My car has been in the garage for over 5 weeks awaiting to have a repair approved. I have written 3 emails, made numerous phone calls and sent a recorded delivery letter to their MD. Still no response... See more
Company replied
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See what reviewers are saying
brilliant service and massive thank you to Soloman who helped me so much after nightmare with other warranty companies misleading and miss selling their products. He was knowledgeable and very patient... See more
Company replied
I spoke to both Andrew and Dylan. I was very disappointed to hear from Andrew that a considerable repair bill, for work done on 19/06/2023, at a recognised Ford Dealer Garage (Allen Ford, Ketteri... See more
Company replied
I was undecided about which company to go with So I looked at quite a few warranty options and this one came up with everything I was looking for,at a competitive price, and very easy to understa... See more
Company replied
Company details
About Protect4Sure
Written by the company
Protect4Sure
The UK's Car Warranty Specialist
Every Protect4Sure policy is Fully Insured, FSCS Protected and provides cover for cars up to 10 years old or 100,000 miles.
Quick Easy Quotes
We've designed our website to allow you to complete your quote in as little as 30 seconds by following 3 simple steps!
Enter your registration number
Fill in some basic personal info
and select one of our plans.
Personal Customer Service
While our website is packed with information to help Protect4Sure policyholders check cover meets their needs, our UK based consultants are also on hand via e-mail, chat or telephone, to provide personal service when needed. Our goal is to make every aspect of your experience a positive one.
Service When You Need It Most
The true test of any warranty is how well it handles claims and Protect4Sure has appointed AutoProtect (MBI) Limited to ensure claims are handled swiftly, in the best way possible, by qualified and experienced professionals.
Combining efficiency and support when you need it most, the claims service is delivered by a large number of small teams who present a genuine ‘human face’ to our policyholders.
Equipped to settle approved claims directly with the repairer within 24 hours, claims managers are qualified vehicle engineers or have worked within the parts and service departments of dealerships.
Protect4Sure is a trading style of Future 45 Limited
COMPANY REGISTRATION No. 5407413
DATA PROTECTION REGISTER No. Z933878X
FINANCIAL CONDUCT AUTHORITY (FCA) No. 461102
Contact info
Warwick House, CM19 5DY, Essex, United Kingdom
- 0208 404 0004
- email@protect4sure.co.uk
- protect4sure.co.uk
3.8
Great
80 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Easy to read policy and conditions
Easy to read policy and conditions. Easy to set up and a great price.
February 28, 2023
Reply from Protect4Sure
Good afternoon,
Thank you for your feedback and for choosing Protect4 Sure. Whilst our policies are incredibly affordable, as an FCA Regulated provider of Insurance products, you have the assurance you’re dealing with a genuine and compliant company. Please be assured the price of our policies is not achieved through sacrificing the quality of protection. We simply avoid advertising costs and provide our insured protection directly to our customers.
As we’re an on-line provider, we work hard to deliver great service and constantly update our web site to ensure policy information is clear and the quote and purchase journey is fast and easily navigated.
Thank you once again for choosing Protect4 Sure, it’s greatly appreciated.
very easy site to navigate
February 16, 2023
Reply from Protect4Sure
Good morning,
Thank you for your 5-star review and for choosing Protect4Sure to insure your car.
As we’re an on-line provider, we work hard to deliver great service and constantly update our web site to ensure policy information is clear and the quote and purchase journey is fast and easily navigated.
We hope you continue to enjoy trouble free motoring, however, should you need to claim, your experience will show the true value of our products. Paid claim reviews are typically posted on the claims administrator’s Trustpilot profile, rated excellent with over 7000 reviews.
Many thanks again for such a positive review, it’s always greatly appreciated.
Nice easy and reasonably priced
February 15, 2023
Reply from Protect4Sure
Good morning,
Thank you for your feedback and for choosing Protect4 Sure. Whilst our policies are incredibly affordable, as an FCA Regulated provider of Insurance products, you have the assurance you’re dealing with a genuine and compliant company. Please be assured the price of our policies is not achieved through sacrificing the quality of protection. We simply avoid advertising costs and provide our insured protection directly to our customers.
As we’re an on-line provider, we work hard to deliver great service and constantly update our web site to ensure policy information is clear and the quote and purchase journey is fast and easily navigated.
Thank you once again for choosing Protect4 Sure, it’s greatly appreciated.
