When I finally got a rep on the phone, a bad experience became good. Laura was professional, knowledgeable and pleasant. The actual process of getting a rep on the phone was TERRIBLE! For more than a... See more
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Review summary
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What people talk about most
Based on these reviews
PropStream has been a game changer for me here in Mississippi, a non-disclosure state. Even without holding a real estate license, I’ve been able to access the data I need to research properties, ana... See more
Company replied
Great host. Did an amazing job of presenting the PropStream platform. I'm definitely coming back for more webinar content.Thank you so much, sir!
Company replied
Gary - he is a genius. Patient, practically begging me to call back if I have any questions or concerns about operating the platform. Either I am going to the wrong places or using the services, but... See more
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Company details
About Propstream
Written by the company
PropStream®, a Stewart Company, is the leader in nationwide multi-sourced data aggregation. It allows real estate professionals to generate off-market leads, run comparables, and start marketing campaigns on one convenient platform—making it the ultimate lead-generation powerhouse and eliminating the need for multiple subscriptions and endless browser tabs.
History of PropStream
In business since 2006, PropStream has the most in-depth data for over 160 million properties nationwide, multi-sourced from local MLSs and public records. New enhancements (PropStream Intelligence) utilize the power of Predictive Real Estate Data to pave the way for new features, proprietary AI predictive analytics, and thousands of filtering combinations (including 20 Lead Lists).
PropStream helps real estate professionals find the best off-market leads and market to them in the least amount of time, allowing them to foster growth and development within their communities while maintaining a dynamic and prosperous real estate business.
PropStream Features
While PropStream is a vital tool for real estate investors and agents, nearly any professional in the industry (e.g., lenders, contractors, property managers, appraisers) can use its vast datasets and capabilities to study market trends, find leads, and build stronger business models. In a complex and ever-changing real estate market, professionals need a reliable tool with the most up-to-date insights and modern capabilities to maintain an edge against the competition.
With these vast capabilities can come a learning curve without the proper educational resources. Because of this, PropStream offers exceptional customer support and a free Academy full of courses that help users not only master PropStream but stay vigilant within the current market. This ensures that PropStream users know how, where, and when to find the best opportunities—long before competitors have scratched the surface of your treasure trove of hidden inventory.
As a real estate professional, you don’t have to choose between business success and making a difference in the lives of those in need—PropStream empowers you with the tools and data needed to accomplish both of these goals, either from your desktop or the palm of your hand.
Learn More!
PropStream’s Latest: Free Skip Tracing, New Pricing Tiers, Lead Automator, & More Savings!
PropStream has launched a major update that makes our industry-leading data platform more flexible, powerful, and affordable than ever!
Here’s what’s changing with this update:
1. We're introducing three new pricing plan tiers—Essentials, Pro, and Elite—designed to give you more customization for your unique business size and tremendous savings.
2. Free skip tracing on select plans. Your 3 New Plan Options: Essentials, Pro, and Elite.
3. “List Automator” is now “Lead Automator”—with a new name and improved performance. Users will enjoy faster speeds, greater accuracy, and an even smoother lead automation experience.
4. You can now import contacts for free without using Lead Automator.
5. The number of saves and exports on all base plans will automatically increase from 10,000 to 25,000. More saves mean more leads!
Contact info
26457 Rancho Parkway South, 92630, Lake Forest, United States
- 8772049040
- support@propstream.com
- propstream.com
Start Your FREE 7-day Trial!
4.1
Great
235 reviews
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent presentation on PropStream Mobile app
Ariana did really well with the presentation on the mobile app version. Very informative.
January 16, 2026
Unprompted review
Reply from Propstream
Thank you so much, Ron! We’re so thrilled to hear Ariana did an excellent job during our live webinar. We will pass on your amazing feedback!
Reply from Propstream
Hi Antwon, thank you for bringing this to our attention. We’re truly sorry to hear your experience with PropStream hasn’t met expectations.
We’d really like the opportunity to understand what happened and make things right, but your review didn’t include much detail. If you’re open to it, could you share more about what led to the 1-star rating and what issues you ran into? Our team is here to help and we want to make sure this gets resolved.
Thank you again, we appreciate your time and feedback.
Reply from Propstream
Thank you so much, Omayra for your kind words and amazing feedback! Wishing you continued great success!
The representative was very meticulous…
The representative was very meticulous and looking at the questions I had, very knowledgeable
November 26, 2025
Unprompted review
Reply from Propstream
Thank you so much for sharing your experience, Johnny! We’re thrilled to hear that our representative was able to provide knowledgeable and thorough support for your questions. We’ll be sure to pass along your wonderful feedback to the team!
Greatest Real Estate Data App Ever
Greatest real data app ever. Has all the details and data in one location.
November 24, 2025
Unprompted review
Reply from Propstream
Thank you, Harold! We're thrilled to hear PropStream has become your go-to spot for the data you need. It means a lot to know we're helping make your workflow easier. We will pass along your amazing feedback!
customer service/billing were both…
customer service/billing were both helpful and patient in walking me thru the process in solving my difficulty in navigating the system...excellent !!!
