Pro Move Gloucester  Reviews 66

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We hired Tom and the guys to help us move between cities based on a recommendation from a friend. We went for their full packing service and the move. The service was premium! Tom was great at communi... See more

Company replied

Rated 5 out of 5 stars

Tom and Harry moved me from Gloucester to Cornwall last year and I honestly dont think it could have gone any smoother Tom is so professional and calm and made the whole experience so much easier .... See more

Company replied

Rated 5 out of 5 stars

What can I say....A stressful journey with our house sale & buying our new home BUT Tom made the whole process on completion day....stress free! He's efficient, knowledgeable and overall an awesome... See more

Company replied

Rated 5 out of 5 stars

ProMove Glos are a superb moving company. Having been recommended by a friend, from the moment Tom came round to qoute I was left in no doubt but to use their services. Flexible around moving dates ch... See more

Company replied

Company details

  1. Moving Company
  2. Moving and Storage Service

Written by the company

We are a family-run removal company based in Gloucester, dedicated to going the extra mile for our customers. With a stellar reputation backed by 5-star reviews, we provide top-notch service at competitive prices. Our professional packing services range from fragile-only packing to comprehensive full packing. If you prefer to pack yourself, we offer free materials including large, medium, and small boxes, packing paper, bubble wrap, and tape, delivered to your home at your convenience. Need storage? We offer both short-term and long-term solutions. We cover the entire UK, from Land's End to John O'Groats, ensuring your move is seamless. With over 15 years of experience, Pro Move Gloucester is committed to providing exceptional service through our extensive knowledge and expertise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

66 reviews

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Rated 5 out of 5 stars

Tom and the team moved me from…

Tom and the team moved me from Gloucester a year ago to Sussex. They were polite and efficient and very supportive during a very stressful time - as we all know house moves are. I had no hesitation in working with Tom and team again this year to move my long term storage closer to home, now in Sussex. I would recommend the team as a local company in the Gloucestershire area. Here's hoping that I find an equivalent company locally for my next move. Thanks to Tom and the team, great service.

January 15, 2024
Unprompted review
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Reply from Pro Move Gloucester

It was our pleasure Anne. Thank you for you kind words!

Rated 5 out of 5 stars

Excellent house move by ProMove

Excellent house move by ProMove. Tom couldn’t have been more helpful through the whole process. I highly recommend them for a stress free move

January 10, 2024
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Reply from Pro Move Gloucester

Thank you Julie!

Rated 5 out of 5 stars

Pro Move

Pro Move did our house move from Gloucester. Tom and the team were helpful and as accommodating as you could possibly wish for through the whole process. Even though our move on the day was delayed until early evening no extra was charged and all our possessions were carefully handled. Given how stressful moving is you need a removals firm you can trust and I would definitely recommend Pro Move.

January 3, 2024
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Reply from Pro Move Gloucester

Thank you for your kind words Ian, it was our pleasure!

Rated 5 out of 5 stars

Truly amazing company

This company are amazing. If you are moving to or from the Gloucester area, book them! My original removal firm cancelled 3 days before my move. Miraculously when I rang Tom, he said he could help if I moved a day earlier than planned as it was his only free day. Sounds stressful but from the moment I spoke to him, I knew I was in safe hands. On the day, Tom & Connor were truly fantastic - kind, careful, super-efficient & really easy to work with. They went the extra mile both packing & unpacking the van. They worked a long day but were cheerful & helpful throughout. Honestly, I can't rate them highly enough. Thank you Tom & Connor!

December 7, 2023
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Reply from Pro Move Gloucester

Thank you for your kind words Teena. It was our pleasure!

Rated 5 out of 5 stars

Highly recommend Tom

Highly recommend Tom, helped us when we needed a moving date at short notice, turned up on time, and was so efficient, did everything to make the move go as stress free as possible, with small kids running around, we definitely wouldn’t have coped without him.

November 3, 2023
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Reply from Pro Move Gloucester

Thank you Nat, it was my pleasure!

Rated 5 out of 5 stars

Highly recommended !

I’d used Tom for a smaller job several months ago and was so impressed we chose to use Pro Move for our house move from Gloucester to Cheltenham.
I can’t fault anything from start to finish. Tom came round a week before the move with all the packing boxes, tape and bubble wrap that we needed to pack the house.
On moving day everything went smoothly which is all you can ask for. Tom and his team were helpful, friendly and very hard working.
I recommend them to anyone planning on moving anything from a couple of items to a complete house move.
Steve

October 24, 2023
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Reply from Pro Move Gloucester

It was our pleasure Steve, thank you for your kind words

Rated 5 out of 5 stars

GLOUCESTERSHIRE - I thoroughly recommend this company

I cannot recommend this company enough. Totally professional and at the same time personal at a time you want someone to trust. Always astute to your needs and entrusting. Thoroughly recommend them. Thanks guys you were superb!

October 20, 2023
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Reply from Pro Move Gloucester

Thank you Nathan! The team and I appreciate your kind words!

Rated 5 out of 5 stars

What can I say that’s not been said…

What can I say that’s not been said before…. I’m an ex estate agent of 17 years - moving is horrific and stressful and probably one of the most frustrating things we do…. Unless …

You book these guys - the “John’s” are like no other. Smart - both in uniform and attitude. Can do - is an understatement. And to top it all off we had a real giggle. (17 years of moving people - let me tell you that’s a shock!! )

It wasn’t a huge move, but Tom treated us like we had a million pound property. He took ridiculous care of my shabby chic stuff, covering all my treasured possessions carefully. (More carefully than I would have) with side kick Conor - they smilingly moved my oversized furniture round the wonky bends of my tiny cottage.

