ProofreadingPal Reviews 2,278

Reply from ProofreadingPal

Mar 30, 2026

Hi Drazen,

Thanks for leaving ProofreadingPal a five-star review! All our proofreaders are native English speakers, and they have all passed a test to work for us. Many have either a master’s or PhD in English. We look forward to continuing to work with you and providing consistent quality in the years to come!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Mar 30, 2026

Hi Ayman,

Thank you for trusting ProofreadingPal with your master's thesis! We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. We look forward to working with you again in the future!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Mar 9, 2026

Hi Dr. Mahmoud,

Thank you for your recent order with ProofreadingPal. ProofreadingPal offers a 100% satisfaction guarantee, and we are grateful for every opportunity to help customers like you.

We reached out to you over email about your concerns with inconsistent use of articles, verb tenses, prepositions, and occasional awkward phrasing. We asked for some specific examples to help guide our investigation into what went wrong, but we still have not received a response.

Please answer the email we sent on March 3, 2026, so that we can further investigate the issue. We look forward to hearing back from you!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Mar 9, 2026

Thank you for your recent order #17851. We are sorry to hear that you were unsatisfied with our service. We take these matters very seriously at ProofreadingPal, and we tried to reach out to you over email. We still have not received a response with specific examples of spelling or grammar errors either left or introduced into your document by the proofreader.

Approximately 441 of the changes made do not pertain to the phrases “we will…” or “in the proposed…”. We have personally gone through your proofread document and found that most of the changes were made for anthropomorphism, active voice, and Vancouver citation and formatting. The proofreader has also made many edits in accordance with UK English, and they have consulted the Cambridge dictionary while doing so, as noted in their comment for “towards” on page 2 of your document.

We want to assure you of the high-quality editing the proofreader has applied to your document. The editor made 219 insertions, 226 deletions, 1 formatting change, and 43 comments. This comes to a total of 489 revisions. This, in turn, comes out to 1 edit every 10 words. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the proofreader has done a thorough job fixing hundreds of errors.

We look forward to hearing back from you.

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Feb 23, 2026

Hi Nina,

Thanks for leaving ProofreadingPal a five-star review! ProofreadingPal offers a 100% satisfaction guarantee, and we are grateful for every opportunity to help customers like you. We look forward to working with you again soon!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Jan 10, 2026

Hi Donald,

Thanks for leaving ProofreadingPal a five-star review! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. We look forward to the chance to work with you again in the future!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Jan 10, 2026

Hi Ahmed,

Thank you for trusting ProofreadingPal with your research! Throughout our 15 years of proofreading and editing, we’ve found that our customers consistently appreciate the proofreaders’ helpful comments and suggestions. We look forward to continuing to work with you and providing consistent quality in the years to come!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Jan 10, 2026

Hi Conrad,

Thank you for recommending ProofreadingPal. We're pleased to hear that you've been consistently happy with our proofreading and editing services in the 10 years you've been a ProofreadingPal customer. We look forward to continuing to work with you in the years to come!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Updated Jan 10, 2026

Hi Anita,

Thanks for leaving ProofreadingPal a five-star review! We're happy to hear you had a positive experience with ProofreadingPal's professional proofreading and editing service. We look forward to continuing to work with you and providing consistent quality in the years to come!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Jan 10, 2026

Hi Rod,

Thank you for trusting ProofreadingPal with your picture book!
ProofreadingPal offers a 100% satisfaction guarantee, and we are grateful for every opportunity to help customers like you. We look forward to working with you again in the future!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Dec 15, 2025

Hi Rogelio,

Thank you for trusting ProofreadingPal with your journal article! We're happy to hear you had a positive experience with ProofreadingPal's professional proofreading and editing service. We look forward to the opportunity to work with you again in the future!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Dec 15, 2025

Hi Sung Eun,

Thanks for returning to ProofreadingPal! ProofreadingPal offers a 100% satisfaction guarantee, and we are grateful for every opportunity to help customers like you. We look forward to working with you again soon!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Dec 5, 2025

Hi Danise,

Thanks for returning to ProofreadingPal! We're pleased to hear that you've been consistently happy with our proofreading and editing services in the nine years you've been a ProofreadingPal customer. We look forward to continuing to work with you and providing consistent quality in the years to come!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Dec 5, 2025

Hi Philip,

Thanks for leaving ProofreadingPal a five-star review and this constructive feedback! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. We look forward to the chance to work with you again in the future!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Dec 5, 2025

Hi Joe,

Thank you for trusting ProofreadingPal with your short story collection! We're pleased to hear that you've been consistently happy with our proofreading and editing services in the 6 years you've been a ProofreadingPal customer. We look forward to the opportunity to work with you again in the future!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Dec 5, 2025

Hi Brian,

Thank you for recommending ProofreadingPal! ProofreadingPal’s live customer service works every single day to meet our customers’ needs. We prioritize proactive communication to ensure our customers receive the best possible service. We look forward to continuing to work with you and providing consistent quality in the years to come!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Dec 5, 2025

Hi David,

Thank you for your recent order and for taking the time to leave ProofreadingPal this kind review! ProofreadingPal offers a 100% satisfaction guarantee, and we are grateful for every opportunity to help customers like you. We appreciate your consistent business over the past 8 years!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Dec 15, 2025

Hi Vincent,

Thank you for your recent order and for taking the time to leave ProofreadingPal this review. We have attempted to contact you via email. We still have not heard back, nor have we received any specific examples of spelling or grammar errors left in or introduced into your document by the proofreader. After our internal investigation, we’ve found the editor made 218 insertions, 209 deletions, and 55 comments. This comes to a total of 482 revisions. This, in turn, comes out to 1 edit every 13.9 words. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the proofreader has done a thorough job fixing hundreds of errors.

We look forward to hearing back so we can investigate this matter further. Please let us know if you have any other questions or concerns. We appreciate your business.

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Dec 15, 2025

Hi Samuel,

Thank you for recommending ProofreadingPal. Referrals like yours enable ProofreadingPal to continue to grow and expand the services we offer. We look forward to the chance to work with you again in the future!

Thanks,
Alicia and the ProofreadingPal team

Reply from ProofreadingPal

Dec 5, 2025

Hi Helgi,

Thank you for trusting ProofreadingPal with your PhD dissertation! We’re happy to hear that our service was easy for you to use and that our communication was quick and professional. We look forward to the opportunity to work with you again in the future!

Thanks,
Alicia and the ProofreadingPal team