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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent delivery service, noting that products arrive quickly and often ahead of schedule. Many people highlight the high quality of the products, finding them robust and effective for their intended use. The ordering process is frequently described as easy and efficient, contributing to a positive overall service experience. However, some customers also noted issues with delivery, mentioning instances where items were lost by the postal company or did not arrive within the promised timeframe, even when expedited shipping was paid for. A few people also reported that products were on back order after their purchase, leading to delays.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the fast and... See more

Product

Users describe positive interactions with product. Many customers praise the great quality and competitive... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the easy online ordering process... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the efficiency and friendliness of... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the good quality materials... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just wanted to say I’m very happy with your Correx floor protection product – it’s exactly what I needed. On top of that, the delivery was incredibly fast – I received it the very next day! Thank... See more

Company replied

Rated 5 out of 5 stars

Great Service. Fast delivery, well packaged, very good price on all the protection materials we ordered, courier driver was very helpful. Will use this company again.

Company replied

Rated 5 out of 5 stars

Great customer service and great product. The first delivery attempt went wrong due to DPD's incompetence, but Protecta Screen's customer service sorted out a replacement order very quickly, and all w... See more

Company replied

Rated 5 out of 5 stars

Contacted for advice, product was advised for job I needed, order and delivery process very smooth arrived on time and product well packaged. Item placed onto carpet went down easily and seems very ro... See more

Company replied


Company details

  1. Building Materials Supplier

Written by the company

Temporary protection materials suppliers in the UK - Supplying a variety of temporary floor and surface protection solutions to the construction industry.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

285 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Item as described

Item as described. Decent price and quick delivery.

March 17, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thanks for leaving a review Nuala. We're pleased to hear that you're happy with the whole service.

Rated 5 out of 5 stars

Great product while renovating our new…

Great product while renovating our new house , great customer service , delivery prompt and efficient

March 17, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you very much for leaving a review Janice. We're pleased to hear that you're happy with everything!

Rated 5 out of 5 stars

Finding a siutable carpet protectors is…

Finding a siutable carpet protectors is like walking thru a maze that is difficult to navigate yippee this company made it possible to find what i need and better that most made it easy to order matched by a clear product decription with good delivery arrangements

March 12, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you for leaving a great review Paul! We hope to have your custom again!

Rated 5 out of 5 stars

Excellent

Very efficient. I ordered 2 rolls too many and they have kindly volunteered to pick them up and refund my money.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Bought from them twice. Quick dispatch. Delivery on time
Highly recommended

March 5, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you for leaving a positive review Marek. We are happy to have your custom :)

Rated 5 out of 5 stars

Perfect just what o needed

Ordered product and received bang on time. Great product just as described and perfect for the job of protecting my granddaughters head from the door frame.

February 21, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you for taking the time to leave a kind and positive review Garry!

Rated 5 out of 5 stars

Good company - good product

My role within the office is to get best value for good products and protecta screen ticks all the boxes. Easy to order and pay for online. Great choices of sizes and thickness. Ordered on Wednesday - delivered on Friday. A company we keep coming back to.

February 14, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you for leaving a positive review Ange, we are glad to hear your happy and appreciate your custom!

Rated 2 out of 5 stars

Arrived damaged

Order protection screens to cover nearly laid LVT kitchen floor prior to kitchen unit removal.

These arrived in good time with no visible damage to packaging. However upon removal all three 2400x1200 panels were damaged. Not the end of the world as they can still be taped and will offer good protection however I expect better.

The 10% refund offer I felt was feeble

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered some Protecta Board…

I ordered some Protecta Board Protection Sheets. Service, delivery and product were all excellent. Recommended!

January 20, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thanks for your positive review James, we really appreciate it! 🖖

Rated 5 out of 5 stars

Great product

Great product - used it to cover my floor pre puppy arrival. Great price product and delivery

January 17, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you for leaving a review Sandy. Enjoy your puppy and we hope to have your custom again :)

Rated 5 out of 5 stars

BLACK FLUTED 2mm BOARD.

BLACK FLUTED 2mm BOARD ORDERED.
GOOD PRICE, ORDERED IN THE AFTERNOON WAS DELIVERED NEXT MORNING.
GOOD PRODUCT.
GOOD COMPANY.

January 16, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thanks for leaving a positive review! We are pleased to hear you were happy with everything Ryan and hope to have your custom again soon!

Rated 5 out of 5 stars

Quick Delivery

Quick Delivery, Good service, I would use again .

January 15, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you for leaving a kind review Wayne. We are happy to hear you are pleased with the whole service!

Rated 5 out of 5 stars

Excellent customer service and quick…

Excellent customer service and quick delivery, thank you

January 14, 2025
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you very much for leaving a review Jo. We're pleased to hear that you're happy with everything! 🤝

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