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Company details
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ProProfs Knowledge Base is built to run your customer help center and internal knowledge base in one place, powered by AI to help organizations create, manage, and deliver help content for both audiences without switching tools. Trusted by businesses worldwide, this unified workspace allows teams to easily build public self-service portals, product documentation, secure internal wikis, SOPs, and employee onboarding resources that drastically reduce support ticket volume. At the core of the platform is the AI Knowledge Brain, an advanced engine that continuously learns from your existing documentation and videos to power an intelligent AI Writer, an instant-answer AI Search Assistant, automated multi-language translation, and smart insights that flag knowledge gaps. Complete with modern, enterprise-grade features like a user-friendly editor, fully customizable branding, robust user permissions, and secure SSO/SAML support, ProProfs brings everything together to eliminate scattered company information and deliver a seamless help experience.
Contact info
United States
- (855)776-7763
- support@proprofs.com
- proprofskb.com
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