Kelsey Phillips Reviews 

69
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

As first time buyers, Kelsey provided excellent mortgage advice and support for our recent purchase. She is extremely knowledgable, professional and took the time to explain everything in detail... See more

Company replied

Rated 5 out of 5 stars

Kelsey was very knowledgeable and informative when it came to discussing our recent buy to let mortgage. She was friendly and answered all of our queries in a timely manner. I didn’t have to chase for... See more

Company replied

Rated 5 out of 5 stars

It was extremely important for us to move swiftly for our recent house purchase and Kelsey’s role in that process was pivotal. She was friendly, efficient and very informative. She was very well vers... See more

Company replied

Rated 4 out of 5 stars

Very happy with the service I received from a lovely chap all the my concerns were acknowledged, validated and we spoke through everything and it much easier to make decisions with a clear picture.

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Insurance Broker
  4. Real Estate Consultant

Written by the company

Now trading under Arose Finance. As one of the UK’s leading mortgage advisors, we promise to find exactly the right mortgage for you from the thousands the market has to offer. Expert Mortgage & Protection brokerage based in Essex, servicing the whole of the United Kingdom. We donate a portion of our profit for every mortgage application. We offer all your mortgage and protection needs under one roof.


Contact info

4.8

Excellent

TrustScore 5 out of 5

69 reviews

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4.8

All reviews

(69)

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Rated 5 out of 5 stars

Absolutely no hesitation to recommend

Over the years we have worked with a number of different brokers - some of which have been well established and highly experienced. I have to say, Kelsey’s expertise and knowledge of the mortgage market is better than we have experienced before. In our most recent re-finance she quickly understood our requirements and not only provided a viable solution, but exceeded our expectations in swift, efficient fashion. Going forward, we will very much utilise her proficiency in our buy-to-let business.

September 23, 2023
Unprompted review
Kelsey Phillips logo

Reply from Kelsey Phillips

Hello,

No name but suspect who this review could be from! Thank you kindly for your words - absolutely delighted we could arrive at such a great solution.

Very much looking forward to the future success of our partnership.

Speak soon,
Kelsey

Rated 5 out of 5 stars

Recommended by a friend and very happy!

I was recommended to contact Kelsey by a friend of mine who was extremely pleased with her services and she did not disappoint! Kelsey provided an impeccable experience from start-to-finish and her understanding of, not only the mortgage market but also the economics which underpins it is apparent. We are very happy with the outcome and will definitely be using Kelsey going forward!

October 11, 2023
Unprompted review
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Reply from Kelsey Phillips

Hi Aimee,

Thank you for your kind words - it was a real pleasure to work with you! Very much look forward to working together going forward.

Speak then,
Kelsey

Rated 5 out of 5 stars

An exemplary professional

We have worked with Kelsey on a number of buy-to-let refinances now and are extremely happy with her work! She is very efficient, communicates swiftly and is very much on the ball. I do not think we will use our old broker ever again!

October 17, 2023
Kelsey Phillips logo

Reply from Kelsey Phillips

Thank you very much Madeleine!

As always, it is a pleasure to work with you and I am excited to see where our partnership will lead us.

Speak soon,
Kelsey

Rated 5 out of 5 stars

I would highly recommend Kelsey

I would highly recommend Kelsey as she is professional friendly approachable , in can’t thank her enough as she helped me a lot, also was so knowledgeable on my policies took all the stress from me .
Thankyou Kelsey .

October 24, 2023
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Reply from Kelsey Phillips

Hi Arnis,

Thank you very much for your kind review! It has been a real pleasure to work with you over the past few months and I look forward to what we will achieve together going forward.

Best,
Kelsey

Rated 5 out of 5 stars

Fantastic financial advice

Absolutely impeccable service from start to finish. Kelsey is highly communicative, proficient but also has a deep understanding of the mortgage market. More than that, I really appreciated her economic insights - clearly applied from her trading background to the property market. She took time to re-assure us, become comfortable with the decision making process and gave us a range of solutions including her recommendation for the most appropriate one. I could not have been more happy with the service she provided!

