining the error, the replacement order plus an extra free balancer, was packed and dispatched to you with the new tracking number. Furthermore, you confirmed to us via email that you "got all what i ordered."

We are glad the situation was fully resolved and that you eventually received your items.

Rated 5 out of 5 stars

I buy from Moldova

I buy from Moldova, products a awesome and delivery is fast and not expensive

October 22, 2025
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Reply from Pro-Fishing.eu

Thank you for the review, Dinu!

Rated 1 out of 5 stars

I ordered two fishing reels (Daiwa…

I ordered two fishing reels (Daiwa Caldia MQ LT 1000D and Shimano Ultegra FC ULT1000FC) from Pro-Fishing.eu and paid over €300. The package was delivered to my address in Riga — I have full proof, invoice, and tracking number (HC019615545LT via Unisend/Omniva).
After receiving the goods, I returned them using Omniva, but the store later claimed they “never received the reels” and even called it a fraudulent shipment. They refused to provide any official document from Omniva and said they might involve the police instead of simply resolving the issue.
This is completely unprofessional and looks like an attempt to avoid processing a legitimate return. I’ve already contacted Omniva for confirmation and will report this to the Latvian and Estonian consumer protection authorities.
Be very careful before ordering — they do not handle returns fairly and communicate in an aggressive, unhelpful way.

October 31, 2025
Unprompted review
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Reply from Pro-Fishing.eu

Hello,

Thank you for your review.

According to the official investigation of the shipping carrier (Omniva), you did not ship back the merchandise that you ordered from us.

You claim that we refused to provide an official document from Omniva. This is incorrect, as our email conversation proves.

You asked for Omniva's report on 30th October and they sent it to you the following day. Hereby their report:

"Omniva has deemed the case as fraudulent. The key aspects that led to the decision:

- the shipment packaging could not possibly have contained the aforementioned items, being an envelope;
- our representative was present during the opening of the shipment and witnessed the envelope being empty when first opened;
- the shipment label has been edited to contain the wrong address and company name in order to “lose” the shipment. The label does not match the original created by Omniva, regardless of good resemblance.

Based on our analysis, the initial intention of sending this particular shipment could not have been returning the original items."

This is not a matter of mishandling a legitimate return; it's a case of a fraudulent shipment, for which there is official proof.

We are fully prepared to defend our position legally, should it become necessary.

Thank you.

Rated 5 out of 5 stars

Great

Fast and good job

September 19, 2025
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Reply from Pro-Fishing.eu

Hello Eiko, thanks for the review!

Rated 5 out of 5 stars

Worth a look

Very good site, competitive prices,would recommend

August 28, 2025
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Reply from Pro-Fishing.eu

Thanks for the review, Peter!

Rated 5 out of 5 stars

Deserved the five star

The selection of lures is amazing, and I got exactly what I ordered. I am sure that I will order more from Pro-Fishing.eu in the future.

June 19, 2025
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Reply from Pro-Fishing.eu

Hi Akos, that's great to hear! Thanks for the review!

Rated 5 out of 5 stars

The quality of the product is great

The quality of the product is great
The products meet the measurements
The packaging was great, keeping safe the lures, and the delivery was fast as well!
I will recommend this lures, to anyone to have them in theyr lures box.

June 6, 2025
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Reply from Pro-Fishing.eu

Hello Laurentiu, thank you very much for the review!

Rated 1 out of 5 stars

The ordered and payed stuff still do…

The ordered and payed stuff still do not arrived.. Im not satisfied at all….

April 23, 2025
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Reply from Pro-Fishing.eu

Hello Jozef, thanks for the review. We checked the tracking information, it appears that the parcel arrived in Slovakia 12 days ago, and a delivery attempt was made on May 2nd, but it was unsuccessful. We dispatched your order on the same day it was placed.

We’ll resend the tracking link to you via email so you can locate your parcel, which seems to be awaiting collection at the post office.

We always aim to provide the best possible service, and we believe we’ve handled your order correctly and promptly. If you feel that this information clarifies the situation, we would greatly appreciate it if you could reconsider your review.

Thank you!

Rated 4 out of 5 stars

Daiwa fishing line

Great price on the line. I would have given 5 stars but Royal Mail took 4 days to deliver the package once it arrived in the U.K.

January 25, 2025
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Reply from Pro-Fishing.eu

Thank you, DJ!

Rated 5 out of 5 stars

1A service !

1A service. Send the gear quick and easy to Switzerland. Nice communication. Love to do it an other time again.

January 23, 2025
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Reply from Pro-Fishing.eu

Glad to hear that! Thanks for the review, Thomas!

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