Great price for an item that was hard to get. Good dispatch and posting times. When they have a sale, it’s a proper one with great discounts. I’d not come across this company before and it’s always a... See more
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I can't recommend Protech enough. Royal Mail left my parcel of 3 Magic Pre-Release kits out in the rain and they got ruined, and the staff at Protech went above and beyond to get compensation for... See more
Great getaway and safe place for anyone wanting table top gaming/card games and even RC parts. Literally Aladdins cave of collectables. A* seller and a youth of knowledge no matter what your thing is!... See more
Prices for the products were great so was the packaging and shopping. However an item was removed from my order after I paid for it and I wasn't refunded the amount. I don't mind a product was removed... See more
Company details
Written by the company
Hi there we are Pro Tech Games, We are a Family run Hobby Specialist and Gaming Venue Located in Stockton On Tees
Contact info
7 Marston Court, TS182PN, Stockton on Tees, United Kingdom
- 01642 051152
- support@protechgames.co.uk
- protechgames.co.uk
4.3
Excellent
109 reviews
Hasn’t replied to negative reviews
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The package never arrived
The package never arrived. Left message on website asking for update four days ago with no reply
October 6, 2024
Misadvertising stock levels, poor communication.
Advertised that an item was in stock that wasn't. Didn't respond to emails sent to their support email address. Took them over three weeks to tell me they couldn't fulfil the order, after which time the item was unavailable anywhere else.
September 29, 2024
Brilliant customer service
Brilliant customer service. Went the extra mile making sure everything was good with my order.
September 29, 2024
Generally a great shop with a great…
Generally a great shop with a great selection of games and space available to play too. Staff are very helpful and will order stuff in for you if they are able. Actively expanding their space too!
September 22, 2024
Pro Techys
Brilliant customer service, staff super friendly to deal with. Great stock of all types of things. Friendly place to visit and everybody is helpful!
September 15, 2024
Unprompted review
I have been multiple times since!
I have been multiple times since, warm and loving environment and staff that will go the extra mile for you.
March 12, 2024
Unprompted review
Great place, friendly staff and very knowledgeable!
Great getaway and safe place for anyone wanting table top gaming/card games and even RC parts. Literally Aladdins cave of collectables. A* seller and a youth of knowledge no matter what your thing is! Always happy to help 🙏 highly recommend
September 20, 2024
Unprompted review
BUYER BEWARE
BUYER BEWARE: I ordered several products from this website, all of which turned out to be wrong when they arrived. I gave them an email to say my order was wrong and that I’d like a refund or the correct items sent to me. They replied saying that it had been an error on the website and they didn’t have the items I had ordered in stock. I had to pay to return the items and fight tooth and nail to get a refund, a lot of emails exchanged over something which was completely their error. They then claimed the package hadn’t arrived. When I checked the tracking it turned out they’d had it for 6 days. After postponing my refund for ages, I finally received one, although I’m still down the money it cost me to return. Worst customer service I’ve ever experienced.
June 20, 2022
Unprompted review
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