Property Solvers Reviews 144

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive approach throughout the process. Many highlight the exceptional customer service, noting the clear communication, quick response times, and the team's dedication to keeping them informed at every stage. People appreciate the stress-free and efficient service, often recommending the company for its trustworthy and reliable nature. However, some customers expressed dissatisfaction with the pricing, citing instances where initial offers significantly decreased or were perceived as too low. A few other people also felt that the service was unprofessional or frustrating at times, though these concerns were sometimes addressed by the company's director.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Many reviewers praise the professionalism and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professionalism and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the... See more

Customer communications

People report positive experiences with contact. Customers consistently praise the regular and clear... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers found the fees reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed to sell fast in order to avoid missing a property I lost out on a few years ago. Came across Property Solvers who marketed my property on line and wow are they good sold in four days at grea... See more

Company replied

Rated 5 out of 5 stars

I contacted Property Solvers when my mother went into a nursing home, we thought we'd have to sell her flat to fund the fees, and we discovered that she'd never renewed the lease. Jacob was very helpf... See more

Rated 5 out of 5 stars

The company doesnt make false promises or change but be open with you regarding the offer of sale of your property if private sale or auction. It finds your investors and helps you. Jacob was exceptio... See more

Company replied

Rated 5 out of 5 stars

I have worked with Property Solvers for many years and they are always straight-talking, trustworthy, and reliable. Ruban and James know the property market inside out and always explain the options... See more

Company replied


Company details

  1. Property Management Company
  2. Auction House

Written by the company

Sell house fast (for cash) experts with over 20 years experience, regulated auctioneers and market-leading quick estate agents. Contact us 24/7 for a FREE valuation and quote that works best for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

144 reviews

5-star
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1-star

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Rated 5 out of 5 stars

First class service from property…

First class service from property solvers from first contact to completion of sale communication is always good, and any questions always answered promptly unlike so many other companies these days. I dealt with Ruban and Michael who were both very helpful. I would have no hesitation in recommending Property Solvers to anyone, I will be using them again into the new year 10/10

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

Needed to sell fast in order to avoid missing a property I lost out on a few years ago.
Came across Property Solvers who marketed my property on line and wow are they good sold in four days at great price.
The conveyancing was overseen by Michael who was truly wonderful throughout the process . Thankyou to all the team for their assistance and support especially during a protracted conveyancing proces.Now settling in to new home. Highly recommend.

December 5, 2025
Unprompted review
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Reply from Property Solvers

Thanks so much Maria - your feedback really is appreciated.

Best regards,
Ruban Selvanayagam (Co-Director) - Property Solvers

Rated 5 out of 5 stars

Smooth selling experience

Smooth selling experience. Well organised and quick at setting up marketing and viewing activity. Communication always good and very responsive. Found a suitable buyer above asking price within a very short time. Can certainly recommend

November 27, 2025
Unprompted review
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Reply from Property Solvers

Many thanks Kevin, wishing you all the best.

Ruban Selvanayagam (Co-Director) - Property Solvers

Rated 4 out of 5 stars

Completely undervalued my Property

Fast response and friendly. I did have an initial issue where my property was undervalued. However, this was outside their normal procedures. They were very responsive and resolved my issues.

They were very knowledgeable and helpful and truly believe that they were helping me rather than just trying to make money.

November 24, 2025
Unprompted review
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Reply from Property Solvers

Thanks for taking my call and I sincerely apologise for the misunderstanding. It's a great looking property and I feel confident that you'll get a decent offer soon.

You have my direct line now - please don't hesitate to contact me anytime.

All the best with the sale.
Ruban Selvanayagam - Co-Director, Property Solvers

Rated 5 out of 5 stars

The service I received was exceptional

The service I received was exceptional - my contact, Jacob was always able to assist me through the process of selling my property to their company. He was very prompt in replying to any queries I had and he had a warm, understanding manner. The process from start to finish was very professional - from arranging a viewing by a local agent, giving a prompt valuation on day one to the Completion day, every process was actioned efficiently. I also even had occasional Director access if I required it, making this company very approachable. They have an excellent understanding of their customers needs during such a stressful period - making the whole process far more manageable.

October 20, 2025
Unprompted review
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Reply from Property Solvers

Thanks so much for your kind words, Alison.

I'll be sure to pass them on to the team.

Best wishes,
Ruban Selvanayagam (Property Solvers)

Rated 5 out of 5 stars

Amended Review .

Amended Review .

I initially had a disappointing experience with incorrect information. However, after raising the issue, the Director personally reached out to me. They took the time to explain everything clearly and offered genuine, professional advice.

While my initial experience wasn’t great, I do appreciate the Director’s effort to make things right and address my concerns. That follow-up made a big difference in how I view the company.

October 16, 2025
Unprompted review
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Reply from Property Solvers

Thanks so much, Sophie - we really appreciate. Please feel free to get back in touch whenever you need.

Ruban Selvanayagam - Property Solvers

Rated 5 out of 5 stars

Great service

Great service

September 10, 2025
Unprompted review
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Reply from Property Solvers

Thanks Leo. Thanks for choosing us and wishing you all the best.

Ruban Selvanayagam - Property Solvers

Rated 5 out of 5 stars

Very helpful

I decided not to use the services of Property Solvers, but only because they gave me really helpful and honest advice! Definitely worth a call if only to get an honest opinion!