September 29, 2023
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Reply from Kelsey Phillips

Elizabeth,

Thank you ever so much for your review. It has been fantastic to work with you; I am delighted we could take time to walk through all feasible solutions and arrive at a great outcome!

Look forward to speaking soon,
Kelsey

Rated 5 out of 5 stars

No hesitation to recommend

Kelsey is a true investment professional. From our first conversation, it was clear she has a fantastic understanding of the mortgage industry and could grapple with our financial goals intimately. Her ability to communicate complex financial concepts with clarity was most appreciated by us through our mortgage journey. Most impressively, Kelsey not only secured a mortgage with optimal terms but also saved us a meaningful amount of money through her creative thinking, hard work and negotiation skills (achieving a Lender’s underwriting exemption). I would have no hesitation to recommend her going forward!

October 19, 2023
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Reply from Kelsey Phillips

Such kind words Chloe - thank you, kindly.

It was a real pleasure to work with you both and I am delighted we could find a great product! I look forward to fostering a successful partnership going forward.

Best,
Kelsey

Rated 5 out of 5 stars

Exceptional Service!

Kelsey's service was in one word: exceptional. This is the second time I have used her for mortgage solutions across my BTL portfolio - she was even better than I remembered. Kelsey was extremely patient with me providing industry knowledge and ensuring that I was comfortable throughout the whole process. She walked me through step by step from start-to-finish. I would recommend Kelsey to anyone looking for mortgage support. Thanks Kelsey!

September 21, 2023
Kelsey Phillips logo

Reply from Kelsey Phillips

Hi Sian,

Thank you so much for your kind words.

As always, it was a joy to work with you; I always look forward to our interactions and am delighted we could arrive at a fantastic solution this time around!

Speak soon,
Kelsey

Rated 5 out of 5 stars

Best broker we’ve ever worked with!

Our experience with Kelsey was outstanding. Without a doubt, she's the best broker we've ever had the pleasure of working with. She is kind, efficient and articulate. Kelsey not only grasped our requirements but she efficiently researched and delivered financing solutions that exceeded our initial expectations; more than listening to what we asked for, she utilised her knowledge of the market to deliver superior results (we did not realise were possible)

Her expertise in the mortgage market and economics is truly impressive, making her an invaluable asset for our business. With Kelsey, you're not just getting a mortgage advisor but gaining a strategic partner. To that end, we couldn’t recommend her highly enough!

October 9, 2023
Unprompted review
Kelsey Phillips logo

Reply from Kelsey Phillips

Hi Amy,

Thank you ever so much for your kind words! It was an absolute pleasure to work with you both and I am delighted we could arrive at a fantastic outcome.

Look forward to speaking soon.

Best regards,
Kelsey

Rated 5 out of 5 stars

10/10 Experience

Kelsey provided an absolutely exceptional service as my mortgage broker. Her understanding of both the mortgage market and the economics that underpins it is more than apparent but (importantly) she also took time to simplify complex concepts which was invaluable for me as a first-time homebuyer. Kelsey not only secured an excellent interest rate for my purchase but also ensured I comprehensively understood the intricacies of the process. I feel like Kelsey is my found treasure in the realm of mortgage brokers and I wholeheartedly recommend her to any friend or family member in search of a professional who combines a bespoke service with superior care and expertise.

October 17, 2023
Unprompted review
Kelsey Phillips logo

Reply from Kelsey Phillips

Hi Alison,

Thank you very much for taking the time to write this review. As we discussed it's of the upmost importance for me to ensure my clients are well-informed, clear and comfortable through the mortgage arrangement process. To that end, it was a real pleasure to work with you and I am delighted we could arrive at such a great solution!

Look forward to speaking again soon.

Best regards,
Kelsey

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