Projectmontessori Reviews

582

•

4.0

Children's Toys Store

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Review summary

Created with AI, based on recent reviews

Considering 393 reviews, reviewers had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and educational value, often noting they are well-made and durable. Many find the toys perfect for engaging children in challenging play without screens, promoting creativity, critical thinking, and dexterity. Reviewers also appreciate the responsive customer service, especially when issues arise, with some experiencing prompt re-orders and refunds. However, some customers experienced significant delays in delivery, with orders taking much longer than expected, sometimes arriving after planned events like Christmas. A few people also mentioned issues with order tracking and a lack of communication regarding shipping status, leading to frustration. There were also isolated complaints about customer service being unresponsive or misleading information about product suitability for certain ages.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent quality and educational... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products as well-made, sturdy, and of... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting quick and easy shipping,... See more

Order

Customers had ambiguous experiences with order, with many reporting significant delays and issues with items... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and helpful... See more

Reviews shaping this summary

Fun toys ordered for Christmas for young grandchildren. I love that these are designed with challenging play without screentime. The games did not arrive by Christmas, however the company alerted me... See more

Company replied

The website is organized well. The age categories are very helpful. The descriptions and images pictured on the website were clear and accurate. My three year old loves everything we’ve ordered from... See more

Company replied

It took a while for a response, but I finally got a great response from the team. Unfortunately the gift won’t make it for Christmas—-but it will get there in January. Wish I had known earlier, but... See more

Company replied

I believe my great granddaughter will enjoy this. I was a little disappointed when I saw the velcro was a small circle. I understand it being small in the mat, but on the items that stick on the mat,... See more

Company replied

Company details

Children's Toys Store

Written by the company

Founded by a mom who wanted the very best for her child, Project Montessori was born from a deep desire to nurture curiosity, independence, and joy in learning. After discovering the Montessori method, Sophie saw her child flourish and felt inspired to share that gift with other families. Every toy in our store is carefully chosen to support your child’s natural growth and help make parenting a little easier and more joyful.

Contact info

4.0

Great

582 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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Dec 17, 2025

I found Project Montessori online and…

I found Project Montessori online and saw that they were UK based so ordered two Christmas presents for my nieces. I ordered on the 26th November and almost a month later still have not received the items. I have checked tracking and was shocked to find the items were coming all the way from China! I am away for Christmas and am gutted that these items will not arrive in time/at all!

If I had known the items were from china, I would not have purchased.

I will not be using this company again - and if you’re reading this review I would strongly suggest you don’t either.

Avoid at all cost

December 17, 2025

Unprompted review

Reply from Projectmontessori

Dec 17, 2025

Hi Jessie,

Thank you for your feedback. We’re very sorry for the frustration caused by the delay. Our support team has already replied to your email to assist you.

We truly appreciate your patience and are sorry this experience did not meet your expectations.

Kind regards,
Project Montessori

Dec 17, 2025

Great company

Great company, product and service.

December 2, 2025

Unprompted review

Reply from Projectmontessori

Updated Dec 17, 2025

Hi Mary,

Thank you for your kind words! 😊 We’re delighted you’re happy with our products and service.

Kind regards,
Project Montessori

Dec 16, 2025

I am very happy with the service

I am very happy with the service. Although the delivery took some time, the company kept me informed throughout. We had clear communications to help expedite the shipping, and every interaction was always pleasant. Highly appreciated!”

December 16, 2025

Unprompted review

Reply from Projectmontessori

Dec 17, 2025

Hi Edna,

Thank you for your kind review! 😊 We’re thrilled to hear that our team could keep you informed and make your experience pleasant, even with the longer delivery. Your feedback is greatly appreciated 🌟

Kind regards,
Project Montessori

Dec 16, 2025

My Granddaughter is having fun

My Granddaughter loves the Felt Christmas tree with lights. She plays with everyday. We .ight have an Interior Designer on our hands.

December 12, 2025

Unprompted review

Reply from Projectmontessori

Dec 17, 2025

Hi Kimberly,

Thank you for your lovely review! 😊 We’re thrilled to hear your granddaughter loves the felt Christmas tree with lights — sounds like a little interior designer in the making! 🎄✨

Kind regards,
Project Montessori

Dec 16, 2025

I purchased the items and had them shipped to my granddaughter. They were for my great granddaughter. The hardest part of using the website is deciding what to purchase. There are so many fantastic options that I can definitely see myself purchasing again and again.

December 1, 2025

Unprompted review

Reply from Projectmontessori

Dec 17, 2025

Hi Nancy,

Thank you for your review! 😊 We’re thrilled you loved our selection and can’t wait to welcome you back again soon.

