Very high quality products. Ordering and payment is very quick, easy & well explained. Support is very prompt in answering any questions I've ever had. Support staff is very helpful and friendly.... See more
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Sorry about the 4 out of 5 rating, so, I have found trying to follow the payment requirements difficult, the instructions for e-transfers is not clear ie. James OK but what was "Hope" in the instructi... See more
I had already spoken to someone when I didn’t receive my 7g of Alaskan Thunder Fuxx (AAA), which I had ordered as 14 grams but only received 7g. They promised $30 worth of credit and free shipping, re... See more
These guys are the real thing, they deliver!!! Their catalog of items is large, and they cater to all peoples tastes.I was not disappointed in the least.Had been delivered a wrong order and I was tol... See more
Company details
Written by the company
Project Canna is the #1 public retailer throughout Canada. Project Canna is committed to providing customers with high-quality products and information through responsible channels that provide expert and friendly service.
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Hasn’t replied to negative reviews
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Orders always correct … and on time 👍
Yesterday I had a bit of an issue and I…
Yesterday I had a bit of an issue and I spoke with Andrew and he was more than helpful and had it fixed for me with in three minutes or less. Best customer service agent yet he was also the one who helped find my payment when it went missing, he’s a keeper a great day.
The live chat with the order helped…
The live chat with the order helped thxs very quickly and helpful
4 time tell me gift no gift i spend a…
4 time tell me gift no gift i spend a lot money i dont understande how 2 have Free gift
The e-transfer directives change and…
The e-transfer directives change and tend to delay processing
At least you can talk to somebody know…
At least you can talk to somebody u know what I mean so it was good a experience
I couldn't get through to my cart
I couldn't get through to my cart. So Wayne, took my order. Greatly appreciated
So far the transaction has been good
So far the transaction has been good.
The agent I was speaking to was very helpful.
Great product to choose from.Prices…
Great product to choose from.Prices lowest on line.
In a recent order
In a recent order, products listed as in stock on the web site, were not, in fact, but I was only informed of this after my order was completed and funds transferred. However, I am pleased to further report that after I expressed my disatisfaction with this situation, it was remedied swiftly and efficiently as soon as the product became available again. My order was completed very much to my satisfaction and I am quite happy with the product itself.
Fast and easy process.
These guys are the real thing!
These guys are the real thing, they deliver!!! Their catalog of items is large, and they cater to all peoples tastes.I was not disappointed in the least.Had been delivered a wrong order and I was told I couldn't return package.That human error is human.They resent my correct order free of charge.Very satisfied repeat customer.
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