My stuff is currently residing in storage, and when I find my forever home - i can honestly say - I’ll wait until they have availability to move me.

The beautiful headbands & barbie soundtrack were clearly the highlight… but I’m not sure that’s a standard service. But if you are loathing the idea of moving - it’s worth considering the upgrade. 😃

It’s worth knowing - they aren’t just removal guys. They will do the whole shebang - packing you up - to actually providing storage. It’s not just a 5 ⭐️ it’s a 5 FLAT CAPS from me.

John & John… see you in Devon.

October 14, 2023
Unprompted review
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Reply from Pro Move Gloucester

Thank you Kate, it was our pleasure and we look forward to moving you down to Devon in the Future! We will be sure to keep the headbands and Barbie Girl soundtrack ready for the next part of your move!

Rated 5 out of 5 stars

Easy, Friendly, and Professional

Tom and the guys were brilliant. Tom dealt with all my daft questions and set me at ease and I knew the guys would have it covered. We had the full service and it worked a treat. Easiest house move so far and they make the whole process from quote to settlement simple.

September 27, 2023
Unprompted review
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Reply from Pro Move Gloucester

Thank you for your kind words Jordan, it was our pleasure!

Rated 5 out of 5 stars

Simply the Best

From the off I knew Tom was our man! Having been let down by our arranged removal firm we were left with an additional dilemma adding to the usual stress of moving!

On first speaking to Pro Move, I was filled with reassurance and renewed confidence. Nothing was too much trouble. His crew were excellent always checking and checking again. No mishaps, no breakages and no worries. I would definitely use these guys if we were to ever move again. Tom’s crew were very thorough and very happy - they all knew that this attitude is a must during such stressful times!! We had a lot of laughs along the way!

Excellent company and can’t recommend them highly enough. Well done guys and thank you so much.

August 30, 2023
Unprompted review
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Reply from Pro Move Gloucester

Thank you for your kind words Nydia. It was our pleasure to move you and the team and I wish you all the best in your new home!

Rated 5 out of 5 stars

Best so far!!

We have moved several times ovet the last 15 years and used a range of removal teams!
Top branded removal companies as well as local firms.

We were recommended Tom from by another removal Company for which we were very grateful

Tom fitted us in to his schedule at short notice. He went above a beyond any other company we have used before.

Arriving punctually and keeping in touch with us at every point
Connor who helped on the day was also a great asset to the team.
Polite and very confederate.

Highly recommend getting a quote and using Tom for your moving needs.

Thanks Tom.

August 22, 2023
Unprompted review
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Reply from Pro Move Gloucester

Thank you for your kind words Jacqui. It was our pleasure!

Rated 5 out of 5 stars

Hard working

Hard working despite it being a very hot day, nothing was too much trouble. Polite and friendly, would use again! Thanks Lads!

August 24, 2023
Unprompted review
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Reply from Pro Move Gloucester

Thank you Laura!

Rated 5 out of 5 stars

Thanks to Tom and his crew who stepped…

Thanks to Tom and his crew who stepped in to move me after several different dates and changes . Very polite and extremely hard working . Nothing was too much trouble and very professional.
Great job thank you .

August 15, 2023
Unprompted review
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Reply from Pro Move Gloucester

Thank you for you kind words Kim. It was our pleasure!

Rated 5 out of 5 stars

Very helpful

Great service from Tom, he was very reassuring during my house move and made everything stress free. Nothing was too much trouble, would highly recommend!

August 1, 2023
Unprompted review
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Reply from Pro Move Gloucester

Thank you Leanne, it was a pleasure!

Rated 5 out of 5 stars

Excellent Service

Tom and his team did a great job with my long distance move into multiple locations, storage and then property. Very friendly, efficient and professional. Would certainly recommend.

August 5, 2023
Unprompted review
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Reply from Pro Move Gloucester

Thank you Richard!

Rated 5 out of 5 stars

Definitely five star!

Definitely five star!
It’s so hard to remove a upright piano out from a town house. Tom’s team did great job👍
Quickly and perfect packing service whatever kitchen or kid’s playroom.

July 29, 2023
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Reply from Pro Move Gloucester

Thank you Joan!

Rated 5 out of 5 stars

Recommended

Great friendly team who care about your possessions - can-do, positive attitudes, even when presented with problems. Totally recommended.

July 28, 2023
Unprompted review
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Reply from Pro Move Gloucester

Thank you David, it was our pleasure moving Rex to his new home! Couldn't ask for nicer customers!

Rated 5 out of 5 stars

Tom and his crew were brilliant

Tom and his crew were brilliant. They were friendly and so helpful, putting furniture together, moving it to the correct places. They were careful and very thorough. I would highly recommend using them. Such friendly, polite guys. Thank you .

July 7, 2023
Unprompted review
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Reply from Pro Move Gloucester

Thank you for your kind words David. it was our pleasure to move you!

Rated 5 out of 5 stars

Great service from good people

Tom, and his colleague Nick, provided a fantastic service. Not only fast and efficient but also reassuring and calm to give us confidence and ensure everything ran smoothly.
I particularly appreciated the bed disassemble and reassemble service which meant we knew we’d have somewhere to sleep..!
Great service from good people 👍😁

July 13, 2023
Unprompted review
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Reply from Pro Move Gloucester

Thank you Duncan, we were happy to be of service!

Rated 5 out of 5 stars

The absolute best moving company!

The absolute best moving company!
Tom and his team are professional and polite, and go the extra mile. He put my bed up for me after moving everything in, which was a huge bonus.

Don't go anywhere else these guys are amazing.

June 22, 2023
Unprompted review
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Reply from Pro Move Gloucester

Thank you Theo!

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