Adam came to our house for the initial appointment, he was super knowledgeable and very patient to say we had two young children running riot in the house! Shout out to Paul W and Jordan W too who fit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Project Solar kept in contact before the installation to make sure the scaffolding was done and answer questions. Bogdan and Razvan turned up nice and early and worked straight through till around 16.... See more
Company replied
Extremely professional service from start to finish. The two installers Paul Wigfall & Jordan Williams arrived on time and honestly didn’t stop until the install was complete. They explained all I... See more
Company replied
I was delighted when Rickie arrived, as he has helped me before and I knew straight away that my solar system was in good hands. My inverter had failed, but Rickie quickly identified the problem and... See more
Company replied
Company details
Contact info
Lakes Court, Lancaster Business Park, DE13 9PD, Burton On Trent, United Kingdom
- 0800 1123310
- enquiries@projectsolaruk.com
- projectsolaruk.com
4.5
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Solar installation
Problems with getting dates for scaffolding and had to return to complete panel installation because they hadn't supplied enough supports.
Apart from that the installation was smooth.
May 12, 2026
Reply from Project Solar
Thank you for your feedback. We appreciate your patience regarding the scaffolding dates and return visit to complete the installation. We’re pleased to hear the rest of the installation went smoothly.
Kind regards,
Project Solar Team
Project Solar UK
What a fabulous installation from start…
What a fabulous installation from start to finish quick and efficient the installation team of Brad Steve and Alex were clean tidy answering all questions no matter how stupid would highly recommend
May 18, 2026
Unprompted review
Reply from Project Solar
Thank you for your fantastic feedback. We’re so pleased to hear Brad, Steve and Alex provided a quick, tidy and professional installation experience.
Kind regards,
Project Solar Team
Project Solar UK
Great experience today with Dylan:)…
Great experience today with Dylan:) What a fantastic employee to have working for your company. In recent years many companies customer service skills have declined and call centre staff don’t know how to engage with customers - not this guy. Absolutely fantastic member of staff. He explained everything fully to me and was even honest enough to say that solar panels wouldn’t suit our situation right now, as we aren’t spending enough on our electric - so lovely again to speak to an honest company for once, that aren’t just about taking your money. Great company and highly recommend to anyone that wants to see if they can get Solar panels and save money 🙌🏻Thanks again 5 stars 🤩
May 18, 2026
Unprompted review
Reply from Project Solar
Thank you for your amazing feedback. We’re delighted to hear Dylan provided such a positive experience and took the time to explain everything clearly and honestly. We always aim to give customers the right advice for their situation, so it’s great to hear this came across during your conversation. We really appreciate your recommendation and kind words.
Kind regards,
The Project Solar Team
Project Solar UK
Ben and Frazer came on time to install…
Ben and Frazer came on time to install the solar panels and battery. They asked my permission before they did anything, did a nice neat job and explained the system on the app after checking everything was working properly before they left.
May 18, 2026
Unprompted review
Reply from Project Solar
Thank you for your feedback. We’re pleased to hear Ben and Frazer arrived on time, carried out a neat installation, and took the time to explain the app and system properly before leaving.
Kind regards,
The Project Solar Team
Project Solar UK
Reply from Project Solar
Thank you for your great feedback. We’re pleased to hear you were happy with the quick delivery, friendly service, and that you’re already seeing positive results with your electric bill.
Kind regards,
The Project Solar Team
Project Solar UK
Good product but lazy installation team
Sales and support teams were good. Let down by installation team who didn’t clear up and even dumped the rubbish in my plant pots
May 6, 2026
Reply from Project Solar
Thank you for your feedback. We’re pleased to hear you were happy with our sales and support teams, but we’re very sorry to learn about your experience with the installation team and the standard of cleanup. This is not the level of service we expect, and your comments will be passed on to be addressed.
The Project Solar Team
Project Solar UK
Avoid
Sorry to say I had a brief but unpleasant experience with Project Solar. Their sales people were pushy, strangely coercive and, frankly, a bit full of themselves. Examples? Telling me I was wrong to anticipate 16 panels on my roof as their systems tend to have fewer panels, only to then have them reveal that they could indeed fit 16 panels (like it was their idea). Their probing questions about my work and my wife’s work. Their insistence that both of us have to be home when their salesperson comes round - no exceptions. In all, they acted far too controlling and dismissive of me, the customer set to pay £10k for their services. I finished the call and such a completely bad feeling about what was in store that I called straight back and cancelled everything. No other solar company I’ve contacted (and I’ve contacted a fair few now) left me feeling this uncomfortable and stressed this quickly. A real own goal from Project Solar.
May 11, 2026
Unprompted review
Reply from Project Solar
Thank you for your feedback, and we’re sorry to hear about your experience. We never want any customer to feel uncomfortable or pressured during the enquiry process. Some of the questions asked, including having homeowners present, are part of our standard process to ensure we provide accurate recommendations and meet compliance requirements, but we understand how this may have come across in your case. We appreciate you taking the time to share your comments, and we have requested further information so we can feed this back to the relevant people and look to achieve better next time.
Kind Regards,
The Project Solar Team
Project Solar UK
Solar panels don’t work on flat roofs - apparently
Went through their checker - “solar panels don’t work on flat roofs. What a joke! Do solar farms only work on hills?? Waste of time. Don’t bother.
