Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they mov... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Haven't put down my flooring yet but customer service has been great. Free samples arrive quickly, made a purchase shortly after, delivery time is usually 3 days I got my order the very next day from... See more
Company replied
Protek was recommended by my son who has done his living room,hallway and kitchen dining room in herringbone. The quality is first class, from ordering to delivery was a quick three days. I'm a diy e... See more
Company replied
Pro Tek Flooring LTD provided an outstanding experience from start to finish (order #36210). Their communication was timely and professional throughout, and the samples were delivered impressively pr... See more
Company replied
Company details
Written by the company
At Pro-Tek™, we’re committed to supplying premium luxury vinyl flooring at competitive prices. We have developed a range of state-of-the-art LVT options that enhance every room they adorn. Through meticulous research and development, we have created innovative flooring options that strike the perfect balance between aesthetic appeal and functionality.We offer a wide range of flooring in both WPC and SPC aswell as our incredible Tek- Core range. In herringbone , Plank and tile designs we will have a flooring option for you. Our flooring is fully waterproof and suitable for all areas of the home as well as your commercial space , We offer 20 year to lifetime residentail guarantees across the range aswell as a 30 year commercial We’re on a mission to make high-quality engineered vinyl flooring that people can rely on. That’s why a great deal of what we do involves research, development and testing. We’re determined to ensure our products are the best in the industry, which is why we’re always looking for ways to improve and innovate. This unwavering commitment to excellence is one of the reasons why we won The National Flooring Innovation Awards in 2018 and 2019
Contact info
Unit 3 Redlands Moorhouse , TN16 2ET , Kent , United Kingdom
- 020 3917 5550
- info@protekflooring.co.uk
- pro-tek-flooring.com
4.7
Excellent
273 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Good range of products
Good range of products, at different price levels. Clear, well-laid out website. Free samples. Rapid customer response and free delivery. Would recommend to anyone who is looking for quality flooring!
February 23, 2026
Reply from Pro Tek Flooring LTD
Hi Paul
Thank you for the kind words. We pride ourselves on every part of the experience being simple and effective for the customer. Thank you for the reccomendation!
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Protek was recommended by my son who…
Protek was recommended by my son who has done his living room,hallway and kitchen dining room in herringbone.
The quality is first class, from ordering to delivery was a quick three days. I'm a diy er and with a little help from my son I was soon under way laying the herringbone. I would fully recommend Protek flooring Ltd for quality and first class customer service.
March 3, 2026
Reply from Pro Tek Flooring LTD
Hi Glen
Thank you for the 5* review and also a big thank you to your son. We are so glad that he reccomended the product and that you are glad you made the right choice. Thank you also for the kind comments regarding the customer service. I will be sure to pass the review onto the team.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quality of the product is outstanding
The quality of the product is outstanding. It looks amazing and has a strong wood grain texture. The order process was simple. The communication regarding delivery was great and the delivery driver was friendly and helpful.
January 28, 2026
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Ben
Thank you for the great review!
Our Pro Tek floors are registered embossed to give it the most natural look and feel. We look forward to dealing with you again in the future.
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
From start to finish the best…
From start to finish the best experience so far, ordered 8.5mm pro tek dahlia latte flooring, at start was skeptical but believe me and rest assured your getting a bargain from a caring polite and professional team. Flooring it’s self durable easy to connect and keeps the room warm, delivery guy superb he unloaded it straight into the house to the desired place past experience with others totally useless. As for payment process and refunds for extra materials was smooth couldn’t have asked for more had the pleasure to meet the team behind the scene and that made the experience that extra special. My future buy and recommendations are these guys hands down.
February 19, 2026
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Imran
WHAT A REVIEW! Thank you so much for such a detailed review
We really appreciate you taking the time to do this for us. Reviews like this are some of the most important things for us to grow as a business. We pride ourselves on offering the highest level of customer service and it was a pleasure to meet you and to have dealt with your order
I will pass this review onto Helen and Andy too. Anything you need in the future you know where we are !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring
Reply from Pro Tek Flooring LTD
Hi Frank
Thank you for the 5* review
If you need any help slecting your perfect product please let us know.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Super company
Used protek flooring For the last few jobs. Great quality flooring and really quick delivery secured on a pallet. No damage to any boxes. Highly recommended. ⭐️⭐️⭐️⭐️⭐️
February 9, 2026
Reply from Pro Tek Flooring LTD
Hi Chris
Thank you for the 5* and the ongoing loyalty we are so glad everything goes super smooth for you and that you love the product.
