Project D Reviews 

3,678
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Can't give 0 stars unfortunately. Ordered a mega doughnut for Son's birthday. Got confirmation and they took my money. No delivery. Numerous emails and Facebook/Instagram messages sent. No reply. Gues... See more

Rated 5 out of 5 stars

Large cookies & cream doughnut ordered for an 18th birthday delivered on the right day & travelled well which is crucial. Absolutely delicious and still tasted good when it was finished 2 days later.... See more

Company replied

Rated 5 out of 5 stars

Sent doughnuts to friend as birthday gift, unfortunately DPD went to wrong address & so she didn’t receive them. Tried in vain to resolve this with DPD. Although Project D weren’t available to help me... See more

Company replied

Rated 1 out of 5 stars

Fuming!!! Ordered a celebration doughnut for my daughters birthday on the 17th August fir delivery on the 14th September, I paid for Saturday delivery. It hasn't arrived. I waited all day for it. I ch... See more

Company details

Written by the company

Project D is an artisan doughnut bakery based in the UK. We pop up at events and locations across the UK with our handcrafted creations. We also offer a nationwide postal doughnut delivery service and we've got plans to reopen our shops when possible. www.instagram.com/project.doughnut www.projectdoughnut.co.uk


Contact info

3.2

Average

TrustScore 3 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(3,678)

1 review in the last 12 months

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Rated 5 out of 5 stars

I absolutely love these donughts

I absolutely love these donughts. So tasty and delicious. I had some bought for me as a present and have since ordered for others as presents. Always go down a treat.

March 8, 2022
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Reply from Project D

Hi Michelle thank you so much we are so happy you enjoyed them and thank you for your continued custom.

Rated 5 out of 5 stars

If you like doughnuts then you'll love…

If you like doughnuts then you'll love the ones from Project Doughnut 🍩 😉
Handy tip that project d gave to me, pop them in the microwave for 5 to 10 seconds, another level!

March 1, 2022
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Reply from Project D

Thanks David we are so pleased you enjoyed them.

Rated 5 out of 5 stars

outstadning customer service

I have to say I was not impressed with Project D the first time but I have been proved wrong, not only was I impressed with the product but also with the excellent customer service.
Well deserved 5 stars :)

February 28, 2022
Unprompted review
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Reply from Project D

Hi Urszula, thank you so much for your review we do try hard to rectify any issues that our customers have, we are so pleased that this is the case here! Many thanks

Rated 5 out of 5 stars

Scruuuuuuuuummy!!

Scruuuuuuuuummy!!! 😁😋 Do not like sharing these! lol

February 21, 2022
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Reply from Project D

Hi Amie, thank you so much! Yes we agree about the sharing!!

Rated 5 out of 5 stars

Amazing donuts

Amazing donuts! Lovely that you can get them delivered to your door and they still taste so good!

February 17, 2022
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Reply from Project D

Thank you so much Holly!

Rated 5 out of 5 stars

Amazing!

Amazing, the absolute BEST! Can’t believe how perfectly they arrived by courier too, we usually buy at pop ups but will definitely be ordering online again.

February 17, 2022
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Reply from Project D

Wonderful news Mark, thanks so much!

Rated 5 out of 5 stars

lovely!

Boyfriend loved them for Valentines

February 16, 2022
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Reply from Project D

That's great Jessica we are so pleased!

Rated 5 out of 5 stars

The purchase process was super easy

The purchase process was super easy; I’ve done it to be delivered to me and to surprise friends on their birthday at their address and on all occasions it worked a treat! The delivery was easy and within the one hour slot. The doughnuts were absolutely amazing! They looked amazing, smelled amazing, tasted divine! Cannot praise them enough!

February 16, 2022
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Reply from Project D

Great news Joana we are so pleased you enjoyed them!

Rated 5 out of 5 stars

BEST D.

This is the second time i have had project doughnut, but this was my first online order. They were the best doughnuts we have ever had! Postage was great and they were well protected from being squished in transit.

February 15, 2022
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Reply from Project D

Thank you so much Sarah we are so thrilled you enjoyed them

Rated 5 out of 5 stars

Vegan and caramel donuts

Delivered direct to the door, well packaged. Could have done with a sign/note saying which were vegan. Very tasty and large! Enjoyed them immensely, would recomend.

February 15, 2022
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Reply from Project D

Thank you Kate we are working on adding a gift note facility to help with this.

Rated 5 out of 5 stars

I wish I hadn't of found these…

I wish I hadn't of found these beautiful doughnuts,Every time I want something sweet,All I want is a biscoff doughnut now from here,lol.
Thank you once again, Totally scrumptious doughnuts.

February 15, 2022
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Reply from Project D

Damien we are so pleased! We are obviously glad you found them! Thank you for the feedback

Rated 5 out of 5 stars

Delicious and light

Delicious and light, delivered on time and in perfect condition. Will absolutely use again.

February 15, 2022
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Reply from Project D

Thank you so much Joy we are thrilled you enjoyed them!

Rated 3 out of 5 stars

ordered for a specific date and comes 4…

ordered for a specific date and came 4 days late in a bad state. they sorted it out as soon as i requested though

February 15, 2022
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Reply from Project D

Hi Chloe we are so sorry that your order was not delivered on the correct date, we are pleased that the issue has now been resolved though and we apologise for the inconvenience caused.

Rated 5 out of 5 stars

Very pleased with the delivery and doughnuts

I've received a message and photo from my son who was very pleased with his birthday treat. They do look delicious and I've been told that they taste as good as they look. Delivery was on time and the doughnuts were in perfect condition. Well done Project D.

February 15, 2022
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Reply from Project D

Thank you Dee so pleased your son enjoyed them!

Rated 5 out of 5 stars

The visual aspect and taste of the…

The visual aspect and taste of the doughnuts matched perfectly, they were both delightful and delicious! I will certainly order again, the price is reasonable too!

February 14, 2022
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Reply from Project D

Hi Benjamin thank you so much!

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