Alawin | Eksklusiv 300% opptil 150 000 KR + 350 GS + Crab Reviews 

Old Android tablet, admittedly, but it runs everything else without complaining. Here the lobby loads at about one image every two seconds, the filter menu opens behind the header, and any live table drops to a still frame within a minute. Support suggested a different device. That is a fair suggestion in one sense, but the site advertises itself as working on any device and it plainly does not.

I only opened the account this month and the first thing that happened was a request for a document I cannot produce, with no explanation of what would be accepted instead.

Reversing a withdrawal is one click, requesting one takes four.

Live dealer section had four tables open on Friday night.

half the banners on the mobile homepage dont fit the screen so you get a headline and no terms link. on a tablet with a cracked screen thats even more fun

Compared with where I used to play, the spending controls here look complete on the settings screen and are not in practice. There is a deposit limit, a loss limit, a session reminder and a time out, which reads well enough. But the deposit limit is per payment method, the loss limit ignores bonus funds, the reminder defaults to off and the time out does not stop marketing. Every one of them has a hole in it.

I have dealt with support at three other sites and this is the first where I cannot find any route that ends at a person able to change something. Chat reads scripts. Email sends the same scripts more slowly. The complaints form generates a reference and then silence. Individually none of it is useless, it is the shape of the whole thing that seems built to absorb a question.

Their terms say an account can be closed at their discretion, which is normal enough and every site has a line like it. What is less normal is that when I asked what would happen to a balance in that situation, three separate agents gave three different answers, and none of them would put any of it in an email. I am not accusing anybody of anything. I simply cannot get a straight answer to a simple question.

I got a reply from someone signing off as the customer care team, opening with an apology for the inconvenience caused by my experience. Four paragraphs, none of which touched the figure I was asking about.

The chat widget drops if you switch tabs on a phone, lost the same conversation three times trying to dig out a screenshot theyd asked me for.

I took a seven day break in April. On day eight there was an email with free spins in it, timed for the morning the break ended, which felt fairly deliberate.

support keeps telling me to clear my cache. ive cleared my cache. different browser, different phone, same problem, and theyre still telling me to clear my cache.

Weekend promo needed a code the email never included.

Two thousand games advertised, maybe two hundred worth opening.

A game crashed mid-spin and came back with the reels somewhere else and my balance £3.20 lower, theres no round history i can check against for that title.

I emailed on the 4th, chased on the 8th, chased on the 12th. The reply on the 15th asked me to describe the issue again, as though the thread underneath it did not exist.

Slots load, live tables buffer, every single evening.

Chat transcript never arrived despite ticking the box for it.