November 19, 2025
Unprompted review
Reply from Propstream
Thank you, Lucila! We’re really happy to hear that our Customer Service and Billing teams were able to guide you through everything with patience and care. We know navigating new tools can feel overwhelming, so it means a lot that you felt supported every step of the way. We appreciate you taking the time to share your experience and we will pass along your amazing feedback!
Tech Support was helpful and friendly
It was quick to respond, even on a Sunday morning
November 16, 2025
Reply from Propstream
Hi Claudia! We’re so glad to hear our tech support team was helpful and quick to assist. Thank you for sharing your experience, and we’re always happy to assist!
The representative treated me with…
The representative treated me with courtesy and professionalism. I always recommend Propstream since the information is very accurate and helpful in our business. The system is user friendly and it is always improving.
October 21, 2025
Reply from Propstream
Thank you so much, Alicia! We’re thrilled to hear you’ve had such a positive experience. We truly appreciate you and are glad our software continues to support your business! We will pass along your incredible feedback!
1aPLUS 1APLUS HE WAS VERY GOOOD
October 23, 2025
Unprompted review
Reply from Propstream
Thank you so much for your kind words! We will pass on your great feedback!
O love it here
October 22, 2025
Reply from Propstream
We apprecaite your amazing review, Malik! Thank you for your support and we wish you continued success!
They are essential if you are going to…
They are essential if you are going to become a real estate investor. Their information is invaluable and they will overload you with it. They are very pricey but you actually get what you pay for. I would use them again easily.
May 7, 2025
Reply from Propstream
Thank you so much, KD! We’re thrilled to hear that you find PropStream essential and valuable for your real estate investing journey. We truly appreciate your trust and support and we’re glad to know you’d choose us again!
Reply from Propstream
Thank you Rick! We appreciate your amazing review and kind words! Wishing you continued success!
Customer service is still a thing😊
Service is nationwide and customer care has real people answering the phones 😊
October 3, 2025
Unprompted review
Reply from Propstream
Thanks so much, Demarko for your wonderful review! We’re thrilled to hear you appreciate our customer service! We will pass on your great feedback!
Great Customer Service!
October 3, 2025
Reply from Propstream
Thank you so much James for your amazing review!! We will pass on your great feedback.
I'm locked out of my account
I'm locked out of my account. I called in to get help, and it seemed as though the person that was helping was condescending and rude.
October 2, 2025
Reply from Propstream
Hi Law, thank you for sharing your experience with us. We’re so sorry this happened, that’s not how we want anyone to feel when reaching out for help. We’ll be speaking with our customer support team to make sure this doesn’t happen again. We really appreciate you bringing this to our attention and giving us the chance to do better.
Poor Service, Unreliable Features, and No Refunds
Part of the reason why I signed up for PropStream because of the landing page feature and the option to skip trace leads. Unfortunately, both have been a disappointment.
The landing page feature has not worked for nearly two weeks, failing to deliver the contact information it is supposed to capture. Despite a support ticket being created and initially being told it'd get resolved in a few days, I’ve only received the runaround and no resolution, going on two weeks.
I also paid extra for the list automation which is supposed to include skip tracing (which is why I paid extra). The data quality was extremely poor — many bad numbers and unusable leads.
When I requested a refund, PropStream refused, citing “usage.” This is not a usage issue — it’s a performance failure. Their system did not deliver what I paid for, yet they are unwilling to stand behind their product.
I’ve worked with many platforms in real estate and mortgage, and I expect hiccups from time to time. But when a company fails to deliver core features and refuses to make it right, that’s a serious red flag.
If you’re considering PropStream, be cautious. Don’t expect responsive support or accountability if their tools don’t work as advertised.
October 1, 2025
Unprompted review
Reply from Propstream
Update (8/7) - Thank you for sharing your experience with us, Chet. We appreciate you providing your contact information through our TrustPilot request, which allowed us to locate your account. We’d like to update you that your concern has been escalated to our development team and is being treated as a high priority. Our team will be reaching out directly to ensure you get the support you need. We truly appreciate your patience and the opportunity to make this right for you.
I have had a great experience with…
I have had a great experience with PropStream. It has very good information for anyone working in Real Estate. It will make your life so much easier. They have a 7 day free trial try it you will not be disappointed.
September 17, 2025
Reply from Propstream
Thank you, Veronica! We’re so glad our software has been a valuable tool in making your real estate work easier. We appreciate your amazing review!
I'm very familiar with this application…
I'm very familiar with this application and I love it. Since I started using it till nowadays, the improvements, quality of the information and data that now we obtain is simply what I'm looking for when I pay for a service.
100% recommend.
September 17, 2025
Reply from Propstream
Thank you so much, Cesar! We’re thrilled to hear you’ve enjoyed the improvements and the quality of information our software provides. We wish you continued success!!
So much good information
So much good information without understanding the industry you could find out a lot of information due diligence for properties - or you coul dget lost in all of it.
September 15, 2025
Reply from Propstream
Thank you, Claire for your great review! We’re glad you’re finding valuable information and we’re always working to make our software even more user friendly.
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