Pro Scan Imaging Reviews 613

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the quick response times and the smooth user experience, making the entire booking process efficient and straightforward. A few other people also felt that the staff could be indifferent to patient's time, and some customers were not happy with the rude attitude they experienced when trying to obtain a CD of their scan.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficiency and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Response time

Users describe positive interactions with response times. Customers consistently report quick turnaround for... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently report an excellent... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers consistently praise the ease and speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic experience, from the referral from my physio guy , within 24 hrs was offered an MRI scan with Zak. After a few emails with Zak an appointment was confirmed . Constant WhatsApp messag... See more

Rated 5 out of 5 stars

Recommend 100% I got an appojntment within 2 hours of applying for an MRI scan. I received the MRI report within 24 hours of the scan. The process was slick and professional from start to finish.... See more

Rated 5 out of 5 stars

Zak has gone above & beyond for my husband’s MRI scan. Very professional, helpful & considerate. I would recommend Pro Scan Imaging to all those who are considering getting a private MRI scan done -... See more

Rated 5 out of 5 stars

Zak has gone above and beyond expectations. Fitting my son in on a bank holiday for a sporting injury and then even pushing for a speedy review of the scan. Procedure was effortless and ever... See more


Company details

  1. MRI Center
  2. Diagnostic Center
  3. Medical Diagnostic Imaging Center

Written by the company

Manchester Liverpool Newton Le Willows - MRI Scan Services - Consultant Radiologist Written Report within 48 hours - No Waiting List for MRI Scan Services. Book Today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

613 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A slick, easy process

A slick, easy process. Kept fully informed before, during and afterwards. The MRI report was detailed and quickly delivered.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

My husband needed pro scan recently and…

My husband needed pro scan recently and Zac was absolutely brilliant from start to finish,he explained everything and put my husband at complete ease all the way through,we would definitely use them again,thank you

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Big thanks to Zak and his team for…

Big thanks to Zak and his team for managing to get me in for a scan next day as are nhs has fell to bits lucky there is people like Zak out there so u can get a scan and get results in 48-72 hours were the NHS you would be waiting 6 weeks thanks again for the rapid service 5star service

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fast professional service

Pro Scan were incredibly quick to contact me and arrange a scan, excellent availability and communication. The MRI process was smooth and professional and I felt comfortable at all times. I had no difficulty getting hold of my images for further use. An excellent service.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars

easy, sufficient, and great customer service. Greeted by a great soul and made the experience easy.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Gold standard for healthcare

The booking process was very smooth and the communication was excellent. Attending the appointment itself was seamless. Gold standard for healthcare!

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

thankyou for making this such an easy process.

A big thankyou for organising my daughters MRI so quickly, Pro scanning was easy to find , Zak was really nice with us both and talked us through what was going to happen. Professional service, very quick I would not hesitate to recommend these guys.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, professional staff and very efficient, made the process relaxing and comfortable. And also a big thank you for the quick appointment.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and comprehensive...

I booked my scan shortly after my husband as his experience was brilliant. I had to wait slightly longer for my scan appointment but it was worth it to be able to have my scan a shorter distance away. All staff I was in contact with were fabulous! Professional and compassionate. The scan itself was professionally carried out.
There was a slight hitch in getting my report, but only because it was lost in transit to my email hence still giving 5stars. Once I contacted the team I had it within 10minutes. The report is comprehensive and detailed and i am now able to adapt my exercises and overcome issues identified as much as possible.
I would highly recommend the whole process!

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Same day appointment, great experience

NHS waiting time for my MRI was 2 months but with Pro Scan Imaging they offered a same day appointment. I was anxious and worried about the scan but the whole experience was so smooth and easy. Zak put me at ease and was really helpful. Everything was explained really clearly. Would highly recommend.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Best Experience

No improvement can be suggested
A WhatsApp support from Zak all throughout the experience was the best part. Zak’s professionalism and availability for a quick reply was very helpful and assuring in fact.
Clean environment, good management, no waiting at all, everything as promised. Cannot recommend more

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very nice

Organised quickly, despite issues with the machine was still able to have a scan the same day. Results were sent to my doctor within 24 hours.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

An easy experience with fantastic…

An easy experience with fantastic contact throughout from Zak. Ran ever so slightly late on the day but I was kept informed and the whole process was as good as it could be. Zak was extremely professional and the results came back within a couple of days as promised.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Completely professional service from…

Completely professional service from start to finish. Referral made in the morning, I was contacted the same day and had my MRI that evening, with my results in just a couple of days. Zac was really friendly and totally reassuring. Totally deserving of 5* review.

August 18, 2025
Unprompted review

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