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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, particularly the mattress protectors, highlighting their durability, effectiveness, and comfortable feel. Many people appreciate the prompt and reliable delivery service, noting that items often arrive on time or even earlier than expected. However, some customers experienced issues with delivery, reporting delays and difficulty tracking their orders. A few other people also felt that the product's waterproofing failed prematurely, leading to mattress stains despite the warranty.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the quality and effectiveness of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered goods on time as expected. Good reliable company. This is the second time I purchased bed protectors from here and the first ones lasted over 5 years and the matress still looks like new.... See more

Rated 5 out of 5 stars

I am delighted with my Protect A Bed waterproof encasement mattress protector. It protects my mattress on all sides and I feel relieved that it will stay clean and dry and last better. Protect A... See more

Rated 5 out of 5 stars

Great service and product seems fabulous so far. thank you so much - very efficient and quick. My one big wish - that you start to make bespoke mattress encasements - perhaps this is something for... See more

Rated 5 out of 5 stars

I love Protect A Bed products - it’s great knowing that you and your bed are protected. Ok they’re a little expensive but do the job so much more effectively than cheaper alternatives so great value i... See more


Company details

  1. Bedroom Furniture Store
  2. Bedding Store

Written by the company

The global expert in healthy sleep. Specialising in mattress protection, our innovative products create a healthy and hygienic sleeping environment. At the heart of our success, is our miracle membrane, which is embedded within all of our mattress protectors and encasements. Providing protection that will increase the life of your mattress and benefit your health.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

201 reviews

5-star
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Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good product

Good product. Doesn't sound like plastic- backed on the bed & the cotton towelling cover is good quality.

April 26, 2020
Unprompted review
Rated 1 out of 5 stars

Great if you want to spend the night sliding all over the place

I spent £250 on a superking size Snow cooling matress protector and had to remove it after a couple of hours. As soon as you put a sheet over it you slip and slide everywhere. I used an Egyptian cotton fitted sheet (so not cheap bedding) and it was like lying on top of a big sheet of plastic. Unfortunately I can't return it, so this will be going in landfill.

April 19, 2019
Unprompted review
Protect A Bed logo

Reply from Protect A Bed

Hi Emma. Thank you for your feedback on the Snow protector. Due to the special Nordic chill fabric used in the protector, the feel is very smooth, which is in part how it remains cool as this prevents the fabric from retaining heat.

Please email laurie@rem-fit.co.uk and I'll see what we can do for you.

Thanks,

Laurie

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