I am over the moon with my beautiful shelves and the service at project reclaim! I wanted someone sustainable, actually seen wood rather than claimed to have, supported an indie business and id... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent, beautifully made tables. Well chosen timber and the finish is top. Really easy to put together too, loving the pre-drilled holes! I managed fine with a manual screwdriver, no need for... See more
I looked at many companies offering similar looking products but really wanted to ensure my purchase was sustainable and helping a small business if possible. Luke at Project Reclaim was helpful in a... See more
We have been so pleased with our table. We spoke to Luke about our specific requirements and he did exactly what we'd asked. It had it's real road test over Christmas and not only did it look lovely (... See more
Company details
Written by the company
Bespoke Rustic Reclaimed Wood Furniture
Contact info
The Olympic, Beechenlea Ln, BR88DR, Swanley, United Kingdom
- hello@projectreclaim.co.uk
- projectreclaim.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product is excellent and is perfect for…
Product is excellent and is perfect for the space. Really pleased 😀
Reclaimed Table
I ordered this custom made table specifically because they use reclaimed wood. I asked for a central hole so that we can use a parasol we already own, and we were able to choose the style of the legs. The table arrived quite quickly, bearing in mind it has been made as a one-off. It has good, wide planks, and the hole in the middle! We’re very pleased with it. Our only small niggle is that we think it might have been sanded down a bit more to be smoother, but it’s perfectly liveable with and we’re very glad to have it. It’s different, individual and sustainable: all pluses!
In love with our kitchen table ❤️
Luke and his team made us a new kitchen table to our exact requirements - such great communications and a very caring and patient company to deal with. We had a little problem with the courier and some table legs but persistence and professionalism won the day and everything very happily sorted. The table is just perfect, fantastic quality and the absolute finishing touch for our new kitchen. Wish I could attach a photo here! But if you like what you see on Project Reclaim’s website photos I confirm this is what you will get and you can order with confidence. A quality piece of unique furniture. Thank you Luke!
nice shelf delivered in a reasonable…
nice shelf delivered in a reasonable time and made to my requirements, which was a deeper side on one side and narrower on the other.
Outdoor table and benches…
We love our outdoor table and benches but there were some challenges getting them delivered as Xpert delivery let us down several times cancelling delivery slots at the last minute. This was outside our or Project Reclaim's control but is the reason for not giving 5 stars
Love it!
I absolutely love the desk that I bought from ProjectReclaim. The wood finish is exactly as I wanted it, it was made to measure a small nook I have in my lounge and it fits perfectly. Delivery was pretty quick too - around 3 weeks. Highly recommended.
Project Reclaim definitely 5 stars ⭐️⭐️⭐️⭐️⭐️
Project Reclaim have been fabulous!!! Easy to order & really responsive. I needed the table early, they kindly arranged express delivery for me, the table arrived exactly when I was told it would so I would be able to use it for a family gathering. The table is beautifully made, looks fantastic and is exactly how it was described.
Brilliant product, brilliant service & brilliant to deal with…definitely 5 stars ⭐️⭐️⭐️⭐️⭐️
I ordered an outside table…love it so much that I’m considering ordering again to update my inside dining table.
Amazing
Amazing! Great quality table and superb value for money. Luke is a real craftsman and delivers a top quality product. Would highly recommend Luke, you won’t be disappointed. Will definitely go back, for other items, once the decorating is finished. So pleased 😃
Fantastic and authentic quality and…
Fantastic and authentic quality and excellent customer service, team very open and listens to customer preferences. Huge thanks!
Super product, super service
The tables are exactly what we hoped for. Buying something like this on-line is something we did not expect to do. But the service both before and during the sale was excellent. Tables were ready in the minimum stated time. They are really fab; arrived well packaged, easy to put together. And now in garden already being used! Would highly recommend this company and their products
Great table and legs
Great table and legs - just what I wanted. Would have been 5* but all corners slightly damaged through delivery

Reply from Project Reclaim
Luke has been brilliant...the courier…
Luke has been brilliant...the courier damaged the item and Luke got me a replacement very quickly. V impressed
This arrived when Luke said it would…
This arrived when Luke said it would and was well packaged and protected. It was extremely easy to put together but is a 2 person job.It is everything and more that I wanted, perfect size using their place settings guide and very well constructed. If your after a generic perfect factory type finish then don’t buy an item using reclaimed wood!I adore that the wood on my table had a past life and it smells wonderful.I looked at other online reclaimed furniture and this was value for money and will be loved and used by the whole of our family.
Wow!
Wow!! Amazing customer service and experience.
Beautiful shelves, made with love and care. Arrived promptly and when expected, well packaged and with a good courier service.
I even received after care tips and advice.
Can't wait to finish my decorating and put them on the wall.
Thank you Luke!! 😊
Do not recommend
Very disappointed with the dining table I ordered. Had cracks, paste, uneven surface, blackened parts. Just awful. Had to waste money sending it back because the company didn’t cover returns and had to really make a case for them to even refund me (which they did in the end) but not before lots of emails, photos and the guy trying to make excuses and to mansplain what reclaimed wood was supposed to look like. Really wanted to love this table and support this company but unfortunately was let down. Do not recommend.

Reply from Project Reclaim
Beautiful table, great products.
Beautiful table, easy to put together, promptly delivered. An ethical (reclaimed wood) and small business, which deserves to be supported.

Reply from Project Reclaim
Great looking furniture, would recommend
Great looking furniture, glad I decided to wait for these as they look fab in my new office! Great communication too :) Would recommend

Reply from Project Reclaim
The table is exactly as ordered
The table is exactly as ordered, very well made and wonderful to look at.
The table came within the estimated manufacturing window

Reply from Project Reclaim
Amazing new piece as nice as all the…
Amazing new piece as nice as all the others I ordered. Luke always gets exactly what I want. Love it!!!

Reply from Project Reclaim
Great service, great table. Will buy again.
The service was excellent and the table that arrived was fantastic. We are going to order a desk from Project Reclaim after seeing the quality of the dining table & bench we received.

Reply from Project Reclaim
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