Reply from Protect4Sure
Good morning,
Thank you for your feedback and for choosing Protect4 Sure. Whilst our policies are incredibly affordable, as an FCA Regulated provider of Insurance products, you have the assurance you’re dealing with a genuine and compliant company. Please be assured the price of our policies is not achieved through sacrificing the quality of protection. We simply avoid advertising costs and provide our insured protection directly to our customers.
As we’re an on-line provider, we work hard to deliver great service and constantly update our web site to ensure policy information is clear and the quote and purchase journey is fast and easily navigated.
Thank you once again for choosing Protect4 Sure, it’s greatly appreciated.
Reply from Protect4Sure
Good morning,
Thank you for your feedback and for choosing Protect4Sure to insure your vehicle.
We are delighted you found the website easy to use. In response to the feedback we receive, the team update our website to simplify the process of choosing and purchasing cover and are delighted you found the quote process so quick and easy to use.
As an FCA Regulated online provider, we are accountable to Financial Conduct Authority and the Financial Ombudsman. So, whilst our policies are incredibly affordable you have the assurance you’re dealing with a genuine and compliant company.
At Protect4 Sure you can rest assured that you are not sacrificing service or quality of cover. Our underwriters, consultants and administrators work together to make Protect4 Sure products respected as the original and best of their kind whilst still being incredibly affordable.
We hope you continue to enjoy trouble free motoring, however, should you need to claim, your experience will show the true value of our products. Paid claim reviews are typically posted on the claims administrator’s Trustpilot profile, rated excellent with over 7000 reviews.
Thank you once again for choosing Protect4Sure, it’s greatly appreciated.
all good thanks
January 12, 2023
Reply from Protect4Sure
Hello,
Thank you for taking the time to leave us your 5 star review, and choosing our Protect4Sure to cover you car.
Creating an effortless process is key for us. We understand purchasing warranty cover can be daunting task, so we take every step possible to make it less so. From easy-to-follow applications to direct and simple policy wordings we strive for nothing but excellence and ease.
While we are an online provider, we recognise our responsibility to provide personal support – before purchase as well as point of claim.
Our UK based consultants are on hand to answer any questions either over the phone, by email or live chat and we are exceptionally proud of the high standard of service they achieve both in service and product knowledge.
Paid claim reviews are typically posted on the claims administrator’s Trustpilot profile, rated excellent with over 7000 reviews.
Thank you once again for your review, and choosing Protect4Sure it’s greatly appreciated.
Reply from Protect4Sure
Hello,
Thank you for your 5-star review and for choosing Protect4Sure to insure your car.
As we’re an on-line provider, we work hard to deliver great service and constantly update our web site to ensure policy information is clear and the quote and purchase journey is fast and easily navigated.
We hope you continue to enjoy trouble free motoring, however, should you need to claim, your experience will show the true value of our products. Paid claim reviews are typically posted on the claims administrator’s Trustpilot profile, rated excellent with over 7000 reviews.
Many thanks again for such a positive review, it’s always greatly appreciated.
Reply from Protect4Sure
Good morning,
Thank you for your feedback and for choosing Protect4 Sure.
Whilst our policies are incredibly affordable, as an FCA Regulated provider of Insurance products, you have the assurance you’re dealing with a genuine and compliant company. Please be assured the price of our policies is not achieved through sacrificing the quality of protection. We simply avoid advertising costs and provide our insured protection directly to our customers. So instead of paying thousands to motoring sites, newspapers etc. we’re able to offer discounts to our direct customers and receive thousands of recommendations and repeat customers.
Thank you once again for choosing Protect4 Sure, it’s greatly appreciated.
Good customer service
Good customer service The operator was helpful and co_ operative
November 1, 2022
Reply from Protect4Sure
Hello,
Thank you for such a positive review and for choosing Protect4Sure to insure your car.
Trusted reviews such as yours give our policy holders the confidence in what they are purchasing so we are grateful for your comments. We are glad that you found the consultant who assisted you to be so helpful and that everything was explained to you clearly.
As a company, we pride ourselves in our customer service. All our departments, consultants and claims technicians work hard to deliver great service and to simplify the cover we provide.
That’s why our consultants are always on hand to fully explain the benefits and limitations to help you make the right decision for you. Your comments have been passed over to the consultant who was delighted to receive your comments.
Many thanks for choosing Protect4Sure and for taking the time to leave a review, it’s greatly appreciated.
Very helpful sales personnel
Solomon (Sales Rep) was very helpful and answered my many questions fully. Policy adequately covers my needs. Thank you.