Kind regards,
Project Montessori

Dec 13, 2025

I felt the toys I ordered were unique

I felt the toys I ordered were unique, not just your ordinary toy that's sold in Walmart etc. Very well constructed.

December 13, 2025

Unprompted review

Reply from Projectmontessori

Dec 17, 2025

Hi Lori,

Thank you for your wonderful review! 😊 We’re thrilled to hear that you appreciate the uniqueness and quality of our toys. Your feedback truly means a lot to us.

Kind regards,
Project Montessori

Dec 13, 2025

I want a full refund.

I want a full refund.
First, it was in a bag and the box was broken. Second, the guitar is misleading advertising; it's not wood at all (it's plastic) and the wrong size the guitar is smaller than my hand ??. If you look at the picture, it's not the same at all. Very bad advertising. It was meant to be a Christmas gift. I am very, very disappointed; both items and the boxes are broken. So I want a refund for the guitar.
How do I proceed?
Thank you.

December 8, 2025

Unprompted review

Reply from Projectmontessori

Dec 17, 2025

Hi Andree,

Thank you for reaching out. We’re very sorry to hear about your experience. We completely understand your disappointment, especially as this was meant to be a Christmas gift.

We tried to look up your order, but unfortunately, we couldn’t find it in our system. Could you please contact us directly at customers@projectmontessori.com with your order details? Once we have them, we’ll check everything on our end and make it right.

We sincerely apologize for the inconvenience and look forward to resolving this for you.

Kind regards,
Project Montessori

Updated Jan 2, 2026

Your delivery takes forever

Your delivery takes forever. and packaging damaged boxes which makes gifting less attractive.
Your prices are so high!!! found same items elsewhere later for much less.
Your images make the items look substantial in size. They are so small.

December 11, 2025

Unprompted review

Reply from Projectmontessori

Updated Jan 1, 2026

Hi Maria,

Thank you for your feedback. We’re very sorry to hear about your experience and understand your frustration regarding delivery times, packaging, and product expectations.

Our team has already reached out via email and issued a partial refund to make up for the inconvenience.

We truly value your feedback as it helps us improve.

Kind regards,
Project Montessori

Dec 12, 2025

I have always loved toys from…

I have always loved toys from Montessori. My first grand child is coming in January. Stocking up for her 1st few years. so don't have any experience with her yet but I know the toys will definitely add so much to her learning experiences.

October 28, 2025

Unprompted review

Reply from Projectmontessori

Dec 17, 2025

Hi Barbara,

Thank you for your lovely review! 😊 We’re excited for your first grandchild and are delighted you’ve chosen our toys to support her learning journey. We hope she enjoys them!

Kind regards,
Project Montessori

Dec 11, 2025

Give them a challenge as they learn!

I like finding gifts that offer both a learning and challenging experience for my great grandchildren and your company certainly provides both for them.

December 11, 2025

Unprompted review

Reply from Projectmontessori

Dec 17, 2025

Hi Lawrence,

Thank you for your kind words! 😊 We’re thrilled to hear that our toys provide both learning and fun challenges for your great-grandchildren. Your support means a lot to us

Kind regards,
Project Montessori

Updated Dec 11, 2025

Up-dated review. I have to up-date my my poor teview. Much to my surprise, my order DID arrive today, the day following my poor review. So, the company has fulfilledthe order, albeit slowly. Thank yo

Ordered a ‘ busy book’ for my lovely grandchild. The email confirming the order came quickly and then NOTHING. They say the courier is called “ Yunexpress” and this is the first sign that it is probably shipped from China, IF it exists at all. Had i known this i would never have ordered with this company. They have not responded to my email. I would advise people NOT to use this company. It is a scam and a waste of money. I have nothing to gift for Christmas now. Awful, i feel so bc stupid being scammed as I’m genuinely careful.

November 12, 2025

Unprompted review

Reply from Projectmontessori

Dec 11, 2025

Hi there,

We’re so sorry for the frustration this has caused. Please share your order details with us, and we’ll assist you right away to make sure your gift reaches your grandson in time for Christmas.

Kind regards,
Project Montessori

Dec 10, 2025

Quality Christmas Tree

Our toddler granddaughter's delight with her conical Christmas tree (great quality!) is a memory that I will treasure forever. She loves it so much!

December 9, 2025

Unprompted review

Reply from Projectmontessori

Dec 10, 2025

Hi Charles,

Thank you so much for sharing this! We’re thrilled to hear that your granddaughter is enjoying her Christmas tree and that it brought such a special moment to your family. Your kind words mean a lot to us!

Kind regards,
Project Montessori

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