Rebecca took care of my insurance policy and was very polite and kind throughout the process. She answered all of my questions and worked hard to find the best quote for me. I truly appreciated her pr... See more
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I was helped by a lovely woman named Kassandra she had a lovely personality & gave me a great quote! Definitely recommending my people to her !
Blanca took care of my policy today, I appreciate her , she was patient, and did everything with the perfect attitude. t
Bianca from the Oroville Branch has excellent customer service and helped me with my insurance. Thank you Bianca!
Company details
- Insurance Agency
- Auto Insurance Agency
- Business Insurance Company
- Financial Consultant
- Home Insurance Agency
- Renter's Insurance Agency
Information provided by various external sources
Pronto Insurance is an insurance service provider based out of South Texas. Since our foundation in 1997, we have been committed to providing high value insurance products with competitive pricing, superior claims handling and excellent customer service. Pronto maintains its strong hold in the insurance market through its captive agencies, independent agents and franchise locations. In 2005, Pronto General Agency, LTD was established to provide better customer service and facilitate our growth. Pronto’s agencies can be found across Texas.
Contact info
P.O. Drawer 3267, 78523-3267, Brownsville, United States
- prontoinsurance.com
4.6
Excellent
3K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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I Love being with Pronto insurance
I Love being with Pronto insurance. They give me exactly what I want at the cheapest price possible. I will never go to anyone else for insurance and I tell all my friends and family to go to them as well. Professional, Quick A+ service.
March 10, 2026
Pleased.
Pleased overall with the process, and the final premium price was the same as the initial quote without any adverse adjustment/s.
March 7, 2026
Gera is the Best
Gera was familiar with all the product lines and has helped me on my last two trucks. Last time I only required liability insurance but this time I needed full coverage and Gera searched and found a better rate from the time I went in for a quote to the time I came back in the afternoon I found I had saved some money. This is a top-notch employee who works to find savings for all customers. I'll definitely go back and recommend Gera to my family and friends.
February 19, 2026
Unprompted review
It was quick and easy
February 27, 2026
Fast and easy
February 23, 2026
Easy to start policy
February 23, 2026
Easy to use online service
February 19, 2026
Goog i love that
January 28, 2026
January Policy
Everything was proceeded and purchasing my vehicle insurance was quick.
January 15, 2026
You can do it online without anyone helping it’s very easy
Cheapest insurance ive gotten
January 3, 2026
Payment applied to wrong policy
Payment applied to wrong policy. Twice!
I spent an hour and 30 mins waiting for all voids and reversals to take place. after my proof of insurance was issued and policy was “active” I got a call 7 minutes before closing advising my policy had to be reopened and premium increased. Root cause. Misapplied payment and now I am penalized by having to to pay a higher premium. I will be transferring this policy as well to another insurance.
December 31, 2025
El Paso
El Paso, Texas - Pasaino Street location - I have been trying to get a quote from this company for months for home insurance. After satisfying the requirements they asked for, I called back after one month as a follow-up, and the associate named Brenda kept telling me she would call me back, but she never would call me back. I was persistent, so she then resorted to telling me she'll call me right back and then hanging up. After the third time, I decided to just let the issue go.
I'm so disappointed. The perception is that Pronto Insurance is a low-rate, substandard insurance company.
December 10, 2025
Unprompted review
Amy is epic!!!…
Let's just say Amy made the whole process painless easy and quick. After dealing with a few other places, Amy stepped up the day before Thanksgiving and made my day. She defnatly A keeper!!
November 26, 2025
Unprompted review
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