Banner for Project Solar

Project Solar Reviews 6,913

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, often highlighting their efficiency and helpfulness during installations and appointments. The service provided is frequently described as excellent from start to finish, with many appreciating the clear communication and smooth process. Reviewers are particularly impressed with the installation teams, who are noted for being tidy, hardworking, and explaining everything thoroughly. However, some customers experienced issues with product compatibility, such as inverters not fully charging EV cars, or discrepancies between promised and actual panel fitment on roofs. There were also occasional complaints about scaffolding delays or placement, and a few instances where sales representatives were perceived as less knowledgeable or pushy.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professional, friendly, and efficient... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as a great experience from... See more

Product

Clients share ambiguous opinions on product, with some finding the product excellent and meeting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adam came to our house for the initial appointment, he was super knowledgeable and very patient to say we had two young children running riot in the house! Shout out to Paul W and Jordan W too who fit... See more

Company replied

Rated 5 out of 5 stars

Project Solar kept in contact before the installation to make sure the scaffolding was done and answer questions. Bogdan and Razvan turned up nice and early and worked straight through till around 16.... See more

Company replied

Rated 5 out of 5 stars

Extremely professional service from start to finish. The two installers Paul Wigfall & Jordan Williams arrived on time and honestly didn’t stop until the install was complete. They explained all I... See more

Company replied

Rated 5 out of 5 stars

I was delighted when Rickie arrived, as he has helped me before and I knew straight away that my solar system was in good hands. My inverter had failed, but Rickie quickly identified the problem and... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Installation was completed in about…

The Installation was completed in about 5 hours the installers were very helpful polite and extremely efficient updates and photographs taken of the installation progress were shown to us, at the end of the process the electrician supported with getting the App to the mobile and went through it with us

May 21, 2026
Project Solar logo

Reply from Project Solar

Thank you for your lovely feedback. We’re so pleased to hear the installation team kept you informed throughout the process and made everything clear and straightforward for you. It’s great to know the team were helpful, efficient and took the time to ensure you were comfortable using the app before leaving.

Kind regards,
Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

I would like to recommend the team

I would like to recommend the team, Dan, Harry and Harrison who came and fitted our Solar System they were very proffesional, clean and very informative explaining how everything works. Thankyou so much.

May 8, 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you so much for your amazing feedback! We’re delighted to hear that Dan, Harry, and Harrison provided such a professional service during your solar installation.

It’s great to know the team kept everything clean and tidy while also taking the time to clearly explain how the system works. We’ll be sure to pass your kind comments on to them — they’ll really appreciate it.

Thank you again for choosing Project Solar.

Kind Regards
Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Superb service & Top notch quality 🙂

The ONLY company from five contacted, who sent a consultant to our home .. all the others worked from photos and phone calls (never the same person twice ).
Initial Consultation with George Christou - Superb knowledge and understanding of the products, systems, benefits, pros and cons of their products and the solar industry generally. Friendly, polite and down to earth .. no hard sell, rushing or pushing for decisions. George took his time to ensure we understand literally everything. More importantly, my husband only lip reads, so he was patient and respectful, repeating anything that needed clarifying. Once the survey and plans were completed, George was our go to point of contact, trouble shooting and sorting out queries pre-installation. He was a super-star !!
Installation - 2 man team, Brad (electrics) and Darius (panel/roofer) .. again the quality of the company was reflected in the installation team. Professional, polite and friendly and punctual. Our job presented some unseen issues which were dealt with efficiently and without any drama or fuss. They cleaned up at the end and ensured we understood everything about how the system worked before considering leaving. In fact, they took extra time to draw diagrams to illustrate things and told us about the next steps regarding paperwork and changing tariffs. George, Brad and Darius without doubt went over and above what we expected.
The Office - I need to mention the office team too .. communication is the key to any successful business .. they were on the ball and kept us abreast of everything at their end.

Superb service all round .. brilliant 😄

May 20, 2026
Project Solar logo

Reply from Project Solar

Thank you so much for such a detailed and thoughtful review. We’re delighted to hear you had such a positive experience from start to finish with George, Brad, Darius and the office team. Providing clear communication, expert advice and a professional installation service is exactly what we strive for, so it’s fantastic to know this was reflected throughout your journey with us.

We’ll be sure to pass your lovely comments on to everyone involved — they’ll really appreciate it.

Kind regards,
Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Solar panels enquiry

I made an enquiry about installing solar panels. I was contacted by Ben Dylan from Project Solar, who explained that, due to the position of my house and the size of the chimney, there would be too much shade to make it worthwhile installing panels. Disappointing news, but I appreciate Ben’s honesty in not trying to sell me something that wouldn’t work.

