Projectmontessori Reviews 

582
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 393 reviews, reviewers had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and educational value, often noting they are well-made and durable. Many find the toys perfect for engaging children in challenging play without screens, promoting creativity, critical thinking, and dexterity. Reviewers also appreciate the responsive customer service, especially when issues arise, with some experiencing prompt re-orders and refunds. However, some customers experienced significant delays in delivery, with orders taking much longer than expected, sometimes arriving after planned events like Christmas. A few people also mentioned issues with order tracking and a lack of communication regarding shipping status, leading to frustration. There were also isolated complaints about customer service being unresponsive or misleading information about product suitability for certain ages.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent quality and educational... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products as well-made, sturdy, and of... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting quick and easy shipping,... See more

Order

Customers had ambiguous experiences with order, with many reporting significant delays and issues with items... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fun toys ordered for Christmas for young grandchildren. I love that these are designed with challenging play without screentime. The games did not arrive by Christmas, however the company alerted me... See more

Company replied

Rated 4 out of 5 stars

The website is organized well. The age categories are very helpful. The descriptions and images pictured on the website were clear and accurate. My three year old loves everything we’ve ordered from... See more

Company replied

Rated 4 out of 5 stars

It took a while for a response, but I finally got a great response from the team. Unfortunately the gift won’t make it for Christmas—-but it will get there in January. Wish I had known earlier, but... See more

Company replied

Rated 4 out of 5 stars

I believe my great granddaughter will enjoy this. I was a little disappointed when I saw the velcro was a small circle. I understand it being small in the mat, but on the items that stick on the mat,... See more

Company replied


Company details

  1. Children's Toys Store

Written by the company

Founded by a mom who wanted the very best for her child, Project Montessori was born from a deep desire to nurture curiosity, independence, and joy in learning. After discovering the Montessori method, Sophie saw her child flourish and felt inspired to share that gift with other families. Every toy in our store is carefully chosen to support your child’s natural growth and help make parenting a little easier and more joyful.


Contact info

4.0

Great

TrustScore 4 out of 5

582 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(582)

366 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very educational

This was a Christmas gift for my 2-year old great grandson and he is already showing interest in it. Can't wait to watch him learning to tie his shoes!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Easy process

My grandchild loves the original and fun toys we bought him. It was easy to track them and see when they were going to be delivered

December 26, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Michael,

Thank you so much for your wonderful review! We’re delighted to hear that your grandchild loves the original and fun toys, and that you found the tracking and delivery updates helpful. It truly means a lot to us.

Kind regards,
Project Montessori

Rated 1 out of 5 stars

No order update

I’ve emailed the company to chase my order and had no response. The gifts were for Christmas and gave not arrived. There was no indication on the website at the time of ordering that the order wouldn’t arrive before Christmas, or that there was any delay in shipping. I appreciate this is a busy time of year but I’ve not even received a generic email to say the order is delayed.

December 1, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Rosie,

Thank you for your review. Our team has already resolved this for you via email. We appreciate your patience.

Kind regards,
Project Montessori

Rated 5 out of 5 stars

Excellent customer service.

December 19, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Michelle,

Thank you so much for your kind words! 😊
We’re delighted to hear you had an excellent experience with our customer service 💛

Kind regards,
Project Montessori

Rated 5 out of 5 stars

Loved t he puzzles

Loved t he puzzles. First rate. And loved the bags. Great place to keep pieces from going missing!

December 25, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Barbara,

Thank you for the wonderful review! 💛
We’re delighted you loved the puzzles and the bags — they really do make all the difference 🙌
Thanks for choosing us!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

The items I purchased were gifts

The items I purchased were gifts. The parents were delighted. I will definitely come back to make future Montessori purchases because I trust that they are developmentally appropriate.

December 25, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Sharon,

Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that the gifts were so well received and that the parents were delighted
It means a lot to know you trust our Montessori products, and we can’t wait to welcome you back for future purchases!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

Granddaughter’s treasure

The best thing about the toys is they love grandma and grandpa to interact with her.

December 24, 2025
Unprompted review
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Reply from Projectmontessori

Hi John,

Thank you so much for sharing! We love hearing that our toys help create special moments between grandparents and grandchildren — those memories are priceless. 💖

Warm regards,
Project Montessori

Rated 5 out of 5 stars

Innovative toys for youngsters

Innovative toys for youngsters. Great colors well made durable products.

December 24, 2025
Unprompted review
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Reply from Projectmontessori

Hi Carolyn,

Thank you for your kind words! We’re glad you’re enjoying our colorful and durable toys. 🎨😊

Warm regards,
Project Montessori

Rated 1 out of 5 stars

Ships from China

UPDATE: It is now January 15th and I still have not received it. Tracking hasn't been updated since December 31st. This company gave me 1/2 my money back.

They advertise the last day to order for Christmas delivery is December 11th. I placed my order on December 6th and it didn't even leave CHINA until December 21st. They use a New York address but ship from China. I would not have ordered if I knew it was coming from China and will not order again from them.