October 25, 2022
Reply from Protect4Sure
Hello,
Thank you for your 5-star review, and choosing Protect4Sure to insure your car.
As a company, we understand buying insurance can be confusing, our experienced consultants work hard to deliver a professional service by providing clear information to our customers helping to simplify the buying. It’s very rewarding to know our efforts are being received so positively. We have passed on your comments to Soloman, who was delighted to receive your feedback.
We hope you continue to enjoy trouble free motoring, however, should you need to claim, your experience will show the true value of our products. Paid claim reviews are typically posted on the claims administrator’s Trustpilot profile, rated excellent with over 7000 reviews.
Many thanks again for taking the time to review Protect4Sure, it’s greatly appreciated.
Reply from Protect4Sure
Hello,
Thank you for taking the time to leave us your 5 star review, and choosing our Protect4Sure to cover you car.
Creating an effortless process is key for us. We understand purchasing warranty cover can be daunting task, so we take every step possible to make it less so. From easy-to-follow applications to direct and simple policy wordings we strive for nothing but excellence and ease.
While we are an online provider, we recognise our responsibility to provide personal support – before purchase as well as point of claim.
Our UK based consultants are on hand to answer any questions either over the phone, by email or live chat and we are exceptionally proud of the high standard of service they achieve both in service and product knowledge.
Paid claim reviews are typically posted on the claims administrator’s Trustpilot profile, rated excellent with over 7000 reviews.
Thank you once again for your review, and choosing Protect4Sure it’s greatly appreciated.
Very quick and professional service
September 21, 2022
Reply from Protect4Sure
Hello,
Thank you for such a positive review and for choosing Protect4Sure to insure your car.
As a company, we pride ourselves in our customer service. All our departments, consultants and claims technicians work hard to deliver great service and to simplify the cover we provide.
Our consultants are always on hand to fully explain the benefits and limitations to help you make the right decision for you. Your comments have been passed over to the agent who helped you and they were delighted to receive your comments.
Many thanks for choosing Protect4Sure and for taking the time to leave a review, it’s greatly appreciated.
Reply from Protect4Sure
Hello,
Thank you for leaving such a positive review and for choosing Protect4Sure to insure your car.
Whilst we are an online provider, we recognise our responsibility to provide personal support – before purchase as well as point of claim.
For this reason, our UK based consultants are on hand to answer any questions either over the phone, by email or live chat.
Please be assured the price of our policies is not achieved through sacrificing the quality of protection. We simply avoid advertising costs and provide our insured protection directly to our customers. So instead of paying thousands to motoring sites, newspapers etc. we’re able to offer discounts to our direct customers and receive thousands of recommendations and repeat customers.
We hope you continue to enjoy trouble free motoring, however, should you need to claim, your experience will show the true value of our products. Paid claim reviews are typically posted on the claims administrator’s Trustpilot profile, rated excellent with over 7000 reviews.
Thank you once again for choosing Protect4 Sure, it’s greatly appreciated.
This company is nothing short of a con.
This company is nothing short of a con.
If you expect to get properly paid out, think again.
They cheat and lie.
September 13, 2022
Reply from Protect4Sure
As an FCA Regulated provider of insured products, we appreciate our obligation to provide good service and are very sorry to learn of these concerns.
The service detailed in this review certainly does not reflect the standards we set. Therefore, in addition to this public response, the matter is now subject to a full investigation and will be responded to in accordance with the procedures set down by the Financial Conduct Authority (FCA), the UK's financial regulator. The findings will be provided to the reviewer directly.
We take all such concerns seriously and the findings of the investigation will also be reviewed at the highest level. If we have got it wrong, we will do our very best to put it right and avoid any repetition.
Easy application
September 3, 2022
Reply from Protect4Sure
Hello,
Thank you for your 5-star review and for choosing Protect4Sure to insure your car.
As we’re an on-line provider, we work hard to deliver great service and constantly update our web site to ensure policy information is clear and the quote and purchase journey is fast and easily navigated.
We hope you continue to enjoy trouble free motoring, however, should you need to claim, your experience will show the true value of our products. Paid claim reviews are typically posted on the claims administrator’s Trustpilot profile, rated excellent with over 7000 reviews.
Many thanks again for such a positive review, it’s always greatly appreciated.
I haven't had to use the policy yet so…
I haven't had to use the policy yet so I will hold my comments until I do so but the onboarding process was very simple and seems to provide excellent coverage compared to the 'Hard Sell' from many of the others I contacted which I didn't care for much with one of them being extremely rude when I told them to stop calling me.
