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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent delivery service, noting that products arrive quickly and often ahead of schedule. Many people highlight the high quality of the products, finding them robust and effective for their intended use. The ordering process is frequently described as easy and efficient, contributing to a positive overall service experience. However, some customers also noted issues with delivery, mentioning instances where items were lost by the postal company or did not arrive within the promised timeframe, even when expedited shipping was paid for. A few people also reported that products were on back order after their purchase, leading to delays.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the fast and... See more

Product

Users describe positive interactions with product. Many customers praise the great quality and competitive... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the easy online ordering process... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the efficiency and friendliness of... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the good quality materials... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just wanted to say I’m very happy with your Correx floor protection product – it’s exactly what I needed. On top of that, the delivery was incredibly fast – I received it the very next day! Thank... See more

Company replied

Rated 5 out of 5 stars

Great Service. Fast delivery, well packaged, very good price on all the protection materials we ordered, courier driver was very helpful. Will use this company again.

Company replied

Rated 5 out of 5 stars

Great customer service and great product. The first delivery attempt went wrong due to DPD's incompetence, but Protecta Screen's customer service sorted out a replacement order very quickly, and all w... See more

Company replied

Rated 5 out of 5 stars

Contacted for advice, product was advised for job I needed, order and delivery process very smooth arrived on time and product well packaged. Item placed onto carpet went down easily and seems very ro... See more

Company replied


Company details

  1. Building Materials Supplier

Written by the company

Temporary protection materials suppliers in the UK - Supplying a variety of temporary floor and surface protection solutions to the construction industry.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

285 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great products at a competitive price

Great products at a competitive price, delivered quickly. I am now a regular customer, ordering carpet and hard floor protection.

April 28, 2026
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you Matt for taking the time to leave this review and it's great to see that you are happy with your orders.

Rated 5 out of 5 stars

Used this company many times

Used this company many times, great pricing and always been next day delivery. Superb service

April 16, 2026
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you Trevor for taking the time to leave this review. It's very much appreciated.

Rated 5 out of 5 stars

Great customer service

Great customer service and great product. The first delivery attempt went wrong due to DPD's incompetence, but Protecta Screen's customer service sorted out a replacement order very quickly, and all worked out fine. Very efficient and friendly. Will definitely buy from them again.

March 31, 2026
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you for taking the time to leave this review. It is very much appreciated.

Rated 5 out of 5 stars

Great service

Great service, fair prices

March 17, 2026
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you for taking the time to leave this review. It's very much appreciated and it's good to hear that you have had a good experience with us.

Rated 5 out of 5 stars

Great product

Great product . Used to protect a new tiled floor .

February 16, 2026
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you for taking the time to leave this review. Good to hear you are pleased with this product. Thanks Again

Rated 5 out of 5 stars

Great

Great service, great products

February 7, 2026
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Hi Nathan. Thank you for taking the time to leave this review. Much appreciated!

Rated 1 out of 5 stars

Absolutely useless

Absolutely useless. They said 1-2 days delivery as I paid for the more expensive option. No sign of the delivery after four days. No response from emailing them. AVOID!!

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling. Paid for 1-2 business day delivery 3 days later not even a dispatch confirmation.
Only a generic email provided on website. 3 emails sent. No response. One email received asking if I am happy with my order - which hadn't been received. Then a receipt sent on the 4th day. Even the phone number on that doesn't work. No way of contacting. No communication. Unacceptable service in 2026.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent in every way. Quality, speed of delivery and all items arrived that I ordered.Highly recommended company.

December 29, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you for leaving a great review Denise. Happy to hear everything was great for you :)

Rated 4 out of 5 stars

Super efficient and great service

Super efficient and great service. Got what I ordered in days.

December 2, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you for leaving a positive review Jamie. Glad to hear you were happy with the service :)

Rated 5 out of 5 stars

The service they offer is great.

The service they offer is great.
I would recommend it for everyone who needs their items quick.

November 28, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you for leaving a positive review Veronika :)

Rated 5 out of 5 stars

Easy to order on line

Easy to order on line, and quick to deliver

November 21, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you for leaving a positive review William! Glad you found it easy to order and were happy with the delivery speed!

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