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Professor Herb Reviews 487

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TrustScore 4.5 out of 5

4.6

Tobacco Shop
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Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the CBD tinctures and hemp blends, noting their effectiveness and pleasant taste. Many appreciate the smooth and natural smoking experience, often using these products as a successful alternative to tobacco. The company's service is also frequently highlighted for its efficiency, good communication, and quick, secure delivery. However, some people were dissatisfied with certain aspects, mentioning issues like products being too dry, containing seeds and stalks, or having an artificial flavor. A few customers also reported problems with delivery services or a lack of response to emails, leading to frustration with unresolved order issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality and variety. Many customers praise the excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of products,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Service

Users describe positive interactions with service. Customers consistently praise the promptness, efficiency,... See more

Order

Consumers generally find the ordering process to be positive, highlighting its ease of use, quick payment,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again another excellent product from Professor Herb. Excellent quality CBD tinctures and I would recommend them to anyone. Dont fall for the cheap ones that you may find on line on Am***n becaus... See more

Rated 5 out of 5 stars

Bought this product several times now and for me it's the best. Soft, smooth, crumbly and tastes really nice to smoke. Smells nice too. (Guava Dog flavour is subtle) Good communication, regular upd... See more

Company replied

Rated 5 out of 5 stars

For me personally this was great alternative to tobacco & also to vaping & other herbal blend mixes. This is a pure Hemp CBD mix with natural terpenes & it’s smooth & not harsh at all. I bought the fi... See more

Company replied

Rated 5 out of 5 stars

I was looking for a tobacco and weed alternative, as I gave up both in April this year. I was recommended PH by my drug and alcohol misuse worker, and I am so grateful to have found these wonderfu... See more

Company replied

Company details

  1. Tobacco Shop

Written by the company

Professor Herb is the fastest growing CBD & hemp brand in the UK, pioneering the alternative smoking space with their dynamic line of hemp-based products.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

487 reviews

5-star
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Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding! Professor Herb never disappoints. The quality of the flavoured hemp blends is on another level — smooth, rich, and packed with flavour without ever feeling overpowering. Every blend I’ve tried has been consistently fresh and beautifully balanced.

On top of that, the customer service is excellent — friendly, responsive, and genuinely helpful. Everything arrives looking great, from the packaging to the presentation, which really shows the attention to detail and care behind the brand.

You can tell there’s real craftsmanship and pride in what they do. I genuinely enjoy every session, and it’s quickly become my go-to choice.

Highly recommend to anyone looking for top-tier hemp blends and great service!

November 28, 2025
Rated 5 out of 5 stars

Excellent Products and Service

Ordered January's Bubblegum X Gelato. Lovely smell and flavour.
My current favourite blend is still the Cherry Bomb. Is there any chance of a Strawberry blend (my other favourite) to come out again soon? Hope so.
Cheers.
Lynz.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

It’s a 10 from me

I’ve been using professor herb for a while now they have great products with a great selection I use the hemp classic blend

Their customer service team is great I’ve had to contact them a couple of times with queries I can honestly say they are speedy friendly and efficient and I will be using this product well into the future

December 17, 2025
Unprompted review

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