December 22, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Patti,

Thank you for sharing your feedback. We’re very sorry for the frustration caused by the delay and for the disappointment around the delivery timing. Our team is already in touch with you via email and is actively working to resolve this matter as quickly as possible.

We appreciate your patience while we follow up and aim to make this right.

Kind regards,
Project Montessori

Rated 1 out of 5 stars

I placed an order Nov 25

I placed an order Nov 25. Received confirmation of that order. Today’s date is dec 23 and I’ve not received that order. Order was untraceable. Checked back couple weeks later only to find it was never filled. They should have in my opinion expedited order then. But no they didn’t. They made it track able. Set in PA for 6 days. Still did nothing to expedite order. Now it’s set in Dallas for two days since dec 22. Very unlikely I’ll have it by Christmas. Never again. Yes it was delivered the day AFTER Christmas

December 22, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Pam,

We’re really sorry for the frustration and disappointment this delay has caused, especially given the timing. Our team already followed up with you via email and issued a partial refund for the delay. In the meantime, the order was also marked as delivered.

Thank you for your patience, and we truly appreciate you giving us the chance to make this right.

Kind regards,
Project Montessori

Rated 5 out of 5 stars

The items I have purchased over the…

The items I have purchased over the years for my grandchildren have been delightful, well designed, and truly loved by our sweet babies! Thank you. 🤗

December 23, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Carol,

Thank you so much! We’re delighted your grandchildren have enjoyed our products over the years. 🤗

Warm regards,
Project Montessori

Rated 5 out of 5 stars

Montessori remembered

I'd actually forgotten about Montessori until I saw your articles...I enrolled my grandchildren in Montessori preschool years ago. Now we have a great granddaughter and I want her to be exposed to all these learning early experiences.

December 20, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Jackie,

Thank you so much for sharing your story! It’s wonderful to hear about your family’s ongoing Montessori journey, and we’re thrilled that you want to give your great-granddaughter those early learning experiences. Your support truly means a lot to us.

Warm regards,
Project Montessori

Rated 1 out of 5 stars

Non existent customer service

Placed on order on 8th December which was confirmed but I have still not received my order or even had any confirmation that it has been shipped. Have sent four emails to the company during this time to chase where the order is up to but they haven't even had the decency to respond to any of these. Horrific customer service so I would urge anyone to avoid them.

Edit: To emphasise the poor customer service, the response to my emails only took place after I published this review. Says all you need to know.

December 23, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Andrew,

We’re very sorry to read about your experience and completely understand your frustration. Our support team has already replied to your emails and is working to resolve this matter as quickly as possible. We sincerely apologize for any inconvenience caused and appreciate your patience.

Kind regards,
Project Montessori

Rated 1 out of 5 stars

Ordered 8 December Still not despatched.

Ordered 8 December. Tracking shows still not despatched. Customer services auto response only and no other way of contacting. Not impressed!

December 23, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Law,

Thank you for your feedback. Since we haven’t received a response regarding your order details, unfortunately we’re unable to assist further. It’s possible that the order may not have been placed through our store.

Kind regards,
Project Montessori

Rated 4 out of 5 stars

It took a while for a response

It took a while for a response, but I finally got a great response from the team. Unfortunately the gift won’t make it for Christmas—-but it will get there in January. Wish I had known earlier, but it is ok. Found out before I arrived at our grandchildren’s home.

December 21, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Donna,

Thank you for your feedback. We’re glad our team was able to assist you, and we sincerely apologize that the gift won’t arrive in time for Christmas. We appreciate your understanding and are happy it reached you before your visit. Your feedback helps us improve communication around delivery times for future orders.

Kind regards,
Project Montessori

Rated 3 out of 5 stars

The product I bought for my granddaughter

The product I bought for my granddaughter was well received by her and she started enjoying it immediately. From the product’s perspective I probably would have given you a 4 or 5. My reason for dropping my rating is related to a follow-up issue. There were some broken pieces in the box, a couple of dominoes and the palm tree. I immediately sent in a notice of this in the link you have for missing, broken or damaged parts. I have gotten no acknowledgment of your receipt of that note nor what will be done to rectify the matter.

December 15, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Bruce,

Thank you for your feedback. We’re glad to hear your granddaughter is enjoying the product!

Regarding the broken pieces, our support team has already replied to your message, offering two options to resolve the issue, and we’re currently waiting on your response to proceed. We sincerely apologize for the inconvenience and appreciate your patience.

Kind regards,
Project Montessori

Rated 5 out of 5 stars

Start raising your genius today

I am so excited and pleased with the excellent quality and craftsmanship of their products. More so the advantages my grandchildren will obtain by using the Montessori products makes it all the more worth spending a little extra. It's the best investment you'll make when your child/children are reading in their 3rd and 4th year of life.

November 21, 2025
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Brandon,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re pleased with the quality of our products and that they’re supporting your grandchildren’s learning journey. Your kind words mean a lot to us, and we’re delighted to be part of their early development! 🌟

Kind regards,
Project Montessori

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