May 16, 2026
Unprompted review
Reply from Project Solar
Thank you for your feedback. We’re sorry to hear you’re disappointed with the assessment you received. To clarify, flat roofs can still have solar panels, but they require specific mounting systems, spacing, and structural considerations to ensure safe installation and long-term performance. In some cases, depending on the roof design, shading, or structural limits, it may not be suitable or cost-effective to proceed. Our recommendations are based on ensuring the system will perform safely and efficiently for your property. We appreciate your comments and will pass them on to the relevant team for review.
The Project Solar Team
Project Solar UK
Solar panel installation
Our Solar panel installation was completed to a high standard by Craig & Gary. They were clearly very competent, professional and courteous. Excellent job.
May 14, 2026
Unprompted review
Reply from Project Solar
Thank you for your kind feedback. We’re delighted to hear Craig and Gary completed your installation to a high standard and provided a professional and courteous service throughout. We really appreciate your excellent review.
The Project Solar Team
Project Solar UK
Install done by Kieran S and Matt A
Install done by Kieran S and Matt A, arrived on time, friendly, helpful and professional service. No issues at all.
May 16, 2026
Unprompted review
Reply from Project Solar
Thank you for your feedback. We’re glad to hear Kieran S and Matt A arrived on time and delivered a friendly, helpful, and professional service. It’s great to know everything went smoothly for you.
The Project Solar Team
Project Solar UK
So far so good
So far so good, got a call back from Dylan. He gave me some information on the company and sorted out an appointment next week. Looking forward to the meeting. Thank you, Dylan.
May 16, 2026
Unprompted review
Reply from Project Solar
Thank you for your feedback. We’re pleased to hear Dylan was helpful in providing information and arranging your appointment. We look forward to supporting you further at your upcoming meeting.
The Project Solar Team
Project Solar UK
Installation was supposed to be two…
Installation was supposed to be two days. It lasted 4 weeks with problems on 5 visits. Every visit was a different team who never knew what work was done before. The job is now finally finished and am still awaiting fo my mcs certificate etc.
May 15, 2026
Reply from Project Solar
Thank you for your feedback. We’re sorry the installation took longer than expected and for the inconvenience caused by the multiple visits and change of teams throughout the process. We understand your frustration and are currently following up on your outstanding MCS certificate and remaining documents.
The Project Solar Team
Project Solar UK
Seamless process with Project Solor
Seamless process with Project Solor. From the initial survey with Joe Pope to the instalation with Max and Richard. All staff were professional. extremely knowledgeable and provided excellent service. Would highly recommend this company.
May 15, 2026
Unprompted review
Reply from Project Solar
Thank you for your great feedback. We’re delighted to hear the process was seamless from start to finish, and that Joe, Max, and Richard all delivered a professional and knowledgeable service. We really appreciate your recommendation.
The Project Solar Team
Project Solar UK
Reply from Project Solar
Thank you for your feedback. We’re delighted to hear Chris and Derek provided such a fantastic experience. We’ll be sure to pass your kind comments on to them.
The Project Solar Team
Project Solar UK
Not ideal!
The installer didnt walk me through the app dashboard, how it works etc. The scaffolding is still lying not removed. This has disrupted me and my child as we cant access my TV channels due to poor scaffolding covering my TV antenna. Its been 3 extra days since this has happened and i need to be compensated for this week of no TV plus no access to my back garden for other work.
May 12, 2026
Reply from Project Solar
Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with the handover, scaffolding removal, and the disruption caused to your TV access and garden. This is not the standard of service we aim to provide. We have raised this urgently with the relevant team to resolve this as quickly as possible.
The Project Solar Team
Project Solar UK
I am so grateful and very happy with…
I am so grateful and very happy with the professional and excellent job done by Kieran S and Matt A. They were in very punctual with their time and both have done very lovely jobs and I am more than happy. Five Star indeed.
May 15, 2026
Unprompted review
Reply from Project Solar
Thank you for your wonderful feedback. We’re delighted to hear Kieran S and Matt A delivered such a professional service and that you were happy with their punctuality and quality of work. We truly appreciate your five-star review.
The Project Solar Team
Project Solar UK
Top customer service
Top customer service, very efficient installation and regular check ins .
May 15, 2026
Reply from Project Solar
Thank you for your great feedback. We’re delighted to hear you received top customer service and that the installation was carried out efficiently. We’re also pleased our regular check-ins helped make the experience a positive one.
The Project Solar Team
Project Solar UK
Good information and support
The whole process has been clear and informed. Our only feedback is that we would have liked to explore the option of putting another two panels on our extension, which was not considered when running the figures. While the guys were here and the scaffolding was up, that would have been the best time, rather than us looking into adding more panels at a later date.
May 14, 2026
Reply from Project Solar
Thank you for your feedback. We’re pleased to hear the process was clear and informative throughout. We also appreciate your comments regarding the additional panels and understand why this would have been preferable while the scaffolding was in place. Your feedback is valuable and will help us improve future consultations and system planning.
The Project Solar Team
Project Solar UK
Installation was smooth and the…
Installation was smooth and the engineers were very knowledgeable and explained everything properly. Installed by Matt and Kieran
May 14, 2026
Unprompted review
Reply from Project Solar
Thank you for your kind feedback. We’re pleased to hear your installation went smoothly and that Matt and Kieran provided a knowledgeable service while explaining everything clearly throughout the process.
The Project Solar Team
Project Solar UK
Simon was very helpful and explained…
Simon was very helpful and explained everything that I needed to know
10 out of 10
May 14, 2026
Reply from Project Solar
Thank you for your great feedback. We’re delighted to hear Simon was so helpful and took the time to explain everything clearly for you. We really appreciate the 10 out of 10 rating.
The Project Solar Team
Project Solar UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.