May 20, 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for taking the time to leave a review. Whilst we appreciate the outcome was disappointing, we’re pleased Ben was able to provide honest and transparent advice regarding the suitability of your property for solar panels. We’ll be sure to pass your feedback on to him.

Kind regards,
Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Just had Adam leave our home

Just had Adam leave our home, and all I can say what a very professional surveyor, who gives me loads of confidence to use project solar , if we decide to take it forward

May 20, 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your kind feedback. We’re delighted to hear Adam left such a positive impression and gave you confidence in Project Solar. We’ll be sure to pass your comments on to him and hope to support you further if you decide to move ahead.

Kind regards,
Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Will and Benny did a great job

Will and Benny did a great job, especially considering the weather was not on their side. They even recommended repositioning the system around the side of the house, which caused them more work, but they still did it.

May 20, 2026
Project Solar logo

Reply from Project Solar

Really appreciate you taking the time to leave this review. Will and Benny will be so pleased to hear this — especially with the weather working against them! Glad they were able to find the best setup for your home and get everything sorted for you.

Kind regards,
Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

A great service all round

A great service all round. Project solar kept us informed and checked whether the installation team had arrived on time and if we had any questions. The installation team was friendly and efficient and explained the whole process. A very impressive service.

May 20, 2026
Project Solar logo

Reply from Project Solar

Thanks for the great feedback! We’re really happy to hear everything went smoothly and that the team kept you updated throughout. Glad the installers looked after you and explained everything clearly too.

Kind regards,
Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

James felt genuine and trustworthy and…

James felt genuine and trustworthy and knew his stuff. I felt confident to proceed.

May 19, 2026
Project Solar logo

Reply from Project Solar

Thanks so much for the review. Really glad to hear James made such a good impression and helped you feel comfortable moving forward. We’ll make sure he sees your feedback!

Kind regards,
Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Trustworthy and honest

I just had a telephone conversation with Dylan who was extremely friendly and helpful he was so refreshingly honest as when he had gathered all the information he needed on our property he informed me that it would not be worthwhile having solar panels installed as we didn’t spend enough on electricity.
He said our property was ideal in position and roof space and other companies would try to sell panels to us but as he said the idea of solar panel was to save us money and if they wouldn’t there was no point.
Thank you so much for you professionalism and honesty.

May 19, 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your lovely review. We’re really pleased Dylan was able to help and provide honest advice based on your situation. We’ll be sure to pass your kind words on to him.

Kind regards,
Project Solar Team
Project Solar UK

Rated 2 out of 5 stars

Disappointed with pitch and products

I was happy that Project Solar sent around a sales rep pretty promptly after I was referred to them by the Eco Experts.
But the sales rep turned out to be less knowledgeable than me ... and I am new to this solar and battery stuff myself.
Also the products offered are very limited, with silly claims of higher performance and 99 year warranty.

I will not trust them as an installer with this experience alone.

May 19, 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your feedback, and we’re sorry to hear your experience did not meet expectations. We always strive to provide clear, informed advice and appreciate you taking the time to share your concerns. Your comments will be passed on to the relevant team as part of our ongoing improvements moving forward.

Kind regards,
Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Very professional company and always…

Very professional company and always checked my needs were covered and everything was going to plan.

May 12, 2026
Project Solar logo

Reply from Project Solar

We’re delighted to hear Mr Crellin, that you found the team professional and that you felt supported throughout the process.

Making sure our customers’ needs are fully understood and keeping everything on track from start to finish is very important to us, so it’s great to know that reflected in your experience. We really appreciate you taking the time to share your comments.

Many thanks
Project Solar Team
Project Solar Uk

Rated 5 out of 5 stars

Happy punter

No issues with the process and system appears to be working well. Surprised at how much I find myself looking at the App to see how much energy produced and how much is being used, or, exported to the grid even on overcast days.
Fitters friendly and efficient did a good job.

May 11, 2026
Project Solar logo

Reply from Project Solar

Thank you Mr Coppock we really appreciate your feedback. We’re really pleased to hear that everything went smoothly and that your system is working well.

The app certainly becomes addictive once you start seeing how much energy you’re producing, using, and exporting back to the grid — even on overcast days, which often surprises people!

It’s also great to hear that the fitters were friendly, efficient, and carried out the installation to a high standard.

Kind Regards
Project Solar Team
Project Solar Uk

Rated 5 out of 5 stars

Absolutely top team

Absolutely top team lots of correspondence system working really well and not a lot of sunshine at the moment

May 19, 2026
Project Solar logo

Reply from Project Solar

Thank you Mr Hardman for your fantastic feedback! We’re delighted to hear that you had a great experience with the team and that communication throughout the process was strong.