September 17, 2025
Unprompted review
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Reply from Property Solvers

Thanks Teresa - please do feel free if you need any further advice or would like one of free House Valuation Reports.

Best wishes,
Ruban Selvanayagam

Rated 5 out of 5 stars

Property solvers were a great company…

Property solvers were a great company to deal with. Always got back to me with answers when needed and were upfront with information. They kept their word which is especially important to me. I would recommend this company if you need a quick sale.

August 13, 2025
Unprompted review
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Reply from Property Solvers

Thanks Dawn - appreciate your kind words 🙏

Rated 5 out of 5 stars

A Fast, Fair and Honest Service

I have worked with Property Solvers for many years and they are always straight-talking, trustworthy, and reliable. Ruban and James know the property market inside out and always explain the options clearly.

Unlike other companies, the price they agree is the price they pay – no messing around. I have seen them complete quickly and with total professionalism. If you want a fast, fair sale with people who treat you with respect and understanding, I highly recommend Property Solvers.

August 27, 2025
Unprompted review
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Reply from Property Solvers

Thanks a lot Ed, much appreciated 🙏

Rated 5 out of 5 stars

Thank you very much

The team never gave up. Selling my father's flat was a long and complicated process but Ruban, Michael and the team kept going and communicated all the way through with me. They really did solve a property problem.

August 22, 2025
Unprompted review
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Reply from Property Solvers

Thanks so much Catherine - we really appreciate your kind words.

Ruban Selvanayagam - Co-Director, Property Solvers

Rated 5 out of 5 stars

Appreciate the advice and report…

Appreciate the advice and report Michael sent over. Won't be using your services this time but your insights have been really useful.

August 18, 2025
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Reply from Property Solvers

Thank you Syed - glad we could help. Please don't hesitate to reach out if we can assist in any way in the future.

Ruban Selvanayagam - Property Solvers

Rated 5 out of 5 stars

Fantastic support

Ruban was very helpful in providing advice on how to best sell my property. He telephoned me each week to see if there was any more the business could do for me. It is refreshing to have a company who are not sales driven, but listen to what the customer wants and provide genuine support to navigate what is such a minefield in selling a property, Highly recommended. Jonathan

July 12, 2025
Unprompted review
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Reply from Property Solvers

Thanks so much for the review Jonathan!

Rated 5 out of 5 stars

They were professional

They were professional, helpful and very informative. They took the rime to listen and they understand your property. Gabe a fair offer on a cash purchase or going to auction

July 24, 2025
Unprompted review
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Reply from Property Solvers

Thanks a lot Jason - we very much appreciate your comments...

Rated 4 out of 5 stars

Misleading

Contacted a few of these companies, they were all offering around 190-200k. Property Solvers tried to tell me that the house was over valued by around 30k by all three estate agents I'd had out and that they could only offer 150k, or 170 at auction. Waste of time, and either untrustworthy or uneducated, not sure which.
They also spammed me with daily emails requesting a review. I wouldn't have bothered leaving one otherwise.

Edited to add: the company reached out to me and looked into what happened. Apparently the person I dealt with had only been there a few weeks so the problems arose from a lack of experience. They were quite helpful and were eager to find and resolve the problem. They are now revising their training, so problems like this shouldn't happen in future. I was quite impressed with their response.

August 5, 2025
Unprompted review
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Reply from Property Solvers

Hi Laura,

Thanks for taking my call just now, and I apologise for the misunderstanding regarding the size of your property.

The EPC data points to 77m2 (which is what we used to compare with other properties within the vicinity of yours) and we didn't realise that you had extension work done. This would, of course, increase our estimated valuation to higher than what we presented to you.

I will be speaking to my colleagues about this.

Please feel free to drop me an email if there's anything I can do to help, and wish you all the best with the sale.

Kind regards,
Ruban Selvanayagam - Co-Director, Property Solvers

Rated 5 out of 5 stars

Property Solvers were extremely fast…

Property Solvers were extremely fast and efficient at responding to my enquiry. They were knowledgeable about the local market and offered valuable advice to help me deal with the situation I was faced with. Although I didn’t end up using their services (my circumstances changed) I would recommend to others contacting property solvers if you want a quick sale of your property.

July 24, 2025
Unprompted review
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Reply from Property Solvers

Thanks so much for the positive review 🙏

Rated 3 out of 5 stars

Insulting offer

My first experience with Property Solvers.com was disappointing. After a detailed discussion, I was told my property was worth £170,000. However, the follow-up email offered £120,000 for a quick sale or £140,000 at auction — a figure that would mean losing over £100,000. I felt misled at the time and wouldn’t have recommended them.

Update:
I later spoke with the Director, who took the time to explain how their valuations were calculated. He was polite, courteous, and even assisted me with a capital gains tax query. As a result, I’ve updated this to a 3-star review.

July 2, 2025
Unprompted review
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Reply from Property Solvers

Hi Stephen - good speaking with you the other day.

We do encourage our consultants to always make offers for both our fast cash sales and auction services - however, given that you specifically stated that you did not want to hear of a below market value proice, it shouldn't have been done on this occasion. I'm nonetheless pleased that you broadly agreed with our estimation of what the house is worth once your tenant moves out.

I'm sorry for what transpired here. Wishing you all the best with getting vacant possession of your rental property and, as per my email, please feel free to contact me directly if there's anything I can assist with.

Many thanks,
Ruban Selvanayagam (Co Director)

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