We look forward to many more orders with you in the future.
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quick delivery,looks amazing,easy to lay
February 10, 2026
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Sean
Thank you for the 5*
Your review sums everything up nice and simple and we love it !
Thank you for your order
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent product delivered on time
January 2, 2026
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Charles
Thank you for your review. We would love any feedback you can give us so that we can always ensure a five start service.
Please email us on info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
GreatproductsandverygoodCustomerservice. Highlyrecommended.
I bought Lvp for my Landing around 4 years ago and it still looks great. I'm very happy with the products of Pro Tek Flooring . I've ordered few samples for a new project, delivery was fast and looking forward to use Pro Tek again. Highly recommended.
A returning and happy Customer 😊
February 4, 2026
Reply from Pro Tek Flooring LTD
Hi Nameraj
We are so glad that you are still in love with your floor and really look forward to seeing prject number 2.
We really appreicate you taking the time 4 years later to come back and leave such a glowing review.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great service and communication again…
Great service and communication again from this company. Second lot of flooring purchased.
February 4, 2026
Reply from Pro Tek Flooring LTD
Hi Nick
Thanks for returning and trusting again a 2nd time around. We are very happy that the service and communication was great and we will be here for any follow up questions or advice you need.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Prompt delivery of free samples
Prompt delivery of free samples. Good quality too. Will be placing an order
February 2, 2026
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Seonaidh
Thank you for the 5*
Please let us know if you need any advice or have any questions and we will be happy to assist you when ordering your floor
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent flooring and quick delivery
Excellent flooring and quick delivery. Easy to install. Nothing not to like about this product
January 28, 2026
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Nick
This is the kind of review we love.
Thank you so much for the kind words and we look forward to doing more projects with you in the future
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Product seems to be of good quality but…
Product seems to be of good quality but only time will tell if that's the case,So many companies ask to give feedback just after purchasing when you cant give a realistic opinion until some time has passed.
Everything looks great when its new and different so just take that into consideration with anything you buy online.
On this case the boxes were damaged at most corners so lost 7 planks.It wasn't the delivery drivers fault as it was well packaged & bubble wrapped to a pallet so had left the supplier like this with no quality control.
This is why I won't purchase from this supplier again.
February 3, 2026
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Jason
Thank you for taking the time to leave us a review. We do strive for 5* reviews.
In regards to the pallet we take photos each day of the goods before they leave the warehouse. I have the photos of your pallet to show that the goods were in perfect condtion.
If you would like to give me the best email address i can email these through to you.
It is a shame that you would not purchase from us again due to an issue that was caused beyond our warehouse.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Reply from Pro Tek Flooring LTD
Hi Giacomo
Thank you for the review
We are always striving for perfection and would love any and all feedback. If there was anything we could have done to make this a 5* review please email me on info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Cannot fault this company
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they moved us up in the delivery slot as we had our carpenter waiting unable to proceed without commencing the floor. Really easy to get in contact with and conduct themselves so professionally. Would recommend endlessly and use again.
February 5, 2026
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Lauren
Thank you for the glowing review
We are glad everything came together and that you can now enjoy your floor.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Reply from Pro Tek Flooring LTD
Hi Becky
Thank you for the 5* review , we are glad the process was nice and simple
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent product and fast delivery
Excellent product and fast delivery
January 16, 2026
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Darren
Thank you for the 5* review
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Free samples
Free samples. Delivery prompt.
Seeing the quality and colour in your own home.
February 3, 2026
Reply from Pro Tek Flooring LTD
Hi Andrew
Thank you for the review were glad that the samples are a good size so that you can really see the colour in your own home
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Dry lay first to check pattern
Excellent product and easy to fit but I had an issue with pattern . Extrusion marks on the pattern on the planks, I managed used some those for cuts but some of them I couldn’t use at all . I contacted pro tek with photo evidence and they sent out replacement packs straight away.
November 27, 2025
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Leighton
Thank you for your review , i am glad that the product was what you needed and i am very sorry about the delivery it is unfortunate that the couriers had damaged a pack however i am glad that we managed to sort it all out for you
Please let us know if you need any assistance moving forward
Marcus Kallmeier
Director
Pro Tek Flooring LTD
This product seems to be all i have…
This product seems to be all i have been looking for in a floor for years. I only ordered a sample, but my brother recommended it because his girlfriend got, and she loves. I will be purchasing for my whole flat soon. I'll update this review then.
December 12, 2025
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Michael
Thank you for such a Great review. Please let us know if you need any assistance when placing your order and we will be happy to assist you
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
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