It’s also great to know your system is already performing well, even without much sunshine at the moment!.

Many thanks
Project Solar Team
Project Solar Uk

Rated 4 out of 5 stars

I was investigating the possibility of…

I was investigating the possibility of installing solar panels. I rceceived a phone call from Josh who had a telephone conversation with me. Inmy case we determined that they would not be a viable proposition. I was immpressed by his professionalism and honesty. There was no pressure or attempts to sell me somthing which was not viable. If my circumstanses change in the future I shall be contacting Project Solar for advice and a quotation.

May 18, 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Hi Gary, Thank you for your kind feedback. We’re really pleased to hear that Josh provided a professional and honest experience while discussing your options.

We strongly believe in giving straightforward advice and only recommending solar where it is genuinely suitable and beneficial for the customer, so it’s great to know that came across during your conversation.

We truly appreciate your trust in Project Solar and would be delighted to assist you again in the future should your circumstances change. Thank you once again for taking the time to share your experience.

Kind Regards
Project Solar Team
Project Solar Uk

Rated 2 out of 5 stars

Dont get caught out by the invertor size

Not alot of people understand how solar works and therefore placing alot of trust into the person selling you this idea.
Yes, you have an independent company who checks over figures, which is great. However, having had my solar for a week, I have a greater understanding of how things work, as im learning on the job.
1 frustration I have is that I was given a 3.5k invertor. What this does is converts the energy from the sun, into actual electricity that you can use. But it can only convert upto 3.5kw at a time.
Project Solar knew I had a ev car, with a home charger and should assume its a standard one which uses 7.4kw.
So, what happens now is when I charge my car, half of the electricity its using is from solar, but the other half is still from the grid (which goes against the whole point of going solar.)
In a nutshell, I was expecting to pay nothing to Scottish power going forward, if I monitored my solar usage and battery %. But thats not the case, im still having to pay Scottish power to charge half my car.

Positive notes are installation was great, everything else has been great. I just feel hard done by, given an invertor or a system, that cannot fully charge my ev car, which is my biggest expense.

Scaffolders also didn't apply for a license as they were blocking a public footpath, nor cover up the poles with any foam.

The electrician did arrive on the day that was planned, however the guys installing the solar panels arrived a day late.

Had I been sold an invertor that charges my car purely off solar, id be giving 5* as everything else are just minor.

May 12, 2026
Project Solar logo

Reply from Project Solar

Thank you Mr Plumb for taking the time to leave such detailed feedback. We’re pleased to hear that the installation itself went well and that you were happy with the team overall, but we’re sorry to hear about the frustrations you’ve experienced since living with the system.

We completely understand your concerns regarding the inverter capacity and EV charging expectations. Solar systems can be complex, especially when balancing household usage, battery storage, and high-demand appliances such as EV chargers. We appreciate that, based on your usage and expectations, this has left you feeling disappointed with the specification recommended.

Your comments regarding the scaffolding, footpath licensing, and installation scheduling have also been noted and will be reviewed internally with the relevant teams and contractors, as safety and communication are both extremely important to us.

We genuinely value your balanced feedback and are glad there were positive aspects to your experience. We’d welcome the opportunity to review your system setup and discuss whether there may be options available to better support your EV charging needs moving forward.

Many thanks
Project Solar Team
Project Solar Uk

Rated 5 out of 5 stars

Great Service and product

Great service and great products.

May 19, 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We’re really pleased to hear you’re happy with both our service and products.

Kind regards,
Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Men worked really hard

Men worked really hard , they arrived at 8 and were finished at midday, brilliant service

May 18, 2026
Project Solar logo

Reply from Project Solar

Thank you for your kind review. We’re delighted to hear you were happy with the service and efficiency of the team. We always strive to complete every installation to the highest standard and within a timely manner.

Kind regards,
Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Solar panels

Very informative advice from Dylan up front and truthful about our energy savings we could make gave excellent advice

May 18, 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your great feedback. We’re pleased to hear Dylan provided informative and honest advice, helping you understand the energy savings and options available.

Kind regards,
Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Good support from office based staff

Good support from office based staff. Good co-operation with engineers on site.

May 11, 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We’re pleased to hear you received good support from our office team and smooth cooperation with our engineers on site.

Kind regards,
Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Solar and Battery Installation

Will and Ben arrived early and cracked on straight away.
They were friendly, tidy and efficient. Once done they explained to me what they had done and how to use my new setup so I understood it. Thoroughly recommend.

May 18, 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for the great feedback. We’re delighted to hear Will and Ben provided a friendly, tidy and efficient installation, and took the time to explain everything clearly.

Kind regards,
Project Solar Team
Project Solar UK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look