Probiotic.co.uk Reviews 200

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness, noting significant improvements in gut health, digestion, and overall well-being for both themselves and their pets. Many appreciate finding the original and effective formula, highlighting its positive impact on various conditions. The delivery service is frequently commended for its speed, efficiency, and careful packaging, often including cool packs to maintain product integrity. The company's service is also highly regarded, with consumers describing it as professional, helpful, and responsive to queries. The ordering process is generally found to be easy and straightforward. However, some customers were dissatisfied with the delivery, mentioning delays and the product arriving without proper cooling, which raised concerns about its efficacy. A few also felt the product's strength could be increased for better results.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many praising its effectiveness in addressing gut... See more

Delivery service

Consumers generally find the delivery service to be positive, highlighting quick dispatch and super fast... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the speedy and... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the easy and quick ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CDS22 FORMULA works wonders for IBD, in conjunction with other therapies. Any questions ask your consultant for advice. Although consultants are allowed to recommend it, you will probably have to... See more

Company replied

Rated 5 out of 5 stars

I was introduced to De Simeones VSL#3 two years ago after a bad digestion issue. A consultant suggested it. Moved to Vivomixx as couldn’t get in UK. Saw it is now available under De Simeones own label... See more

Company replied

Rated 5 out of 5 stars

Again anyone who has IBS or unexplained gut issues must try this. It is original recipe and better than vivomixx which I used when this wasn’t available. I am totally independent and have recommende... See more

Rated 5 out of 5 stars

Brilliant stuff. Been on it 4 days - I have a J pouch for ulcerative colitis, which I've had since 98. This stuff has made so many improvements already for me. I had a little tummy ache on day 1, but... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

At Probiotic.co.uk, we’re more than just a business—we’re a family-run company dedicated to trust, quality, and customer satisfaction. Founded in 2018 by Darren Grant, we specialise in high-quality probiotics and supplements, ensuring next-day UK delivery straight from our Lancashire warehouse. As part of TenX Tech Ltd, we combine cutting-edge e-commerce expertise with exceptional customer care, making wellness both accessible and enjoyable. With our sister company Probiotic.ie boasting 4.9/5 TrustPilot ratings, we follow the same high standards and are excited to build our reputation here in the UK. Join us on the journey to better gut health and wellbeing—one supplement at a time! 🌿💚


Contact info

4.8

Excellent

TrustScore 5 out of 5

200 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I am very happy with my order

I am very happy with my order, shipping over £60 was free and the product was very well packed with ice and silver foil so the probiotics arrived in perfect conditions.I will definitely buy it here again if I need it again😊

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Agy Bennett

Everything arrived packed with care, cooled as probiotics should. The new CDS 22 formula is perfect, just like Vivomixx was. They perform the same function, so they should be the same formula as claimed.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery and since taking them I…

Quick delivery and since taking them I feel better all round

May 21, 2025
Unprompted review
Probiotic.co.uk logo

Reply from Probiotic.co.uk

Thanks so much for your kind words! 🙌 We’re thrilled to hear your order arrived quickly and that you’re already feeling the benefits. That’s exactly why we do what we do — helping people feel better, naturally. If you ever need anything or have questions, we’re just an email away!

Rated 5 out of 5 stars

De Simone Formulation and brilliant customer service

I’m delighted to find a new supplier for the original De Simone Formulation, now that Vivomixx don’t sell it. The fact that probiotic.co.uk has an NHS Patient Access Programme adds further credibility to their offering. I reached out to customer service about a few things and they were absolutely brilliant. I can strongly recommend!

May 18, 2025
Unprompted review
Probiotic.co.uk logo

Reply from Probiotic.co.uk

Thank you so much for your kind and thoughtful words. We’re genuinely grateful to be able to continue supplying the original De Simone Formulation, and it means a great deal to know the NHS Patient Access Programme helped build trust. We’re a small team, so feedback like this truly makes our day — thank you again for your support and recommendation.

Rated 5 out of 5 stars

the product kept…cool.

It was delivered with the product kept cool. Very satisfied.

May 5, 2025
Probiotic.co.uk logo

Reply from Probiotic.co.uk

Hi George, Thank you so much for taking the time to leave this lovely feedback. We really appreciate it — it means a lot to our small team to know your order arrived quickly and safely. We’re here if you ever need anything!

Rated 2 out of 5 stars

The tracking app didn't work properly…

The tracking app didn't work properly so I couldn't find out when it was due to be delivered

April 28, 2025
Probiotic.co.uk logo

Reply from Probiotic.co.uk

HI Minesh, Royal Mail provide and look after the tracking. It appears this review is for their service not ours. We have checked tracking on Royal mail and all seems in order? Could you please consider reviewing our service here and we will pass on your feedback about Royal Mail to them?

Rated 5 out of 5 stars

Just very happy to discover cds22…

Just very happy to discover cds22 probiotic, have suffered with IBS for years and in one week now it's really helped, thanks a lot

April 1, 2025
Probiotic.co.uk logo

Reply from Probiotic.co.uk

Thank you so much for sharing this — we’re genuinely thrilled to hear CDS22-formula has made such a difference for you, even in just one week. Stories like yours are exactly why we do what we do. Wishing you continued relief and better gut health ahead — we’re always here if you need support. 💙

Rated 5 out of 5 stars

Thank you for your excellent service I…

Thank you for your excellent service I received the probiotics next day and they were cold which is very important for the quality of probiotics.
Keep doing such a good job and please keep selling the original de simone formula!

February 20, 2025
Probiotic.co.uk logo

Reply from Probiotic.co.uk

Thank you so much for this lovely review. It's so important to us and it means a lot. We hope to serve you again with your next order.

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