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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their effectiveness and durability, with many noting how well they protect mattresses over several years. People also frequently commend the efficient delivery service and the overall positive customer service experience. However, some people were dissatisfied with the delivery service, experiencing significant delays and a lack of tracking updates, which led to frustration. A few other people also experienced issues with the product's waterproofing, leading to dissatisfaction.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the quality, durability, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the products,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Service

Clients share positive opinions on service, highlighting excellent customer service, quick delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered goods on time as expected. Good reliable company. This is the second time I purchased bed protectors from here and the first ones lasted over 5 years and the matress still looks like new.... See more

Rated 5 out of 5 stars

I am delighted with my Protect A Bed waterproof encasement mattress protector. It protects my mattress on all sides and I feel relieved that it will stay clean and dry and last better. Protect A... See more

Rated 5 out of 5 stars

I love Protect A Bed products - it’s great knowing that you and your bed are protected. Ok they’re a little expensive but do the job so much more effectively than cheaper alternatives so great value i... See more

Rated 5 out of 5 stars

purchased double protector end of december but only put it on a bed at start of april. unfortunately there was a small hole in the linen layer so i emaild attaching a pic and response was an immedia... See more


Company details

  1. Bedroom Furniture Store
  2. Bedding Store

Written by the company

The global expert in healthy sleep. Specialising in mattress protection, our innovative products create a healthy and hygienic sleeping environment. At the heart of our success, is our miracle membrane, which is embedded within all of our mattress protectors and encasements. Providing protection that will increase the life of your mattress and benefit your health.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

201 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love love love this item

I love love love this item.
We have them on every bed in the house.
When you buy a new mattress it is peace of mind that they are going to be protected.
I personally encased the mattress with protect-a-bed and the put an ordinary mattress protector on top so that i can wash the ordinary one and the mattress stays permanently encased.
We have a tempur mattress which wasn't exactly cheap so it is important to keep it in excellent condition.

June 21, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, backed by an excellent delivery. This is the third time we have purchased products and we have been very highly satisfied every time would gladly recommend the products and service.

June 15, 2020
Unprompted review
Rated 5 out of 5 stars

Happy customer

Mattress protector arrived the day after ordering - excellent service. We already have this product which washes well and is comfy to lie on.

June 2, 2020
Unprompted review
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery compared to others during the pandemic. Great product. Have it on all the beds at home. Protects without causing sweating or Making any noise when you move. Big enough to tuck under thick mattress.

May 23, 2020
Unprompted review

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