August 24, 2022
Reply from Protect4Sure
Good Morning,
Thank you for such a positive review and for choosing Protect4Sure to insure your vehicle.
Reviews such as yours give our policy holders confidence in what they are purchasing so it’s especially nice to see your comments today.
As a company, we pride ourselves in our customer service. All our departments, consultants and claims technicians work hard to deliver great service and to simplify the cover we provide, without creating a pressurised environment for our customers.
Our consultants are always on hand to fully explain the benefits and limitations to help you make the right decision for you.
Many thanks for choosing Protect4Sure and for taking the time to leave a review, it’s greatly appreciated.
I dealt with a gentleman called Soliman…
I dealt with a gentleman called Soliman ,who was very helpful ,he explained all the details to with a very professional manner. There was no pressure put on me at all.
Thank you for all your help and advise.
I was more than happy to take out this policy.
Regards
June 27, 2022
Reply from Protect4Sure
Good afternoon,
Thank you for such a positive review and for choosing Protect4Sure to insure your Renault.
Trusted reviews such as yours give our policy holders confidence in what they are purchasing so it’s especially nice to see your comments today and we are glad that the consultant who assisted you was helpful in providing answers to all your questions whilst not pressurizing you to buy.
As a company, we pride ourselves in our customer service. All our departments, consultants and claims technicians work hard to deliver great service and to simplify the cover we provide.
Our consultants are always on hand to fully explain the benefits and limitations to help you make the right decision for you. Your comments have been passed over to Soloman who was delighted to receive your comments.
Many thanks for choosing Protect4Sure and for taking the time to leave a review, it’s greatly appreciated.
Very helpful explained everything very…
Very helpful explained everything very polite hope to chat to hime again
June 15, 2022
Reply from Protect4Sure
Good afternoon Leanne,
Thank you for such a positive review and for choosing Protect4Sure to insure your Mini.
Trusted reviews such as yours give our policy holders the confidence in what they are purchasing so we are grateful for your comments. We are glad that you found the consultant who assisted you to be so polite and helpful and that everything was explained to you clearly.
As a company, we pride ourselves in our customer service. All our departments, consultants and claims technicians work hard to deliver great service and to simplify the cover we provide.
That’s why our consultants are always on hand to fully explain the benefits and limitations to help you make the right decision for you. Your comments have been passed over to the consultant who was delighted to receive your comments.
Many thanks for choosing Protect4Sure and for taking the time to leave a review, it’s greatly appreciated.
good value and service so far
May 17, 2022
Reply from Protect4Sure
Good afternoon Stephen,
Thank you for your feedback, and choosing to Protect4Sure warranty cover for your BMW.
Please be assured the value of our policies is not achieved through sacrificing the quality of protection. By avoiding advertising costs to motoring sites, newspapers etc. we’re able to offer discounts to our direct customers.
Our consultants are available to answer any questions either over the phone, by email or live chat and we are extremely pleased with quality of service they provide both in customer service and product knowledge.
We hope you continue to enjoy trouble free motoring, however, should you need to claim, your experience will show the true value of our products. Paid claim reviews are typically posted on the claims administrator’s Trustpilot profile, rated excellent with over 7000 reviews
Thank you once again for your 5 star review.
Great customer service at point of taking out policy
Great customer service and easy to set up warranty.
Obviously not claimed as new policy but if initial contact anything to go by I am sure, in the event of a claim, all would be well.
Big thank you to Solomon for following up as promised.
May 17, 2022
Reply from Protect4Sure
Good afternoon John,
Thank you for your positive comments and for choosing Protect4Sure to insure your Citroen.
As an online provider, we recognise our responsibility to provide customers personal support – before purchase as well as point of claim. Our consultants are on hand to answer any questions either over the phone, by email or live chat and we are exceptionally proud of the high standard of service they achieve both in customer service and product knowledge.
Whilst our policies are incredibly affordable, as an FCA Regulated provider of Insurance products, you have the assurance you’re dealing with a genuine and compliant company.
Please be assured the price of our policies is not achieved through sacrificing the quality of protection. We simply avoid advertising costs and provide our insured protection directly to our customers. So instead of paying thousands to motoring sites, newspapers etc. we’re able to offer discounts to our direct customers and receive thousands of recommendations and repeat customers.
Thank you once again for choosing Protect4Sure, it’s greatly appreciated.
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