Proctorsnursery Reviews 

49
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I ordered a few Sidalcea from this nursery. They arrived very quickly, with good moist soil. The packaging was pretty secure, with plenty of sticks to stop the box from being too squishy. Some flowe... See more

Rated 5 out of 5 stars

Proctors is my number 1 go to nursery for plants when buying online (I'm far away!). The plants are top top quality and amazing value for money, always a great selection too. They post out quicky and... See more

Rated 1 out of 5 stars

I was so pleased to find Proctors nursery and made a number of purchases that arrived in tip top condition. However my last order arrived in a very damaged condition. Proctors arranged a duplicate ord... See more

Rated 5 out of 5 stars

Great range of plants and exceptional service. I ordered 7 actaea on Thursday morning and they were delivered on Friday lunchtime! The roots were quite compacted in the pots, but teased them out and a... See more

4.0

Great

TrustScore 4 out of 5

49 reviews

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4.0

All reviews

(49)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow, the best online nursery I've used so far.

Wow, the best online company I've used so far. I have used many including Crocus, Sarah Raven, Beth Chatto and even Bally Roberts, but Proctors has been the best. The ordering process was very straight forward. The cost of delivery was comparable to other nurseries however, the plants came really well packed (secure and sensible), very healthy and large (1L not 9cm like some), and with Fedex. They even had their own named cardboard box! The delivery arrived within a week of ordering, even during Chelsea Week. I will definitely order from Proctors again as the prices for the plants were very reasonable too.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent plants

Excellent range of perennials- ordered a selection for autumn planting and the plants that arrived were a good size and all looked really healthy. Speedy delivery too and they were well packaged. Hopefully they will put on a great display next spring

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

A collection of shrubby Salvias ordered…

A collection of shrubby Salvias ordered Wednesday and delivered Saturday. Very nicely packed and well grown plants in 9cm pots so with every chance of getting through the winter. Very good value quality plants and Royal Mail looked after them well and even delivered Tracked 48 on a Saturday - very happy and thank you.

November 5, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy - excellent service

Very happy with the rudbeckia plants received today. They were very well packed with good protection for their journey, including a bag round the (inner) pot and a good stout cane to keep them upright. The plants are healthy and have good roots and even some flowers, which survived the journey well.

Also very pleased with the speed of delivery - I only ordered them three days ago!

Much better service than another plant S-supplier I used recently (no names….)

October 8, 2022
Unprompted review
Rated 1 out of 5 stars

Will not shop here again

While I have had several orders in the last few years I've been happy with, my last order has been disappointing to say the least. Lack of responsibility taken to find out where the order was after tracking wasn't updated for 2 days. Then it didn't turn up until day 5 - plants were of course dead. I was promised a refund of which I received for the plants but not the delivery fee! So I paid £7.95 for a bunch of dead plants. I have contacted them to resolve this on several occasions this week and while I can see my messages (DMs) have been read, I'm being ignored.

Such a shame when they are great at what they do - grow plants but rubbish at commincation in this instance.

July 8, 2022
Unprompted review

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