Pro-Insight Surveying Reviews 

Fantastic Level 3 Survey - Would highly recommend.

Having moved several times, this is easily the best Level 3 survey we've received. The service was competitively priced, and booking in and turnaround times were excellent. Matt was personable, knowledgeable, and incredibly helpful throughout.

We received a clear verbal summary within 24 hours and the full report just a couple of days later. The report was comprehensive yet remarkably easy to read, using straightforward language supported by extensive technical evidence and photographs.

Particularly welcome was the honest worst-case scenario assessment, which allowed us to realistically plan our finances, future building works, and make an informed offer on the property. The inclusion of indicative repair cost estimates, for both urgent and less critical issues, was a particular bonus.

Thank you!

I got 4 quotes for a level 3 survey and Pro Insight came in at one of the cheapest. More than half cheaper than the most expensive one. I phoned Matt and we had a chat about the disparity in quotes and what he could deliver. Matt came across as honest and professional and we decided to go with him. We were very happy with the survey Matt did. It was very thorough and he spotted things we hadn’t seen ourselves in the 2 visits to the property. A week later the survey was done on the property we are selling (also level 3) & the difference was striking. It’s clear that Matt was extremely thorough. We highly recommend him, professional & very good value for money.

Came across this company from an internet search and it payed off!
Matt was prompt and professional from the start. Form the initial email my RICS was carried out within the same week and at a very competitive price which in the current climate was really helpful.
Everything was explained clearly and can honestly say it was a stress free and reliable service. Would definitely use Matt again and highly recommend.
Thank you!

We had an excellent experience with our building surveyor and would highly recommend his services.

He demonstrated exceptional attention to detail, producing a thorough and comprehensive report that covered not only the obvious issues but also many finer points we would never have thought to check ourselves. The report was extremely well structured, with a clear summary of key findings alongside practical recommendations on how to address issues and what to keep in mind for the future.

What really stood out was his willingness to take the time to go through our questions on multiple occasions. He provided clear, detailed answers and made sure we fully understood everything, which gave us a great deal of confidence in moving forward.

Overall, a highly professional, knowledgeable, and diligent surveyor. I would recommend his services unreservedly to friends and family.

Highly recommended! Not only was the price competitive, the service provided was second to none! Matt scheduled our building survey within a reasonable timeframe. Upon completion of his inspection I received an initial update stating areas of most concern, then followed up shortly after with a comprehensive and extremely detailed report covering all bases! We knew the property needed updating so opted for the level 3 report which cover many items we hadn’t considered and flagged multiple concerns which we wouldn’t have otherwise been aware of. We also received a separate document containing multiple additional photos which was a nice bonus. I had multiple follow up questions, many which I felt fell outside of what would be covered by this service, but Matt came back to on every point and was very helpful. I would definitely use Pro-insight again in future.

Matt completed a level 3 survey on the cottage we’re purchasing in November 2025. We originally asked for a level 2 survey, but he pointed out the need for a level 3 , due to the construction of the property, which was correct.
The survey report was completed within 2 days and was thorough and comprehensive, detailing every aspect highlighting minor & more significant issues.
Our seller refused to agree to fund repairs to fix a structural issue, until we spoke to Matt who confirmed the need for the work to be completed or it could affect home insurance or future sales.
Throughout this process Matt has offered telephone consultations and advice which has had positive results for us.
I cannot recommend Matt’s service enough, apart from his professional advice and consultations he offers a comprehensive survey at a very competitive price, do not be put off by the lower cost compared to other organisations, you certainly don’t get less for your money.
Highly recommend.

Matt has performed 2 surveys for us for our house purchase. His report is incredibly thorough and raised a number of factors regarding the first property that we were unaware of and probably saved us a lot of money in the long run. On the second purchase we needed to act quickly and Matt managed to fit us in at the earliest the vendor would allow and I can’t recommend him enough

I recently needed a survey done on a flat I’m hoping to purchase and came across Pro Insight Surveying through a comparison site. At first, I was a little hesitant – the company didn’t have many reviews and the price seemed surprisingly reasonable. However, I decided to go ahead, and I’m so glad I did.

I worked with Matt, who was fantastic from start to finish. He was quick to respond to any questions I had and got the survey booked in promptly. The report itself was incredibly detailed and thorough – even a friend of mine, who has experience with surveys, was genuinely impressed by the level of insight and care that went into it.

Overall, I had a great experience and would highly recommend Pro Insight Surveying to anyone needing a reliable and professional surveyor.

