Pro Scan Imaging Reviews 613

Excellent communication from start to finish. Very responsive to messages and queries. Friendly and polite.

Pro scan mri scanning is run efficiently and professionally, Zac the radiographer is excellent. All the staff are kind and courteous. Results are interpreted and e mailed back to the patient very promptly. They provide a great service. They also use My GP in Northwich. Same high standard service there also. Thanks you everyone

Can't recommend pro scan imaging enough!
Excellent communication at all stages, so easy to get an appointment arranged and super quick high quality results.
Zak was fantastic at answering any questions and was very professional throughout.
Would 100% recommend and use them again.

Poor experience unclean, long wait, did not explain process, tried to stick me with a needle to give me med. Hurt my hand trying to find a vein, Would not recommend .

A truly excellent service. Friendly and reassuring staff. Extremely efficient and very well organised.

I have had multiple (20+) experiences with Proscan over the last 12 years. Without exception, every visit has been a pain to contact them, schedule with them and get prompt service. Always late and always are indifferent to the patient's time. They don't care.
Proscan is owned by one guy and there's little competition, so they don't care.
The technicians seem competent, but the staff qualified not for customer service, but as Directors of Customer Prevention.

Fantastic service. Zak was professional , friendly and always had a smile.
He explained the process to me and made me relax. I advised him I was claustrophobic and a tip for anyone is take a blind fold with you. I took my sleep mask. Zak told me I was only in up to my waist to feel the breeze on my skin. Which made the whole experience easier. Thank you Zak you was my hero.

Prompt appointment. Went smoothly. Helpful and courteous team. Well explained procedure.

Zak was very helpful and efficient. Everything was clear and well managed in all aspects of booking and scan.

The service was impressively swift and efficient, with no unnecessary waiting around. Thank you very much.

Really welcoming and seamless scan experience. Great communication prior to the appointment and convenient location - would recommend!

Excellent.

Zak was ace - smiling and helpful even at 10.30pm with last client on scanner!

Zak was very helpful and very professional, he was super quick with response and got me in within a couple of days.

I had an excellent experience from start to finish.
I got an appointment within a few days, really easy booking process, convenient location and time.
The scan itself was made comfortable and everything explained really well.
The result was received in less than the time specified.
Zak’s communication was 10/10 throughout the whole process, via watsapp and in person. A very efficient service all round that gave me reassurance when I needed it.
I would highly recommend this service.
Thankyou

I am extremely satisfied with the service given by this company. My grandson has a knee injury and was advised by a physio therapist to get an MRI scan. Pro scan were helpful in arranging a speedy appointment. It was also a plus that they would carry out an MRI scan on my grandson who is under 18 years old . Zak was polite and helpful when we attended the scan. We received the report very quickly. Many thanks.

Wonderful service from making the first phone call, speaking to the consultant, and then having the scan and receiving results.

Appointment arranged within 48hours of contacting pro scan imaging and received the MRI scan results also within 48hours, excellent service… Zak who carried out my mri scan was very good in explaining the procedure and making me feel comfortable and relaxed. Would highly recommend

I had an appointment within days of my referral. All moved very quickly and I was pleased with the teams professionalism.

Had a great experience here. Efficient, friendly and professional. Wouldn’t hesitate to use again.