We contacted Matt to do a level 2 survey on a home we are looking at buying and he fitted us in quickly, kept us up to date and had the survey over quickly. Very professional and thorough. Thank you for you fast and professional service.

We have just used Matt this weekend for a level 3 survey. Matt managed to accommodate us super last minute and was very kind when I was very stressed in dealing with a probate property. Matt made the effort on a Sunday to visit the house and write up the report so we would be informed in making our decision which was an auction that Tuesday. I was so impressed with the quality of Matt's report and have already been telling people that I know of an amazing surveyor if they need one!

I used Matt at Pro Insight for my level 3 Building survey on a flat purchase and I am very impressed and happy with the service. A seller pulled out of a previous purchase and Matt was very understanding of me cancelling that survey and so I went back to use for my current purchase. He was efficient, friendly and communicative, booked the survey in really quickly and handled all comms with the estate agent. The initial feedback on the day of the survey was really helpful, as a quick overview, and the full report was very thorough and helpful but didn't feel like it was just full of caveats listing every possible issue that any old building might have as if just copied and pasted (as has been the case with other surveyors I've used in the past). Matt was also able to tailor the survey to address particular concerns/ideas I had for the property and it was all written in a clear and concise way without lots of jargon. Photos were all very useful to show what he was referring to throughout too. And really helpful suggestions and indications of what might be needed in future. Price was very competitive too. I haven't needed clarity yet on anything but I know Matt is available should I need further information following the report.

All in all I highly recommend and will be using again/recommending to all my friends.

Matt conducted a L3 survey on an older property, which was great value for money. He was professional throughout and had excellent communication. The whole process was completed efficiently and there were no delays in receiving the report. The detailed report has saved us money long term, where the sellers have rectified these issues. Will definitely be recommending! 😊

I used Pro Insight Surveying for a Help to Buy valuation and had a great experience. Matt was super professional, got everything done quickly, and sent over the report without any delays. The whole process was smooth and easy. Would definitely recommend and use for future valuations.

Our experience start to finish with Matt and as excellent. He answered my initial enquiry promptly and provided us with a competitive quote. He carried out the survey less than a week later and gave a summary on the day as well a detailed report the following day. Based on his findings we were able to negotiate on the price of the property successfully. Would highly recommend Matt and his services and will use again!

I couldn't be happier with the service from Pro-Insight Surveying and our surveyor, Matt. From first contact, he was responsive and efficient, completing our Level 2 survey quickly and delivering a detailed, thorough report the very next day. The report was incredibly helpful, packed with clear explanations and useful photos, making our decision-making around the property much easier. I highly recommend Matt and Pro-Insight Surveying for their professionalism, speed, and attention to detail

Matt was great with our RICs3 survey. Very thorough, communicative and quick. I would really recommend the service. It has allowed us to understand much more than we would have if we had gotten a basic homebuyers report.

Outstanding service and exceptional support.

Looking for a property can be excruciatingly stressful and extremely difficult, particularly when it involves one of the biggest purchases in one's life.

We recently found not one but 2 properties we thought were going to be our forever home, but on both occasions these properties would have turned out to be total money pits. In fact our initial intended purchase of what we thought was going to be a dream home would have seen us pulling our hair out very soon after had we not had an analytical, comprehensive, accurate and meticulous survey.

Rotten roofs, dodgy electricals, unseen and hidden faults, all the things some vendors, and indeed agents, hide from you in order to secure sales; this is what the prospective home owner is facing.

We were fortunate enough to secure one of the nicest, most professional and trustworthy, not to mention affordable surveyors we have ever come across.

Matt Jermaine has been a god send and a complete ally in our journey towards our new home.

Both time my husband and I would have made very costly mistakes, purchasing what we assumed would have been good properties, however Matt pulled us from the brink and helped us make informed and SAFE decisions. These can ONLY be made with a complete and thorough inspection and survey, something we were offered both times by the Pro-insight surveying team.

If you value your time, money and peace of mind do yourself a favour and book with Matt at Pro-insight and sleep easy.

As for the properties we left behind, they are back on the market awaiting some unlucky buyer with no mention of having failed their surveys! You have been warned !

I needed my property to be valued prior to a sale and also to provide a valuation to the Help to Buy Scheme. I googled local surveyors who could do this and I came across Matt’s website.

As soon as I sent an enquiry the process and arrangement of the survey was easy and completed seamlessly. A friendly service and very professional in explaining his requirements and what the output of his survey would look like.

I have found the whole process and cost excellent and I would not hesitate in recommending Pro-insight Surveying to anyone of my friends. For a friendly and very reasonable service when selling a house in the Sussex area consider Matt.